Gcprimo Reviews 

PRIMO-BAEF23-7211

I am having my doubts with the legitimacy of this company. Its a shame it is very likely a scam. Especially for a desperate time in need, I am at a loss of words for this company.

Horrible it’s been over a week no one responses they say typically 8 hours but no one even responses it’s ai or the money been drained since the first day tho and a person named Justin cooper keeps responding the exact same way saying nothing this company needs to be put out of business DONT USE THEM!!! I’m filing a complaint amd I have also contacted a lawyer

100% a scam, im at day number 25 of "still processing" judging by the number of reviews I'm not alone. Some fake name is emailing me to dragbit along but nobody is stupid. Its all just a big scam. Justin Cooper is the name in my emails .

Like everyone else I see on here I do got scammed by them. It’s been a little over a month and still haven’t got any payment and the same guy Justin Cooper keeps saying the same thing and I believe is behind in scamming everyone with their money since he the only person anyone has talked to besides the AI help. Someone needs to do something about this website and get it shut down before more people lose there money off this scammer. Please I hope people read this before sending their money in.

This company is a scam. I submitted a visa gift card with a balance of 100.00 they offered 78.00. like an idiot I accepted because I thought payout would be with in 8 hours. Nope. 3 days later money was off card and my submission still said pending. So I said screw it and got on the "live chat" and asked to cancel the sale. The robot started the cancelation and told me I should hear from some one soon. Fast forward to today ( 5 days since submission and 2 days since cancelation request). I have spoken to Justin Cooper the "operations manager"through email( 6 times( and got the same response every time I emailed him. Mty team is working on it now and will contact you shortly to verify cancelation. At this point I believe it's a lost cause. No money on card and unfortunately none in PayPal. Do not sell your card to this company. Payment and communication suck

It’s been nearly a month since i’ve submitted my ticket, and the ticket is PRIMO-E22D04-C40D.
No contact or update has been made, i’ve emailed their support and they just tell me that it’ll come soon, and now it’s soon but it still hasn’t arrived.

PRIMO-21E032-C655 is been 3 weeks now and I still haven't been paid. They took the money off my gift card on July 4th. They will not answer any of my question with a real person. There phone number is fake. This place is a big ass scam. Im contacting a lawyer because I needed that money for my house payment and i cant even get a response. Scam alert

I just filed a complaint with the FLORIDA ATTORNEY GENERAL’S OFFICE about being scammed by GC Primo. Here is my complaint:
I sold two Home Depot gift cards totaling $500 on June 30, 2026 online to GC Primo and was supposed to receive my payment via Cash app the same day, and I still have yet to receive payment from GC Primo (gcprimo.com). 
The first Home Depot gift card was $200 and I was given the following confirmation number
PRIMO-9966AD-BE24 and told that I would receive $156.00 within eight hours to my Cash App. No payment has been received and I completed this transaction on June 30, 2026.
The same day, I sold a $300 home Home Depot gift card to GC Primo and received this confirmation number
PRIMO-B3DD4B-C4AE and I was to receive $234 within eight hours to my cash app. No payment has been received and this was also completed on June 30, 2026.
Their chat is AI and not a real person. GC Primo has received 113 negative reviews on TrustPilot the past 20 days, everyone complaining about getting scammed by them. 
GC Primo f**ked and scammed the wrong person.

PRIMO-5E7F9E-C1DD this take your Money and Ghost you

Failed to prioritize my submission , when they said they would flag it for priority.
They advertised under 8 hrs, then said 3-5, lastly, they said 5-7.. And its been 12+days

26 days in and this fraud of a company still haven't made true on their promise to pay me my money for my order PRIMO-CAEF35-B6D5.
Have already filed scam and fraud complaints with the proper authorities (noticed they removed trustpilot from their website, cause they're trying to hide these comments).

I’ve been waiting 24 days and is impossible to get ahold of a real person. do not use. shit site. i have 2 cards waiting. primo PRIMO-178A37-B805 and PRIMO-BC1122-5AF6. both cards have been completely emptyed and still no word back from anyone.

My girlfriend and I submitted a form to sell a 100$ visa gift card to them with their website stating that the average response time is about 8 hours. We sent them the card information on Thursday, July 16th at 7:28am (per the confirmation email we received). It is now Saturday the 18th at 7:28am and still haven’t heard back from them. Out of concern and skepticism we checked the balance of the card a few hours ago and to our surprise the funds were drained immediately after we sent them the information, and the card was charged to a nail salon in California. All attempts to reach out to them have been for not.

**DO NOT TRUST THIS WEBSITE.**

WE WILL CONTINUE TO REPORT, REVIEW, and PURSUE A SATISFACTORY OUTCOME.

** WILL UPDATE AS NEEDED

I have tried a couple of gift card exchanges before but this one is by far the easiest to navigate. Smooth transaction from start to finish..

It has been 18 days. I have used there AI Miles chat. I have emailed the customer support address. I have tried calling the disconnected phone number.
PRIMO-0160BD-F2A2 is my reference number. Another AI program answers the emails. Justin Cooper is the name. He was an 80s child star.lol.
I keep getting the message in one form or another: we will be right with you. Then nothing. 17 days. If i ever get paid I will update.

I would not recommend GC Primo based on my experience. I submitted a $75 Amazon gift card and was told that most validated cards are paid the same day, some may take 3–5 business days, and only a small number requiring additional review could take 5–7 business days. It has now been 15 days, and I still have not received my payment.

My gift card funds have already been drained, meaning the value was taken while I am still waiting to be paid. I have contacted support multiple times and have not received a clear resolution or my payment.

I have also noticed several other customers reporting similar issues with unpaid gift cards. At the same time, I have concerns that some of the positive reviews may not accurately reflect real customer experiences and could potentially be misleading or fake. Customers should carefully research before trusting this company with their gift cards.

Based on my personal experience, I cannot recommend GC Primo. A company should not hold a customer’s gift card value for 15+ days without providing payment or a satisfactory explanation.

Avoid the headache of getting your money stolen. I submitted an exchange for a Target gift card valued at $100. After 3 days the progress still hadn't moved from submitted. Well I submitted exactly two weeks ago and not only has no one gotten back to me with an actual update, my Target gift card balance is now $0. I should've known better but I wanted to give the site the benefit of the doubt. This site is a SCAM and it's quite disgusting how they rob people of hard earned money/gifts. It's seriously ridiculous, this site needs to be taken down immediately.

Terrible experience. I had an unused card, I also emailed the receipt the following day. I did not get a response and when I checked the balance the money had already been removed. To remove the balance before you have even been notified is insane. You can check the card balance online, why remove it. I then was on the live chat feature for 2 hours waiting for a “human”. At this point I have no money and the card is useless. The email I received did not even answer my questions. I would never recommend anyone to use this service.

Can someone please escalate this process. I have contacted and the manger has the same solutions as the robot you don’t have one. I requested this ticket on June 24. It has now surpassed the wait time limit for the money. Can someone get a handle on this asap . If I could rate you 0 start that’s what you will get . There no reason why it’s take name over 14 business days to do a deal you already took in the beginning . You took my money on the 24th of June where the accountability besides letting me know you have my money . Can I have mines that you owe. PRIMO-B4E965-FD7F