NOMADX  Reviews 

151
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Until now everything works good. However you need to inform the guests for the tax from the city (Lisbon). It's important too, know a little bit more information about the possible gusts, like where... See more

Company replied

Rated 5 out of 5 stars

My first experience on NomadX was amazing. I found many places in Lisbon, check the images and prices, and chose mine. The house exactly like the posted images on NomadX, it's super amazing. In each... See more

Company replied

Rated 5 out of 5 stars

There were a whole host of fantastic apartments on the NomadX site. The staff were incredibly helpful and friendly and did their utmost to find a place that best suited our needs. They were quick to r... See more

Company replied

Rated 5 out of 5 stars

Someone finally catering to the needs of nomads. As I tend to live and travel a lot. Are usually spend a few months in one country and then few months in another country. Using Airbnb had become too e... See more

Company replied

Company details

  1. Self-Catering Accommodation

Information provided by various external sources

Affordable, flexible and easy month-to-month apartment, private bedroom and coliving accommodations for remote workers and nomadic professionals with friendly hosts in Lisbon, Porto and all across Portugal.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.7

All reviews

(151)

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Rated 1 out of 5 stars

Not good / Extra fees

Very bad experience. I was communicating with one of the landlords in Lisbon. through Nomadx then a message Appeared that “my account was deactivated” this was after having a previous successful booking through nomads it is disappointing that this is how they treat their customers.
They charge the customers a 10% in crease of the normal rent price every month.

Response: i was not the one messing around with the fees. IN fact on of the landlord from your platform, contacted me direclty through Facebook because they did not want to pay the fees. It was one of the landlords on your website.
Anyways, it is easy to find out who the landlords are because they are all on AirBnB. The fees are too high, if they were lower people might be happy to pay them. good luck.

October 3, 2020
Unprompted review
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Reply from NOMADX

Our apologies for this bad experience but you were flagged for trying to go around payments on the platform which is in violation of our terms of service and community values which is why you were banned.

Rated 3 out of 5 stars

Overpriced Aribnb alternative with fewer options

Supposed to be a cheaper alternative to Airbnb aimed at nomads (no short-term rentals / one month minimum to book), but the pricing is the same... you're paying at least 2-3 times what a local would pay to rent that space. Just another way for foreigners to get ripped off, and locals to destroy their own housing market (I've yet to meet one person that doesn't complain about rents increasing around Porto, and yet sites like this is why it's happening). Far fewer options than Airbnb, property reviews are almost non-existent, and rental terms are less flexible. I think they need to revise the business model if they're going to compete.

September 14, 2020
Unprompted review
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Reply from NOMADX

Thanks for the feedback. We appreciate it.

Rated 4 out of 5 stars

Until now everything works good.

Until now everything works good.
However you need to inform the guests for the tax from the city (Lisbon).
It's important too, know a little bit more information about the possible gusts, like where they came from, nationality etc.

September 7, 2020
Unprompted review
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Reply from NOMADX

Hi Rose, Thanks for the feedback! There shouldn’t be a city tax as that’s only for short term and on the site we have profiles of both hosts and guests which includes personal info to help you connect. Wishing you all the best and thanks for your support!

Rated 5 out of 5 stars

Great experience as a host at Nomadx

My experience as a host has been great. I've been hosting nice and respectful people. The support from the platform has always been good and helpful. I attended a few events organized by nomadex, and I think the team is amazing.

August 31, 2020
Unprompted review
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Reply from NOMADX

Thank you so much Sofia! We really appreciate your feedback and partnership.

Rated 5 out of 5 stars

Great platform and super customer service

A very useful platform, easy to navigate website with relevant filter options but most importantly, great customer service who really care about the community members` feedback and needs. Can definitely recommend!

August 27, 2020
Unprompted review
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Reply from NOMADX

Thanks a lot Melissa!

Rated 1 out of 5 stars

Confirmation E-mail

Overall a good experience, however after sending the payment details yesterday, i didnt receive yet a confirmaTion from NomadX, only from the accommodation. Thanks

August 25, 2020
Unprompted review
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Reply from NOMADX

Hi Elena, apologies once again for that. We had a bug on our system that prevented you from receiving the confirmation but we are glad to confirm that it has now been fixed and that you already received your booking confirmation. Thanks for your patience and apologies once again for the inconvenience.

Rated 5 out of 5 stars

Great experience, recommended!

Great service, nice listings and fast response from hosts. We booked a whole month for staying in Porto. The process was straightforward and I got quick confirmation of the reservation. Would definitely recommend for trying out!

August 20, 2020
Unprompted review
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Reply from NOMADX

Thanks Gabor!

Rated 5 out of 5 stars

So glad I found this site!

Stellar site! Also, the bonus is that for multi-month reservations, you still only pay month to month...instead of paying all upfront like on AirBnb. That's huge!

August 16, 2020
Unprompted review
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Reply from NOMADX

Thanks so much Gene!

Rated 5 out of 5 stars

Nice experience

Guests have been respectful based on the experience we have had so far. And NomadX support team are 5 stars, always ready to help and assist the host :)

August 14, 2020
Unprompted review
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Reply from NOMADX

Thanks Lays! We are always happy to help and assist.

Rated 5 out of 5 stars

Nomadx support works, I do recommend it

I had difficulty registering my bank account. I logged into WhatsApp and just said I needed help! It was enough for everything to be solved correctly and super efficiently. I liked: efficiency and education (and a lot of patience :-)) I recommend Nomadx support, fantastic.

August 14, 2020
Unprompted review
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Reply from NOMADX

Thanks a lot Margarida. Count on us for anything you need :)

Rated 5 out of 5 stars

Everything was quick and simple both…

Everything was quick and simple both for me and for my guest. The support from the Portuguese Nomad X staff was excellent.

July 29, 2020
Unprompted review
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Reply from NOMADX

Thanks Francisco. We really appreciate your feedback! :)

Rated 5 out of 5 stars

Highly recommended

Highly recommended! I received a superb service, especially from Wandy Luz! She made the impossible possible and they`ve shown huge goodwill regarding a situation they really wouldn`t have to!!

That`s what gives you true value as a customer and makes you come back🙌🙏👍🏻!! When in Portugal and looking for a stay, they`re the ones to go with!

July 23, 2020
Unprompted review
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Reply from NOMADX

Many thanks Jay! We are always here to help :)

Rated 4 out of 5 stars

First booking with Nomadx

So far, I'm satisfied with the service provided by Nomadx.

I needed some information on the booking process before deciding to book a place and they promptly replied fulfilling my doubts.

On their platform, I like the fact that every listing is really detailed, so you know exactly what to expect from the accommodation you rent.

July 21, 2020
Unprompted review
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Reply from NOMADX

Thanks Alessandro! :)

Rated 4 out of 5 stars

Perfect

Perfect. Good pricing and good service.

July 18, 2020
Unprompted review
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Reply from NOMADX

Thanks Sharon!

Rated 3 out of 5 stars

Nomadx system registration not efficient.

It takes so much of my time to check with the host if the place is available or not. Some will respond and some not.

No review or real experience testimony.

Just make the system like Airbnb

The discount promo seems not real in my opinion. It’s a marketing come on.

June 30, 2020
Unprompted review

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