Lease Car  Reviews 

6,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely friendly, knowledgeable, and informative throughout every single step of the vehicle leasing journey. Consumers note that the application steps, vehicle handover, and overall service are exceptionally smooth, quick, and professionally organized from start to finish. Though some reviewers experienced frustrating delivery delays, unexpected schedule changes, and communication gaps regarding vehicle availability. A few people also mentioned being left waiting significantly longer than anticipated without a reliable car for models that were initially listed as ready in stock.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

People report positive experiences with service, often highlighting the friendly and professional support... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are extremely... See more

User experience

Consumers find user experience to be positive, describing the entire leasing journey as simple, smooth, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my fourth consecutive time leasing a car through Leasecar. The service has again been excellent from start to finish. Richard Skingsley was incredibly helpful in securing the right option for... See more

Rated 5 out of 5 stars

Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all comple... See more

Rated 5 out of 5 stars

I looked at several lease companies but decided that leasecar was the one for me. Sarah Roberts was my contact and she was very friendly and efficient in providing all the details that were required.... See more

Rated 5 out of 5 stars

From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyu... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,777)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Some things aren't too good to be true

I went into this a bit sceptical about whether the advertised deal was real. It was and there was even a choice of colours available. Richard Kingsley made the whole process very simple and overall it was a great experience. Car now arrived as promised.

August 7, 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service. This was my first time leasing a car but Stephen Turner guided us through the process very well and was incredibly responsive with my questions. Would highly recommend. Thank you!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Took our new car lease through Central…

Took our new car lease through Central cars and top salesman Jim Dean who guided me seamlessly through what potentially can be a stressful process
Hopefully I Will be returning to Central Leasing again in 2 years when current lease expires

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Car lease made easy

Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all completed within 24hrs. Our car of choice a Vauxhall Cora Elite automatic was sourced and delivered within a week. Highly recommend the company and great service from Steve and team

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fast professional service

1st time leasing a car and was well looked after by Ben S! Top man.
Armed with knowledge and understanding, very professional and punctual with updates regarding your application. Said I needed it asap and it arrived in 1 week, fantastic service!

July 30, 2026
Rated 5 out of 5 stars

Simple and quick process

Simple and quick process. I was kept informed throughout. Customer service from Richard was excellent. He was very responsive to any questions I had. I would definitely use again.

July 29, 2026
Rated 5 out of 5 stars

My first Lease Car Experience

The whole thing from.start to finish was smooth and easy .
Very pleased with the car .Lovely to drive and love the colour .
No complaints whatsoever and recommend Lease Car .
Very professional and very well organised.

July 27, 2026
Rated 5 out of 5 stars

I had an excellent experience with Lease Car…

I had an excellent experience with Leasecar, and in particular Jim Dean.

From start to finish, everything was handled quickly and professionally. Jim was incredibly approachable, helpful, and knowledgeable throughout the entire process.

Nothing was ever too much trouble, and any questions or requests were dealt with promptly and efficiently. The whole experience was smooth, stress-free, and exceeded my expectations.

I would have no hesitation in recommending Leasecar and Jim Dean to anyone looking for outstanding service, and I would definitely deal with him again in the future. Thank you for making the process so straightforward and enjoyable!

July 29, 2026
Rated 5 out of 5 stars

Top Rate Service

The staff at Lease Car were extremely informative and professional, and made the whole process from start to finish extremely straightforward.

July 24, 2026

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