Leasing Options Ltd Reviews 

24,550
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,760 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, knowledgeable, and friendly throughout every step of the journey. Consumers deeply appreciate the personalized guidance provided, which makes leasing a vehicle entirely stress-free, painless, and remarkably simple. People also point out that communication across email and phone is prompt and efficient, ensuring quick and clear answers to any questions. Reviewers would definitely recommend this dependable service to friends and family who are looking for a smooth transaction without any hassle. The overall process feels extremely professional, guiding first-time buyers smoothly from initial contact to final delivery.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting helpful and friendly service from various... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, efficient, and stress-free... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Shaw of Leasing Options was exemplary! I had been let down by another leasing company so was wary of approaching another. I didn’t need to worry as Lesley listened to my requirements and then w... See more

Rated 5 out of 5 stars

I don't usually bother leaving reviews, but wanted to highlight the exceptional customer service from Michelle, in helping me find the best possible deal on a Skoda Kodiaq. I was wary about leasing a... See more

Rated 5 out of 5 stars

From the first phone call from Lynsey to the car being dropped off, Lynsey has been amazing and she answered all my questions very well and gave me piece of mind when sorting my lease options. She eve... See more

Rated 5 out of 5 stars

Outstanding experience from the Initial contact I Made to enquire about leasing a motor vehicle. I am Glad to say I was contacted by Paul Holryod who has made the process so easy. Thanks Paul for al... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

25K reviews

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5.0

All reviews

(24,550)

4,479 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, informative and patient

Excellent, concise, patient and informative service! This is our second lease through Leasing Options and it has been smooth each time. Great assistance from Cass and the team every step of the way. Got the car we wanted and the price that was suitable for us too, very happy and would recommend to anyone.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Lola was brilliant

Lola was brilliant, she was very knowledgeable about each vehicle and spec, she talked me through the processes and answered all of my questions. Thanks Lola, you provided a great experience! 100% recommend.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Good Experience

I had a brilliant experience when ordering my car. Joanne Podmore dealt with my account and she did an amazing job. Everything ran smoothly and efficiently.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

We have been dealing with Lynsey Irving…

We have been dealing with Lynsey Irving during our application process for our first ever lease car. We normally purchase them. Nothing was too much for an issue for her. She answered my multiple phone calls and my very many questions with nothing but support. Her manner and service made the process very easy and she was truly a pleasure to deal with. Still waiting on the full process to finalise as well as our car being delivered but so far I am happy with the service we have received.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

5/5 Stars

5/5 Stars – Outstanding service from Chris Dalton!

I recently sorted out a car lease through Chris, and the whole process was completely hassle-free from start to finish. Chris answered every email and phone call promptly, ensuring all my questions were answered clearly without any delay. Excellent customer service throughout—I couldn't have asked for a smoother experience. Highly recommended!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Craig Easterbrook dealt with everything…

Craig Easterbrook dealt with everything meticulously and was on hand to help smooth the process from application through to delivery of the car. Absolutely superb and a massive thanks to him personally.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Matt has done it again!

Matt has come through again with another new car, replacing the old with new. we are happy to say with little fuss the deal is done, quick and simple. thank you for your efforts.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Josh came recommended and he did not…

Josh came recommended and he did not disappoint. I found him to be very knowledgeable and he was able to help me source the car I was looking for at a competitive rate. Would be happy to recommend Josh to friends and family as his service was first class.

September 1, 2026
Unprompted review

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