justgolfstuff.ca Reviews 

191
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Ordered two items June 7, 2026. One was marked Fulfilled the next day with a Canpar tracking number attached. The Canpar record shows the parcel didn't actually enter the courier network until... See more

Rated 5 out of 5 stars

I have ordered dozens of times over the course of the last 6-7 years and have always been absolutely satisfied with the product, the price, and the service. On 2 occasions I needed to return / exchang... See more

Rated 5 out of 5 stars

I have bought items from JGS over the past couple of years and have enjoyed receiving what I purchased soon after the purchase was made. I found the quality of the merchandise to meet the high stand... See more

Rated 4 out of 5 stars

Great customer service! They caught an issue with my shipping address before it shipped to ensure there wouldn't be any issue. Website has some great deals, but the return policy seems designed to dis... See more

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3.6

Average

TrustScore 3.5 out of 5

191 reviews

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3.6

All reviews

(191)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

Garbage retailer

Garbage retailer. If you have any problems with your merchandise, good luck obtaining any resolution. Horrible service. I would utilize another entity.

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

Order marked shipped 8 days before it actually was, arrived damaged, no refund ever offered

Ordered two items June 7, 2026. One was marked Fulfilled the next day with a Canpar tracking number attached. The Canpar record shows the parcel didn't actually enter the courier network until June 16, and only on the day I emailed asking why nothing had moved. The reply that day mentioned contacting the supplier about a delay, with no mention that the package hadn't shipped at all. The second item took sixteen days to ship.

The package arrived with the outer box damaged, both seals broken, and contents loose inside. The rangefinder appeared used to me. I sent three photos the day it arrived, as requested.

On July 6 support offered me an store credit equal to the shipping fee. On July 13 the same agent told me that based on the photos I provided, the damage was limited to the outer boxes. They had my photos the entire time.

Over two months I was offered a $15 code, then shipping cost credit, then a $20 code. Never a refund. I asked twice where I could leave a public review. First time, no answer. Second time, an offer to pass my feedback along internally instead.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service

The customer service here is awful. I’ve been a longtime customer of justgolfstuff.ca but I think I’ve officially made my last purchase from them. I purchased a pair of golf shoes from them 2 months ago and when my order arrived I noticed that there was a 5 pack of golf gloves included with my shipment. I assumed this was some sort of a promotion or something. I was incorrect. These gloves were mistakenly added to my order and I was charged for them. When I contacted justgolfstuff.ca regarding this, they advised that I could return them and they would issue a refund minus the cost of shipping once the item was received. I thought this was insane that they were going to change me return shipping for something I never ordered and was a mistake on their part. I explained this situation to THE SAME customer service rep no less than 3 times and we just kept going in circles to no avail. They wouldn’t admit this was there error and couldn’t seem to understand how this could happen even after I explained to them that I am a 6’2”, 220lb left handed golfer (wearing a glove on my right hand) and couldn’t seem to wrap their heads around how it wasn’t plausible that I never ordered a 5 pack of size small left handed gloves and outright refused to comp the return shipping. Anyways, I finally just gave up and ate the cost of the return shipping because they weren’t going to budge. It disappointing that something that could have easily been dealt with was handled so poorly.

June 26, 2026
Unprompted review
Rated 2 out of 5 stars

Two Items - One Arrived - No Solution

I purchased two items, balls and a new driver. After multiple follow ups and three weeks of waiting the support got back to me that they did not have the driver and would issue a refund. Initially they issued an incorrect (short refund), and then when I followed up asking if there were any alternative drivers they recommended they just gave me a generic "your refund has been issued" message multiple times. Poor service overall, although the balls shipped in a resonable time and arrived.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

I would not suggest buying anything…

I would not suggest buying anything from this company. I purchased two very expensive items and they only sent one. They gave me the run around about it, when it was their error. They don’t have a phone # you can call. Customer service is terrible and the owner will not communicate. I had to fight to get the second item and finally got it after a month after I threatened them. Beware!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I've ordered over $2,000 item without…

I've ordered over $2,000 item without considering financial situation and asked refund as soon as delivery got in. It took long time to get refund but I really appreciate it and apologize for my mistake. Thank you so much support department especially Rachel.

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Placed a $150 order on this website. After 8 days of asking when my order would be shipped out I received the same response of “Pick up is scheduled for the next day”. They refused to cancel my order and provide any actual reasoning to why there is a delay. STAY AWAY.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Beware invasive advertising

I visited the site to check pricing on golf shoes and since that visit my tablet is being bombarded with invasive advertisements for this site. Best to avoid

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great deals

Great deals, easy to use site and payment process! I recommend "Just Golf Stuff "to all of my golfing buddies 😀.

April 19, 2026
Unprompted review
Rated 4 out of 5 stars

Golfer's store

Great products at a good price. I've made multiple purchases ranging from shoes to clubs. Would recommend to my golfer friends for sure!

September 28, 2025
Unprompted review
Rated 4 out of 5 stars

Golf gear site

One of my favorite sites to by quality golf gear from. The have decent delivery times. The selection is always fresh. They have great prices and they have great sales frequently. I tell all my friends and family to use this site

March 3, 2026
Unprompted review
Rated 4 out of 5 stars

Returning Customer

I have purchased numerous items from Just Golf including golf shoes, clubs , hats, shirts and have been very happy with them. Prices are as good or better than many other places and delivery has been prompt.

Thanks again

March 10, 2026
Unprompted review

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