Jennifer & John Charleston Reviews 

Do NOT order from this company!!! They are a sham and are sending product from China that looks NOTHING like what the photo represents. I tried to return shoes I ordered from them - they were not at ALL like the description and the US size 10 I ordered was about a size 8. It is cheap quality and I tried sending it back to China at MY cost and lo and behold, I just received the unopened package that apparently never made it to the address I sent it to (it's probably a fake). Don't waste your money or your time with these guys!!!!

Do not order from this company! The dress I order was not the color as advertised, the material was inferior, and they have refused to refund me the cost of the dress- after I paid over $30 to return. Not only did I return, but I was instructed to return to CHINA! After months, it was returned to me as being refused. They will not respond to my email nor refund my money. Very misrepresented and dishonest!! DO NOT try this company- a fraud!!!!!

They sent me the wrong si,e red boots looks like n e size 7 I ordered size 12 im not happy Tanya Anderson.

The loafers are easy to slip on and look decent with dark jeans.

I had a question about the cardigan measurements before ordering. The reply was helpful and made choosing between two sizes much easier. I'm glad I asked because the one I picked fits exactly how I wanted.

The products are of poor quality in terms of material and stitching. The return policy requires it to be sent to China which is expensive. I sent it to China but it was returned. The company refused to claim the return. What a fraud this company is. Their customer service is non existent.

I ordered 2 dressed and a pants outfit. I thought they were US based , they are not . they are from China. The quality of the clothes was so cheap you could see through the fabric. I returned to the clothing to get a refund at my expense $48.80, it cost me and they refused it and unclaimed the return. I got it back 3 1/2 months later. Out more money and they stopped responding after a month. They are a scam operation. I'm out over $215 US . So disappointing. Don't order from them. There returns are anything but EASY as they say.

Very fast shipping and great communication I knew exactly where my package was by tracking and by emails sent from the company. Beautiful dress and gorgeous shoes.

I ordered a jacket and a pair of trousers in the same purchase. Both arrived together and were packed separately inside the parcel. The jacket has a good amount of room around the shoulders, which I prefer. The trousers were a little longer than I usually wear, but the waist fits well.

It was fine and thank you

I ordered the black linen dress and what I received was a cheap black polyester dress that the neck hole is so small I wouldn't be able to get it over my head even if I wanted to wear it! It's not worth $5.00. It's going in the box for charity!!!

The website had a nice selection of everyday clothes without too many similar looking pieces. I found a few things I liked and saved them for later.

Zero stars is more accurate. In April I mailed back returns due to poor fit and poor quality. Just last week the package came back to me (6 months later) and declined/ not picked up. So I am out the money for the purchase and the cost for shipping. Customer service is poor and returns are not easy or effective.

Personal communication and fast shipping.

The dress was a nice surprise when I tried it on. I was worried about the length, but it falls just where I wanted and feels comfortable when walking or sitting. I've already worn it twice.

Customer service was amazing and very informative and helpful. Product arrived and was exactly what I ordered. I can’t wait to order more.

I purchased clothes from this company. The clothes were delivered. The sizes were nowhere near what we expect in a normal United States size. I tried to return the items. Of course they tried to get me to keep them for discounts and I said that that would not work because these clothes were about eight sizes too big. They explained I would have to pay the return shipping. I paid the return shipping. I have tracking. The item made its way back to me months later in a box that pretty much looks like it has been around the world. I have taken pictures of the box with the postage and the tracking and sent multiple emails explaining that I have done exactly as they asked and ended up with the package back in my hands. It seems there is no recourse to get a refund because no one is even responding to me at this point. Crystal Brumbelow.

Super easy process to select my two items and place my order.

The customer care team was very prompt and efficient with answering questions regarding my order.

It was easy to place the online order, and i received several follow up emails with tracking information, however, the definition for orthopaedic shoes does not meet my standards for my aged feet.