When I listed Scripts to be renewed, was told there were “a lot”. Doctor has prescribed them, what can I say. Then I was scolded because the Doc could not access my records, that’s my choice, as I und... See more
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Company details
- Medical Clinic
- Community Health Centre
- General Practitioner
- Local Medical Service
- Medical Center
- Medical Certificate Service
Written by the company
Fast, Safe & Secure Telehealth Consultations, Online Prescriptions and medical certificates in Australia.
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Replied to 10% of negative reviews
Typically replies within 1 month
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I asked the doctor for cream for a…
I asked the doctor for cream for a certain part of my body (and gave an exact name of my previous prescription), then she ended up giving me eardrops. Very frustrating, I will be asking for my money back
Dont waste your time and money
Dont waste your time and money, they decieve you to their page to sign up with marketing of cheap instant scripts for then to increase the price and force you to have a proper consultation for your regular script to be sent. Absolutely terrible.
I've used this service for 3 times now
I've used this service for 3 times now, but the last time wasn't the best in my opinion. The doctor was very rude and it seemed like she wanted to end the whole thing very quickly. Other than that, I think it is a good problem solver. Great app.
Very happy with prompt service
Very happy with prompt service, however initially I clicked on multiple scripts but in the end was only able to get one script. Have been charged $49 was under the assumption that I would only pay $19 for receiving one script. Could you please look into this and reply to email. Regards
Was easy to navigate but takes a few hours to receive the referral by email
Was easy to navigate. But for a one off referral, I don’t think you need to give your entire medical history and I didn’t. I won’t have further contact with this doctor who wrote the referral anyway.
Also referral came by email after 3 pm but online I had quick access to it which was needed as my appointment was one hour after I completed the referral request. So speed of delivery is imperative. Thanks. 🙏🏼
The script has been sent through as…
The script has been sent through as private so I need to pay full price
Instant Scripts excellent service
DO NOT USE THIS SERVICE
Doctor didn't send through the script. Had the consult, confirmed he would send the script immediately, then didn't. Used the chat function to seek help. Completely unhelpful. Not offer of reimbursement. Unable to speak to someone on the phone. Do not use this service!! They took my money and did not provide the script. I'm disgusted that this company is allowed to operate in Australia!
Insta repeats
I wanted repeats on my prescription so I paid the extra charge for a doctors appointment. Had the appointment and the doctor said he would send the script through, when I had the prescription filled at the chemist there was no repeats. The chemist said that instascripts never give out repeats because they're not my regular doctor! If that's the case, why have the option for repeats. Pieces of shit
the doctor prescribed me an inhaler for…
the doctor prescribed me an inhaler for kids, i'm 47years old, bit dissapointed. was a tiny inhaler, half strength, and cost $47. i'll have to now go to another doc and get a proper prescription
I asked for a script with 6 months of…
I asked for a script with 6 months of repeats and only received 2 months worth
Terrible. Terrible beyond words.
One of the worst service experiences I've ever had. The person calling was impossible to understand, they were mumbling extremely badly and talking rapidly with a very strong accent, three factors which combined made them entirely incomprehensible. Despite this, I was extremely cordial but unfortunately did have to state that I was having an issue hearing them, as the call simply could not progress without me stating that in the politest terms possible. I even had my phone on speaker mode on full volume but they were still unable to be understood. I have worked in call centre roles previously, and the way that call was handled was so atrocious that it would have resulted in anyone getting instantly fired for it. My phone call went for 48 seconds before the "doctor" hung up. I have no idea what the outcome was as I literally was only able to hear about 5 words that were spoken by them. This problem was not on my end, I had full 5G connection and have had many phone calls before and after in that spot without issue, and I'm sure a viewing of the call recording would showcase how atrocious that was. What a humiliating waste of time over a condition I have which is private and unpleasant. To anyone reading this, please just stick to going to standard GPs!
The GP was very polite and very careful…
The GP was very polite and very careful and insuring any side effects that I have while taken the pills
Doctor did not supply the ONE thing I…
Doctor did not supply the ONE thing I called for - a script for my son who he diagnosed with a skin infection requiring medicarion, which he assured was being sent whilst I was on the phone. There is no conceivable way to contact your team to get that SMS sent, bounced around and around with promise of a return call at some point. All I have is a child who needs medication and NO SCRIPT as promised would arrive. Three calls and live chat - still no resolution. I have disputed the transaction for the consult - DO NOT WASTE YOUR TIME
Dr Amra Duvnjak - wonderful experience
I had the pleasure of having a consult with Dr Amra Duvnjak tonight. She was very thorough and extremely lovely to deal with. Please pass on my thankyou to her for her kindness and attentiveness!
Beware - make sure doctors register your script with PBS if entitled
Chat with the doctor & arrival of escript went well - however, when I got to pharmacy I learned that doctor had failed to register my script with PBS as I am entitled as a type 2 diabetic (which we discussed during our conversation) so I paid four times price - thankfully it was only for one of my meds- doctors need to be made aware of their full responsibilities- I used this online service because I could not get in to see my own doctor for 2 months as he was on leave & could not go without my script
I cannot print the pathology referal…
I cannot print the pathology referal because they print on a colored background rather than plain white just insane.
Lack of GP's in the Blue Mnts.
We have used your services with confidence for our recent medical needs, having moved from Sydney to the Blue Mnts. where there is a shortage of GP & Clinics who will take on new patients, we will continue to do so, Thank you
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