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Hola Health Reviews 

733
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid response times and the highly professional medical staff who provide thorough and caring medical support during every consultation. Consumers truly appreciate the incredible convenience of securing digital prescriptions and necessary medical certificates directly from home without facing any frustrating physical appointment delays. However, some customers also noted frustrating issues with customer support responsiveness and experienced occasional unexpected long wait times before connecting with a doctor. A few reviewers reported experiencing technical glitches with the video system or communication difficulties during their remote appointments.

What people talk about most

Service

Customers had positive experiences with service, highlighting the incredible convenience and speed of... See more

Staff

Reviewers highlight positive aspects of staff, noting that medical professionals are compassionate,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how fast, simple, and uncomplicated... See more

Response time

People report high satisfaction with the response time, noting very little waiting time and quick turnarounds... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality medical consult to get antibiotics fast so i could stop the infection. Very pleased with the doctor I saw. Local solutions are too difficult to get into my regular GP quickly. Hola healt... See more

Rated 5 out of 5 stars

My husband was feeling very unwell and at 4am the only option was to go to the hospital even though he wasn't sick enough for a hospital nor did he want to get out of bed. Within 10 mins he was... See more

Rated 5 out of 5 stars

It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more

Company replied

Rated 5 out of 5 stars

Fantastic. So easy. When you're used to having to call the doctors at 8:30am and be on hold for 45 mins only to find there's no appointments left that day, this was a revelation. I had an issu... See more


Company details

  1. Family Practice Physician
  2. General Practitioner
  3. Medical Certificate Service
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Physician Referral Service

Written by the company

The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.

Trusted by over 1,000,000+ customers.

Written by the company

Connect with AHPRA-registered practitioner online
Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.

Contact info

Get medical advice in minutes, 24/7

Speak to an AHPRA-registered health practitioner in minutes.

4.3

Excellent

TrustScore 4.5 out of 5

733 reviews

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4.3

All reviews

(733)

608 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed some medical help and advice

I needed some medical help and advice. I received this is a very short time and was given good information and a script. The process is effective and efficient. I found the doctor to be caring and attentive.

September 2, 2026
Unprompted review

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