Huel Reviews 

28,250
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,702 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its delicious taste and effectiveness as a meal replacement for health and weight management. Many appreciate the convenience and positive impact on their energy and well-being, finding products easy to integrate into daily routines with fast and reliable delivery. However, some customers noted issues with delivery times, experiencing delays or unfulfilled orders. A few people reported problems with packaging, where contents arrived damaged, or found certain flavors to have an artificial taste or grainy texture. Others encountered difficulties with the ordering process or subscription updates.

What people talk about most

Product

Customers had positive experiences with product, often praising the ease of ordering and the quality of the... See more

Quality

Reviewers highlight positive aspects of quality, praising the delicious taste and texture of many products,... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping and timely arrivals.... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy, offering... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and convenience of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Huel every day 2X a day. I went from 300lbs. To my current weight of 202 within a year. Huel is a perfect meal replacement to assist with GLP-1 regimen. It provides all essential vitamins and pr... See more

Company replied

Rated 4 out of 5 stars

Product are good quality, however noone bothered to box items up, two "black edition" protein bags came loose, no bag or box of any kind, no scoops 🤷‍♂️ Premium product, poor presentation.

Company replied

Rated 4 out of 5 stars

The ordering process and options for subscriptions is not overly complicated. I like the fact that I can select what option works best for me. I really liked the chocolate flavor. For my second fla... See more

Company replied

Rated 5 out of 5 stars

The black edition meals are great for my weight loss journey and calorie deficit. The extra protein helps me to retain my muscle mass while having plenty of energy through the day. The flavors are sur... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

Huel, established in 2015 by Julian Hearn, offers nutritionally complete, convenient, and affordable food products designed to provide a balanced diet with minimal environmental impact. Each Huel meal delivers a precise blend of carbohydrates, proteins, essential fats, fibre, and all 26 essential vitamins and minerals, ensuring comprehensive nutrition in every serving.

Benefits of Huel

Written by the company

100% Complete Nutrition
Huel provides all the essential nutrients your body needs in every meal. Balanced, convenient, and backed by science to support your health and energy.
Save Time, Every Time
Huel makes healthy eating effortless. No complicated meal prep, and no cooking—just great nutrition, ready when you are.
Sustainable and Waste-Free
With a long shelf life and sustainably sourced ingredients, Huel helps reduce food waste while supporting a healthier planet.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.3

All reviews

(28,250)

5,264 reviews in the last 12 months

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Rated 1 out of 5 stars

Tried the can of drink Apple

Tried the can of drink Apple , Mint and Cucumber and thought it would be light and refreshing in this hot weather. Well…. It smelt and tasted like rubber car tyres ( not that I’ve tasted a car tyre but can imagine it!)
Took a few mouthfuls willing myself to appreciate the health benefits but …yuk!
No remote taste of apple, mint or cucumber!

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience.

I have placed two orders with Huel, and both have had delivery issues. The first order did not arrive on time, and the second order was apparently lost during delivery.

What is even more frustrating is the lack of customer support. I tried contacting customer service several times, but I received no response. Being left without any update or solution is unacceptable.

I like Huel's products, but the delivery reliability and customer service need significant improvement. Based on my experience, I cannot recommend ordering until these issues are addressed.

July 5, 2026
Rated 5 out of 5 stars
Huel logo

Reply from Huel

Hi Valentin,
Thank you so much for your feedback!
Hearing that the quality lands the way we intend it to means everything to us. We put a huge amount of work into making sure every product meets the standard we'd hold ourselves to, and it's genuinely rewarding to know that comes through for you.

We're so glad to have you as part of the Huel community.
~ Huel

Rated 5 out of 5 stars

Great service

Great service

July 10, 2026
Huel logo

Reply from Huel

Hi Alice, Thank you so much for taking the time to leave a review. it really does mean a lot. Knowing that the service experience felt right is something we take real pride in, because great nutrition should be backed up by equally great support. We hope we get to keep looking after you for a long time to come. ~ Huel

Rated 5 out of 5 stars
Huel logo

Reply from Huel

Hi Ben,

Thank you for taking the time to leave us a review!

We're delighted to hear you're enjoying Huel and that your order arrived so quickly. It's great to know both the product and delivery met your expectations😊

~ Huel

Rated 5 out of 5 stars

I look forward to having either…

I look forward to having either chocolate, banana or Vanilla by itself or with dinner. Really tops off the meal

July 17, 2026
Huel logo

Reply from Huel

Hi Pat,

Thank you for taking the time to leave us a review!

We're delighted to hear you're enjoying the Chocolate, Banana and Vanilla flavours, and that Huel is the perfect way to top off your meal😊

~ Huel

Rated 5 out of 5 stars

Three day delivery

Three day delivery. Good.

July 17, 2026
Huel logo

Reply from Huel

Hey Griffin, Thanks for the amazing review. Really glad the delivery arrived so quickly! Getting your order to you fast and in great condition is something we're always working to improve, so it's great to know it landed well for you. We hope the products live up to the speedy arrival, and you know where to find us if you have any further feedback/questions. ~ Huel

Rated 5 out of 5 stars

Great products

Great price for what you get. Products good. Flavor is soooo yummy. Quick delivery. Can’t complain

July 10, 2026
Huel logo

Reply from Huel

Hi Bruce,
Thank you so much for taking the time to leave us some feedback.

This really does mean a lot to us! We put everything into making products that genuinely deliver, and hearing that they're landing well for you is exactly the kind of feedback that keeps the whole team motivated.

We're so glad you're enjoying them.
~ Huel

Rated 5 out of 5 stars

Very good all round.

Fantastic service. Love the product, I ordered it and received it within two days. You can’t ask for better service, I’ll definitely be buying more. 

July 17, 2026
Huel logo

Reply from Huel

Hi Neil,

Thank you for taking the time to leave us such a fantastic review!😊

We're delighted to hear you're enjoying Huel and that your order arrived within two days. It's great to know both the product and the service met your expectations.

~ Huel

Rated 5 out of 5 stars

Easy to set up

Easy to set up, cheaper than shops

July 12, 2026
Huel logo

Reply from Huel

Hi Lesley,

Thank you so much for taking the time to leave us some feedback.

Really glad to hear the setup felt smooth and straightforward!

We want Huel to fit into your life as easily as possible, and making sure the onboarding experience is simple and clear is something we work hard on.

Welcome to the Huel community - we hope it keeps being just as easy going forward.
~ Huel

Rated 5 out of 5 stars

Products are of great quality

Products are of great quality. Quick shipping is a big plus.

July 17, 2026
Huel logo

Reply from Huel

Hi Robert,

Thanks so much for taking the time to leave us some feedback.

Quality is genuinely at the heart of everything we do, so hearing it comes through means a lot to the whole team.

We put a huge amount into the formulation and testing of every product, and it's always great to know that translates for our customers. We hope you keep enjoying them!
~ Huel

Rated 5 out of 5 stars

The delivery was very quick

The delivery was very quick, and Huel does what it says, it makes you feel full. The chocolate flavour is the best in my opinion.
Great product.

July 7, 2026
Rated 5 out of 5 stars

God produkt

God produkt, that suets my life-style. Easy to prepare, tastes nice. Overall I feel lighter, with more energy & I know that I get all needed components for my body. It works for me.

July 17, 2026

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