Helthjem Reviews 

140,916
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always updated not like others I had bad experience from Postnord( never get message,email ,or update from them,so my orders got returned to.the store because i never had a change to pick it,since nev... See more

Rated 3 out of 5 stars

Hello!I would like to say,that,the package should be inside on my entrance,because it was too big to be fitted in my postbox.Anyone could pass and steal it.Next time please ,deliver inside on my entra... See more

Rated 5 out of 5 stars

Helthjem has become my first choice for delivery when I shop online. They are fast, affordable, and always deliver as quickly as possible. My experience with them has been very reliable, and the packa... See more

Rated 4 out of 5 stars

The driver, I believe his name is Mali, did a great job. I picked the package the next day. The problem is that I always have my orders delivered to Steingrims 3A, not to my home address. You can chec... See more

Company details

  1. Courier Service

Written by the company

Helthjem er en av Norges største leverandører av levering av pakker. Hver dag leverer vi pakker og aviser til mennesker over hele landet, og hjelper deg med å sende, motta og returnere pakker hjemmefra. Enten du venter på noe fra favorittbutikken din, har gjort et bruktkupp på FINN eller vil sende noe til noen andre, skal frakt være enkelt. Derfor leverer vi heeelt hjem til deg. Målet vårt er å gjøre frakt så sømløst at du ikke trenger å tenke på den. Med raske og enkle leveringsløsninger gjør vi hverdagen litt lettere, én pakke av gangen. Slik sender du en pakke med Helthjem Skal du sende en pakke? Med Helthjem kan du enkelt sende pakker hjemmefra. Slik gjør du det: Bestill henting av pakken Har du solgt noe på FINN eller en annen markedsplass? Da kan du enkelt velge Helthjem som fraktalternativ i utsjekken. Du kan også bestille henting direkte hos Helthjem. Du får en kode Når bestillingen er fullført, mottar du en kode. Skriv koden tydelig på pakken. Legg pakken ut før kl. 23:00 Du får en e-post med beskjed om pakken skal legges på dørmatten eller i postkassen. Helthjem henter pakken hjemme hos deg Vi henter pakken i løpet av natten og sender den videre til mottakeren. Når du handler på nett: Når du handler på nett, kan du få pakken levert med Helthjem fra mange nettbutikker. Vi gjør det enkelt, trygt og raskt å motta pakker fra favorittbutikken din, enten du vil ha pakken levert helt hjem eller til et hentested nær deg. Med Helthjem kan du få pakker levert hjem til postkassen eller dørmatten. Du kan også velge levering til hentested dersom det passer bedre for deg. Vi leverer pakker 6 dager i uken, slik at du kan få det du har bestilt raskt og enkelt. Trenger du å sende noe tilbake? Da gjør vi retur enkelt også. Bestill retur via nettbutikken du handlet fra, skriv koden du mottar tydelig på pakken, og legg pakken på dørmatten eller i postkassen. Så henter vi den hjemme hos deg. Vi er stolte av å ha mange fornøyde brukere av Helthjem, med gode tilbakemeldinger i Google Rating og på Trustpilot. For oss handler det om å gjøre levering og retur så enkelt, trygt og raskt som mulig, hver eneste dag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

141K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(140,916)

19,049 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Longer delivery than expected

The delivery took much longer than expected, and the delivery date was changed more than once. I understand that delays can happen, but the waiting time was frustrating. I hope the company improves its delivery times and provides more reliable delivery estimates in the future.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service🤬

Everytime i order with helthjem they never deliver in time, and are never able to deliver to my mailbox. I always have to go to the pickup place, even tho i ordered to my house

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Unsafe delivery practices and lack of liability

Helt “Hjem” should change its name. They don’t deliver packages to your home, but to mailbox stands by the main road where they easily get stolen.
I avoid using them whenever possible. I’ve already had several packages stolen, and they refuse to take responsibility. To make matters worse, they deliver at 2:00 AM while everyone is asleep. It is impossible to collect the package immediately, and by morning, it is already too late

July 12, 2026
Rated 1 out of 5 stars

Lost package

Very bad experience. Didn’t show up for pick up twice and I had to call to find out why. After it was picked up finally, my neighbor found the package left outside some other building nearby.

July 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look