Item seems good, but delivery was difficult, item went from Martina Franca to Bari, then back to Brindisi then our address
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's really a fun store to find a lot of ideas for around the house. There is loads of variety and styles to choose from. With delivery being an option in our local area, this is excellent when we nee... See more
- High Quality Products either in store or online,actually should say, Total Quality Management; - Competitive Price as well as Price/Quality products; - Smart Product Design Engineering... See more
Too long to process. Didn't receive yet after almost one week placing the order. No update of the order for days after placing. The tracking number is not even working. After paying money they said on... See more
Company details
About Happy Casa Store
Written by the company
Happy Casa Store è la meta ideale per chi vuole curare al meglio gli spazi attorno a sé, con dettagli unici per vivere la casa con felicità.
Da Happy Casa Store puoi trovare una vasta gamma di piccoli elettrodomestici, articoli di arredo casa e per il giardino, decorazioni, idee regalo, articoli per la cucina e il bagno, ma anche per la scuola e l’ufficio, lo smart working, tantissimi giocattoli, accessori per le auto, piccoli attrezzi per la palestra e una vasta selezione di prodotti per la cura personale e la detergenza. Si va quindi dalle pentole agli asciugamani, dai phon alle lampade, fino ai tappetini per il workout casalingo e agli arredi per l’outdoor.
Fiore all’occhiello di Happy Casa Store è sicuramente l’ampia varietà di decorazioni per il Natale, che colorano i nostri negozi e lo Shop online nei mesi invernali, trasformandoli in veri punti di riferimento per gli amanti delle festività.
VISITA IL SITO:
Da Happy Casa Store puoi trovare una vasta gamma di piccoli elettrodomestici, articoli di arredo casa e per il giardino, decorazioni, idee regalo, articoli per la cucina e il bagno, ma anche per la scuola e l’ufficio, lo smart working, tantissimi giocattoli, accessori per le auto, piccoli attrezzi per la palestra e una vasta selezione di prodotti per la cura personale e la detergenza. Si va quindi dalle pentole agli asciugamani, dai phon alle lampade, fino ai tappetini per il workout casalingo e agli arredi per l’outdoor.
Fiore all’occhiello di Happy Casa Store è sicuramente l’ampia varietà di decorazioni per il Natale, che colorano i nostri negozi e lo Shop online nei mesi invernali, trasformandoli in veri punti di riferimento per gli amanti delle festività.
Contact info
74015, Martina Franca , Italy
- 080 2229971
- info@shop.happycasastore.it
- happycasastore.it
3.8
Great
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery problem
Item seems good, but delivery was difficult, item went from Martina Franca to Bari, then back to Brindisi then our address
July 3, 2026
Reply from Happy Casa Store
Hi Steven,
Thank you so much for taking the time to share your feedback.
We work constantly to improve our processes, including shipment.
Hope you'll have a nice day,
Happy Casa Store Team
Reply from Happy Casa Store
Hi Barbara,
Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and we hope you continue to choose our online shop!
Best regards,
Happy Casa Store Team
Reply from Happy Casa Store
Hi Michelle,
Thank you so much for taking the time to share your feedback. It means a lot to us that you had a positive experience and we hope you continue to choose our online shop as your houseware destination.
Hope you'll have a nice day,
Happy Casa Store Team
The parcel arrived in torn packaging…
The parcel arrived in torn packaging from BRT post. The elements now are scratched and bent. :(
May 18, 2026
Reply from Happy Casa Store
Good morning Ally,
We are sorry about what happened.
Please report the issue to our Customer Care, filling out this form: https://shop.happycasastore.it/pages/contatti-shop-online
Have a great day,
Happy Casa Store team.
Reply from Happy Casa Store
Hi Georgina,
Thank you so much for taking the time to share your amazing feedback.
It means a lot to us that you had a positive experience and we hope you continue to choose our online shop as your houseware destination.
Hope you'll have a nice day,
Happy Casa Store Team
Customer service eccelente
February 18, 2026
Reply from Happy Casa Store
Ciao Annette,
grazie mille per la sua recensione.
Siamo contenti di leggere la sua opinione positiva sul nostro servizio di Shop online.
Ci auguriamo di rivederla presto con il carrello pieno!
Una buona giornata dal team Happy Casa Store.
Good experience!
January 14, 2026
Unprompted review
Reply from Happy Casa Store
Hi Coltan,
Thank you so much for taking the time to share your feedback. It means a lot to us that you had a positive experience and we hope you continue to choose our online shop!
Hope you'll have a nice day,
Happy Casa Store Team
FIVE STARS!!
Excellent packaging, great price, good quality as hoped, perfect delivery as requested. Five stars!!! *****
January 7, 2026
Reply from Happy Casa Store
Hi Marianne,
Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and we hope you continue to choose our online shop as your houseware destination.
Hope you'll have a nice day,
Happy Casa Store Team
I am still waiting for my items to be…
I am still waiting for my items to be shipped. I bough them on December 16th and still nothing
December 21, 2025
1 plate was broken
December 9, 2025
Top!!!!!!!!
July 11, 2025
Great prices for the quality of the…
Great prices for the quality of the products. I will shop there again.
June 3, 2025
Reply from Happy Casa Store
Hello Emma,
Thank you for sharing your positive review. Our customers' opinions are very important to us.
We hope you will choose our online shop again soon and wish you a good day.
The Happy Casa Store team
Call center online disponibile e…
Call center online disponibile e efficace. Hanno risolto subito la problematica annullando l ordine e permettendomi di farne altro
May 14, 2025
Reply from Happy Casa Store
Ciao Francesco,
grazie per aver condiviso la sua recensione positiva. Per noi è molto importante l’opinione dei nostri clienti.
Speriamo possa scegliere di nuovo presto il nostro Shop online e le auguriamo una buona giornata.
Il team Happy Casa Store
It was difficult not receiving an exact…
It was difficult not receiving an exact date for delivery but the actual product plus outstanding delivery, packaging and detailed assembly directions made up for it. 5 stars. Excellent value
March 25, 2025
Reply from Happy Casa Store
Good morning,
We are sorry that the item did not meet your expectations.
As indicated on the Returns and Refunds page on our website, you can exercise the right of withdrawal by communicating it within 14 calendar days of receiving the order.
In order to do that, we ask that you fill out this form and follow the instructions of our Customer Care: https://shop.happycasastore.it/pages/contatti-shop-online
Thank you very much and have a nice day,
Happy Casa Store team
great service and good product for price
November 4, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.