Unfair and disappointing. Never had any issues in the past. I recently reactivated my account and was banned immediately afterward without any explanation. Support tells me I was reported as a "fake p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Total waste of time - I allegedly had 100+ likes / crushes but not a single one of them actually replied to a message...all I said was "hi xx how are you" nothing too off-putting. I had zero conversa... See more
Three days ago I took the misguided step of signing up to Happn dating site, puzzlingly recommended on one list as good for introverts. It turned out to be completely useless (not one single profile... See more
Happn limits the number of messages one can initiate. They provide a countdown meter showing the hours/minutes/seconds until we can. My "start your next Flashnote" began 1:05:45. After reaching 0, i... See more
Company details
Information provided by various external sources
Find de mennesker du har krydset veje med! happn hjælper dig med at finde de mennesker du har set i dit nærområde, som du ikke lige fik sagt hej til.
Contact info
Denmark
- happn.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 9% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HAPPN UK = Not Happening!!
Joined 30th November 2025 for £29.99 for one month. VERY disappointed. Sent this email to their Complaints Email at 22:25 GMT 4 December:
I subscribed to your dating app 5 days ago for 29.99. You say in your marketing you have 100 million world with 3 million in UK. See attached
This cannot be true. Every time I run a search I am lucky to get 10 profiles of which only 3-4 will say ACTIVE RECENTLY. Most times this is what I see attached
I am not happy with this and feel you have misled me. Can you refund me my £29.99 and let’s call it quits?
In addition the site is slow and clunky plus the AI Validation software is CRAP!
Wrong information no likes no match an…
Wrong information no likes no match an it cost to mutch
Patience is a virtue
I joined this app as I wasn't having any luck with the other apps. I had this app for one day when I came across my fiancé's profile. We've been together for nearly five years. He proposed to me at the Radio 2 festival. I would have never met him if it weren't for this app. In all honesty, he wasn't my type, but now he is my only type xx
Been on here for a while
Been on here for a while. As you are here longer you gradually have less access. Constant bombardment to try to get upgraded. I've just had a message that my profile will disappear...LAST CHANCE
Customer services are awful cancelled…
Customer services are awful cancelled before request was processed noting current concerns re Mounjaro still awaiting for a refund despite 3 emails and 3 phone calls. Now passed to yet another department and another 10 days to wait for refund!
Avoid this company !
Avoid as no support from Happn
I upgraded my account and their app stated it was still a standard membership. I decided to log out and log back in and this was the worse decision I made as I can no longer log into the app. I try to enter my phone number and its an error. When it does work, it is asking me to create a new account.
When I try the email method, I receive the email to log back in, but this will only work on the internet not the app.
I have written to customer services 3 times and no response from them. In the end, I had to let google play know that I paid for a product and the product does not work.
So many issues I would avoid this app.
This app has tons of fake profiles
This app has tons of fake profiles. Probably through AI. From experience I'd say most of the profiles on this site are fake.
Scam of a company.
Scam of a company.. I never was a premium member until I saw 6 likes and subscribed.. Hey those 6 likes disappeared pmsl..contacted customer services to be told I had no likes..stay well away fraudulent company 100 percent
They're scammers
They're scammers, they took £249 from my account for Mounjaro 10m when you can literally get it elsewhere at £147. I tried to get my money back, but they won't.
Be careful folks, they will store your bank details and remove money without even letting you know. SCAMMERS
They take your money before they find out that you are qualified or not for Monjpuro
They took my money first before completing the application and then when I tried to get refund they refuse to refund my money and said they will keep my £136 as administration fee if I don't want to purchase medication from them. O had to cave in and place an order or face losing money .
Be careful with one click pay
When they get to know your bank details they will charge you most likely for a year or a quarter (if you're lucky). The app itself is useless - a ghost 👻 👻 city with maybe a handful of real people. It's early days yet but my experience with J4Meets.com
has been much better. I will go with the flow and see what happens next, but for now I am happy meeting girls for real (offline) via this platform. When you are a free trial member on Happn, they flood you with computer-generated messages so you think they have a large pool of people. But they just want you to pay for membership. There is no continuation to that correspondence. They don't care what happens after you have paid.
Not good full of scammers
Not good full of scammers , perverts , weirdos and undesirables . As a rule everyone should be verified as a lot of the time people are catfishing using other people’s photos etc . Really awful and embarrassing
Better vetting , the amount of times I have had to report a profile who was using photos of a famous doctor but then discover that person’s profile is back and has the audacity to like my profile again 🤨😒… just scary
A complete sham
A complete sham. DO NOT subscribe. All of my conversations were with AI generated people.
This website needs to be taken down but how is another matter.
I’ve been giving...
I’ve been giving Happn a try, and honestly, it’s a pretty interesting app. I like how it’s different from the typical swipe-based platforms. The idea of connecting with people you’ve actually crossed paths with adds a real-world element that you don’t get on a lot of other dating apps. It’s easy to use, and I’ve come across some great profiles that have made it worth the effort.
Now, if you’re on Happn primarily to find something very casual, like a one-night stand, it can be a bit hit or miss. It works, but it’s not exactly tailored for that kind of interaction. For straightforward, no-strings encounters, something like Yamvoo tends to work like a charm and is a bit more suited to those spontaneous connections.
Still, Happn has a lot of potential, especially if you’re open to meeting people in a more natural, chance-encounter way. Overall, it’s a solid app that’s worth a try, no matter what type of connection you’re after.
Wish I can give it zero stars
Wish I can give it zero stars, what a piece of shit useless app. I refresh my page says there are no new profiles. Scammer infested with catfishers and fake profiles. At least on hily you can talk.to a few girls here on happn either ghost or don't respond tinder and Bumble same way algorithm is terrible. Literally hide your profile unless you pay like thieves!!! Never again!! Save your money folks!!!!
Promising app but riddled with fake profiles.
Happn, a French owned dating app/website with a difference in that it is meant to connect people who cross paths a bit like in real life. Not really sure how it works but unfortunately, is falling victim to the same as many other dating sites, a scammers playground of pretty woman matching with you and then wanting to move you off site.
All these apps need to get regulated in my opinion and force person verification as too much fraud and scams occur because of the lack of that.
Not enough people on this in UK but I do like the app but find too many for Scotland located in Edinburgh and seem to be scammers as well they most likely do not even live in the UK so only know the capital.
Like all these apps be aware, do not give out personal info to anyone until you have actually met them in reality if you get lucky enough to get that far.
1/5 as the company needs to do far better to stop its users being subjected to fake after fake profile.
Illegal dating app!
Illegal dating app!. It's not possible to delete your profile only make it inactive. That's illegal!.
It's also impossible to NOT get advertising notifications!. In settings I marked, ONLY NOTIFY WHEN A PERSON SENT A MESSAGE, but I ONLY got advertising notifications, every single f****** day!..
DON'T USE, THEY ONLY THINK ABOUT MONEY, SELLING YOUR INFORMATION!..
Lots and lots of crypto scams/fraud…
Lots and lots of crypto scams/fraud going on. Steer clear
Too many fake profiles .
Too many fake profiles .. happn customer service if there are any don’t give a damn about it. Taking your money , sending out fake profiles.. stay away from it. Go out in the real world to meet your partner instead.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.