Koreanskintherapy Reviews 

295
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the skincare items help smooth and hydrate their facial skin, leaving a wonderful glowing finish that receives compliments. Many people appreciate the natural everyday feel of the creams and find it very easy to order their preferred items without any issue. However, some reviewers were not happy with customer support, stating they experienced delays and missing replies regarding refund requests. A few other people also felt that the items received looked unbranded, felt unusually waxy, and completely failed to match the online descriptions. Others noted problems with shipping delivery times and receiving incorrect colors or items that caused skin irritation.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with a stark contrast between delighted and frustrated... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among consumers. Many... See more

Order

Customers had ambiguous experiences with order processing and fulfillment. While some reviewers highlighted... See more

Refund

Reviewers highlight negative aspects of refund processes, noting that requests are frequently ignored or met... See more

Response time

Clients share negative opinions on response time, expressing deep frustration over prolonged delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivered relatively quickly. Too early to tell if it works. Lost stars, due to me emailing customer services & not getting a response.

Rated 4 out of 5 stars

I love this product very much. Easy and smooth application, and the skin looks even and amazing for hours. The only reason I leave a 4 stars review is that in my second order, when delivered the produ... See more

Rated 2 out of 5 stars

I have not received the order and I’ve been emailing several times for acknowledgment and help. The product is good. I have ordered three times with no issues until this one. I was hoping to have it r... See more

Rated 5 out of 5 stars

What an amazing product. In just 6 weeks my skin looks visibly smoother and my dark circles around my eyes have faded. My family and friends have all noticed a difference complimenting my glow. I coul... See more


3.0

Average

TrustScore 3 out of 5

295 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(295)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Korean Silk Collagen Ampoule

After using it for the first time yesterday, I am delighted with the outcome. My skin feels rejuvenated, refined, and displays a visible glow. I highly recommend this product

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Deep collagen ampoule

After using the deep collagen ampoule, my face is fresh, bright and smooth. I highly recommend to use this wonderful product.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using this product now for…

I have been using this product now for nearly two weeks and already can see an amazing difference in smoothing out the lines around my mouth and have had a lot of comments about my glowing skin.
Definately recommend this

September 5, 2026
Unprompted review
Rated 4 out of 5 stars

Feels good

Feels good, have only used a week. Took a while to get, but not oily and it has me now in a routine for my facial therapy so grateful for that. I have to use more than 2 drops more like 5 drops, I am 72 and just now starting a facial care routine.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing product

What an amazing product. In just 6 weeks my skin looks visibly smoother and my dark circles around my eyes have faded. My family and friends have all noticed a difference complimenting my glow. I couldn’t be more pleased with the result.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Love it

I’ve been using for a month & have noticed my skin feels tighter when serum is applied. I haven’t yet noticed a decrease in lines however I
Have received several compliments on how my skin is glowing.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

This went straight into the bin

This went straight into the bin. The packaging looked cheap, there was no company name, address or contact details, manufacturing location or website referenced on the external or bottle packaging. I couldn't even get into the bottle with the included cheap plastic syringe. I don't trust that the ingredients are genuine. Tracking did not say where the package originated from.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered two ampoules and one arrived crushed. I sent a picture with my situation and they said they would replace it. They never replaced it and every time I email them asking about the status and where my product isthey ignore me and don't respond. Very frustrating and unfortunate.

July 29, 2026
Unprompted review

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