FLOW DOWN® Reviews 

519
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This magnetic plate holder is one of the strongest I’ve ever used. The magnetic grip is ridiculously firm, the plate stays rock-solid even on rough roads and at higher speeds. What really impresses me... See more

Rated 5 out of 5 stars

Fantastic product and easy to navigate around the website shipping to Australia is very was glad to get the aluminum version of the paddle extensions for my i30N they look awesome 5 star ⭐️ guys thank... See more

Rated 5 out of 5 stars

Hyundai i30n drive mode buttons forged carbon. Pricey but look great when fitted. Quick delivery to uk from Germany. Good customer service

Company replied

Rated 5 out of 5 stars

I would recommend this shop because of nice approach towards me as customer, they have good prices and only disadvantage is that there is no Engish language on their german site.

Company replied

Company details

  1. Tuning Automobile
  2. Auto Body Parts Supplier
  3. Auto Parts Manufacturer
  4. Auto Tune Up Service
  5. License Plate Frames Supplier
  6. Tune Up Supplier

Written by the company

FLOW DOWN ist ein seit dem Jahr 2020 bestehendes Unternehmen im Bereich Fahrzeugumbauten, spezialisiert auf die Bereitstellung von hochwertigen Interior-, Exterior- und Performance-Parts für eine breite Palette von Fahrzeugen verschiedener Hersteller. Mit einer Leidenschaft für Detailarbeit und Qualität bietet FLOW DOWN maßgeschneiderte Lösungen. In unserer 650 m² großen Einrichtung bieten wir sowohl einen modernen Showroom als auch eine voll ausgestattete Montagewerkstatt. Hier garantieren wir nicht nur eine fachgerechte Installation, sondern auch eine persönliche Beratung und Betreuung durch unser erfahrenes Team. Wir sind der ideale Partner für individuelle Fahrzeugumbauten, die höchsten Ansprüchen gerecht werden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

519 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(519)

388 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item delivered in a timely manner

Item delivered in a timely manner, item as ordered.

All good

May 26, 2026
FLOW DOWN® logo

Reply from FLOW DOWN®

Thank you for your feedback!

Great to hear that your FLOW DOWN® flap control for the Hyundai i30N arrived on time and that everything was as ordered.

We appreciate your trust and hope you enjoy the new setup.

Best regards,
Lena from FLOW DOWN®

Rated 5 out of 5 stars

Brza dostava

Brza dostava, jako kvalitetan proizvod, jednostavnost narucivanja, sve pohvale, za preporučit

April 27, 2026
Unprompted review
FLOW DOWN® logo

Reply from FLOW DOWN®

Hvala ti na povratnoj informaciji!

Drago nam je čuti da je dostava bila brza, naručivanje jednostavno i da si zadovoljan kvalitetom proizvoda iz FLOW DOWN®.

Puno nam znači preporuka i tvoje povjerenje.

Lijep pozdrav,
Lena iz FLOW DOWN®

Rated 1 out of 5 stars

Sent the wrong items twice, been waiting nearly 4 months

After having the wrong size exhaust tips sent in my first order (in Jan) I was asked to pay for the shipping of the incorrect size tips back (as they would not send me out the product or a shipping label without sending them back) and had to wait weeks before they would refund me and send the “correct” tips out. (Mind you they ignored me for around a week and then when I wrote a bad trustpilot review they started responding)

Once receiving the second package, only one of two tips fit my car (one was the correct inner diameter and other was too small). I have been in contact with support and have been told to cut into my own exhaust tips and shrink them so that I can fit the incorrect part. They also claim to know nothing about the exhaust size differences between EU and AUS (Due to EU having OPF) but when the first package was sent, both exhaust tip inner diameters were the same size and fit over both exhaust pipes But apparently didn’t check or forgot the difference when they sent the second package back?

I’m tired of being left on delivered for days to weeks at a time, just for them to come back with another question they already know the answer to.
I’ve paid nearly $600 AUD for these and cannot even get the correct parts sent out to me and it has been nearly 4 months dealing with this.
I just want my correct exhaust tips to be delivered as my car is currently running one singular exhaust tip.
This customer service has been appalling.

Please rectify this.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional Service and Poor Communication

I am very disappointed with my experience. I placed my order on March 12th and received absolutely no updates about its status. Only after contacting customer support myself did I find out that part of my order is out of stock and I now have to wait an additional two weeks.

This kind of lack of communication is unacceptable. Customers should be informed about delays proactively, not forced to chase basic information about their own orders.

I genuinely thought this was a professional company that takes its business seriously, but unfortunately my experience has been the complete opposite.

This is extremely disappointing. Proper companies inform their customers about delays in advance instead of leaving them in the dark.

I paid for this order expecting a smooth and professional service, but instead I’m dealing with poor communication and unnecessary delays.

The whole situation feels unprofessional and poorly managed. I expected much better service and transparency.

I would not recommend ordering from this store if you expect reliable delivery times or proper customer support.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best magnetic holder

This magnetic plate holder is one of the strongest I’ve ever used. The magnetic grip is ridiculously firm, the plate stays rock-solid even on rough roads and at higher speeds. What really impresses me is how simple it is to use: setup took minutes, and everything aligned perfectly without needing special tools. Overall, it’s a high quality product that combines strength and ease of use in a way few others do. Highly recommended.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Hyundai i30n drive mode buttons forged…

Hyundai i30n drive mode buttons forged carbon. Pricey but look great when fitted. Quick delivery to uk from Germany. Good customer service

August 26, 2025
FLOW DOWN® logo

Reply from FLOW DOWN®

Thank you for your feedback! We’re glad you like the FLOW DOWN® Forged Carbon Drive Mode Buttons for the Hyundai i30N and that shipping to the UK was quick and smooth. Great to hear you’re also happy with our customer service – we’re looking forward to your next order.
Best regards, Lena from FLOW DOWN®

Rated 5 out of 5 stars

Everything is ok

Everything is ok! pretty good stuff thank you so much! And sorry, i dont understand german🙏🏽 but everything is alright! very fast sending the package and the product is very clear! Thank you.

July 3, 2025
Rated 5 out of 5 stars

Good

Good, I havent install the item, but it looks promising.

June 2, 2025
Rated 5 out of 5 stars

Satisfied

I would recommend this shop because of nice approach towards me as customer, they have good prices and only disadvantage is that there is no Engish language on their german site.

May 2, 2025
FLOW DOWN® logo

Reply from FLOW DOWN®

Thank you for your positive feedback!
We’ve taken your input to heart – starting next week, our store will include a new option to switch to English.
We’ve been working on this for a while and are excited to finally roll it out!
Thanks again for your support!

Rated 1 out of 5 stars

Bad i30n magnetic plate holder

Received bad plate holders, contacted the support and heard nothing back

April 25, 2025
FLOW DOWN® logo

Reply from FLOW DOWN®

Thanks for your message and sorry for the trouble!

We’ve already issued a full refund for the plate holders – please check your account. If there’s still anything unclear or missing, feel free to contact our support again. We’re here to help!

Rated 5 out of 5 stars

Very happy quick delivery

Very happy quick delivery

April 24, 2025
FLOW DOWN® logo

Reply from FLOW DOWN®

Thank you for your feedback!
Great to hear that your order arrived quickly – especially with shipping to the UK.
Have fun with your Pipercross air filter!

Rated 2 out of 5 stars

Didnt fit corectly it needed to be…

Didnt fit corectly it needed to be modified

March 18, 2025
FLOW DOWN® logo

Reply from FLOW DOWN®

Danke für dein Feedback!

Hast du dich bereits bei unserem Support gemeldet?
Das Flexrohr ist eigentlich ein fertiges Bauteil und sollte ohne Anpassungen passen. Könntest du uns bitte genauer erklären, was genau angepasst werden musste? Dann können wir das prüfen und ggf. verbessern.

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