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fields-data-recovery.com Reviews 

1,348
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and customer service for their helpfulness, professionalism, and excellent communication, providing timely updates. Many people are delighted with the successful data recovery, noting the company's ability to retrieve critical and priceless data quickly and efficiently. However, some customers also noted that the service can be very expensive, with costs often exceeding initial expectations. A few other people reported issues with pushy sales tactics, and some experienced their drives being returned in worse condition or without data recovered despite the high fees.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers expressing high satisfaction,... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the cost to be high and unexpected,... See more

Product

Users describe ambiguous interactions with product, particularly regarding hard drive recovery and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, highlighting frequent and clear communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate your having got it done. The one thing that could have been better was that it was shipped to a wrong address. The FedEx driver called me from an address about 7 miles away. It may have... See more

Company replied

Rated 4 out of 5 stars

I'm very happy I was able to recover the data i had lost. Especially from an M.2 based drive! I was thinking that database was lost forever, but they brought it back!... even if that meant putting it... See more

Company replied

Rated 3 out of 5 stars

I would have given them a 4 or 5 star review if the price hadn't been excessive. I felt I was kind of pressured into having my data recovered. They did however recover all my data successfully and I... See more

Company replied

Rated 5 out of 5 stars

I really appreciate Fields Data Recovery's responsiveness and will recommend them to my friends and co-workers. They were able to retrieve the lion's share of my data and saved me a ton of time --well... See more

Company replied


Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

Fields Data Recovery are specialists in recovering data from hard drives, SSDs, RAID arrays, NAS devices and other digital storage. We have been operating for over 15 years, helping both individuals and businesses across the U.S., Canada, and Europe. Every case starts with a free evaluation and free secure shipping. Q: How long has Fields Data Recovery been in business? A: We have been recovering data for more than 15 years and have successfully completed thousands of cases. Q: Do you charge for the initial evaluation? A: No, we provide a completely free evaluation along with free secure shipping of your device. Q: Can you handle urgent business recoveries? A: Yes, we regularly deal with critical cases and can prioritize urgent recoveries with realistic turnaround times. Q: What types of devices can you recover data from? A: We can recover from hard drives, SSDs, flash drives, RAID servers and NAS systems. Q: What makes Fields Data Recovery different? A: Our engineers are trained in-house, work in cleanroom environments and use forensic-grade techniques developed over years of experience.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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3.8

All reviews

(1,348)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Very responsive

I really appreciate Fields Data Recovery's responsiveness and will recommend them to my friends and co-workers. They were able to retrieve the lion's share of my data and saved me a ton of time --well worth the cost. They communicated frequently during the process which let me know they valued me as a customer and understood the importance of the task at hand.

July 17, 2026
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Reply from fields-data-recovery.com

Thank you so much for this wonderful review! We're thrilled we were able to recover the majority of your data and that our frequent communication throughout the process made you feel valued. We truly appreciate you taking the time to share your experience. Best regards, Fields Data Recovery.

Rated 1 out of 5 stars

Great salesman. Zero files recovered. Out $1300+!

See other reviews. They claim on the phone, they are almost 100% certain they can recover your data from your drive. They tout their expertise in handling NAND chip failures. All verbal, so there's no physical proof if you try to make a claim afterwards. I sent in a USB drive - they told me they could do it, it would take 2-3 weeks. Over 2 months later, after "advanced engineering attempts," I was out over $1300 and nothing to show for it. I pressed for a report or something, and they sent a vague work order report. So again, virtually nothing. Do not believe their confidence. They are simply used car salesman playing a different game. Oh, and notice how after a few really bad reviews post, there's several glowing, awesome reviews. Since TrustPilot doesn't verify it, take it as a grain of salt. Beware!!

July 1, 2026
Unprompted review
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Reply from fields-data-recovery.com

Hello HKM, thank you for taking the time to share your feedback, and we're sorry to hear about your frustrating experience. We take concerns like this seriously, and a member of our team will be reaching out to you directly to discuss the details of your case further. Best regards, Fields Data Recovery.

Rated 1 out of 5 stars

I sent in my hard drive for diagnosis and asked for it back, now that I can pay for recovery from a different company I find out that fields made my drive worse.

I sent in my hard drive for diagnosis, when I was given the price quote I asked to get my drive back as it'd be awhile before I could afford it. Now that I can finally afford it I brought it to a different company and come to find out that fields mangled my drive, what was a near garentee of full recovery was turned into a miracle that the drive still even responds and I'll be lucky to get 30% of my data off of it. Unless you are able to pay these people right away to recover your drive dont send it to them, your drive will be way worse off then it was before by time you get it back.

December 10, 2025
Unprompted review
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Reply from fields-data-recovery.com

Thank you for taking the time to leave your feedback, Del. We are sorry to hear your experience fell short of your expectations. A member of our customer service team will be in touch with you directly to discuss your concerns.

Rated 1 out of 5 stars

Total scam

There is a pattern if you read the reviews. They claim, on phone, they are almost 100% certain they can recover your data from the hard drive. They tell you this on the phone so there's no physical proof if you try to make a claim afterwards. I sent in a hard drive like many others - they told me they could do it, it would take 2-3 weeks. In the end, I had to keep chasing them, sometimes getting no response. Took over 2 months for them to finally tell me they were not going to be able to retrieve data and that no refund would be given. I was left with a $2k+ bill for nothing. My opinion is this service is mostly a scam and I would advise anyone else to not go with this company.

June 22, 2026
Unprompted review
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Reply from fields-data-recovery.com

Thank you for taking the time to leave your feedback, Aman. We are sorry to hear your experience did not meet your expectations. A member of our customer service team will be in touch with you directly to discuss your concerns.

Rated 2 out of 5 stars

Don't look at there ads they list price…

Don't look at there ads they list price in the hundards you will end up paying thousands and you will not get back your old drive. After paying you then get there is no guarantee that any data will be retrieved

June 23, 2026
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Reply from fields-data-recovery.com

Thank you for taking the time to leave your feedback. We are sorry to hear your experience fell short of your expectations. A member of our customer service team will be reaching out to you directly to discuss this further.

Rated 5 out of 5 stars

Rescued Data

The small company I represent was a little shocked at the initial quote... as was I

The price was cut in half during a conversation with the rep - and that was both surprising and acceptable.

The recovery was nearly complete, with one main folder un-recovered.

Aside from that 1 main folder it looks like everything is there!

Justin was helpful and professional in our dealings.

Thank you!

May 20, 2026
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Reply from fields-data-recovery.com

Thank you so much for your kind words, Jim. We're really pleased to hear that Justin was helpful and professional throughout the process, and that the recovery was largely successful. We understand how important it is to retrieve as much data as possible, and we're glad we could assist. Thank you for taking the time to share your experience.

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. MASSIVELY OVERPRICED. PRESSURE FOR PAYMENT. MORE THAN DOUBLE THE PRICE QUOTED. ALSO SENT BACK TO A WRONG ADDRESS THAT HAS NOTHING TO DO WITH ME....... HARD DRIVE STILL MISSING .....AVOID AT ALL COSTS . WOULD BE ZERO STARS BUT I HAVE TO PUT ONE ......AVOID.

June 17, 2026
Unprompted review
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Reply from fields-data-recovery.com

Thank you for taking the time to leave a review, Sam. We are very sorry to hear about your experience. A member of our team will be in touch with you to discuss your concerns.

Rated 5 out of 5 stars

They saved my life's work

Fields Data Recovery saved my life's work. This is no exaggeration. I cannot fully emphasize how grateful I am to the work that was done.

In short, all of my photography from travels around the world, 7 years of work, was on an external hard drive. Back in 2021, it stopped working. I had first contacted a different recovery service, but the price was so high, I couldn't afford it. By now, June of 2026, I was afraid it had been too long since the initial issue and my work was totally lost.

Then I contacted Fields Data Recovery. They sent me a free shipping label to get the hard drive to them and promised only to charge me if they could actually do anything with it. They dug in, found my hard drive badly degraded in various ways, and proceeded to essentially dissect my hard drive and rebuild it.

They gave me multiple chances to be informed of what was going to be done, and to choose whether I wanted to keep going or not. At no point did I feel pressured. They did not talk to me like a mechanic might, throwing confusing terms at me and overwhelming me. It was all clear, concise, and sensible.

This review is longer than I meant it to be, but I wanted to fully explain how amazing this place is, and what a terrific job they did. I HIGHLY RECOMMEND Fields Data Recovery to everyone!!!

June 10, 2026
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Reply from fields-data-recovery.com

Thank you so much for your wonderful review, Michael. We are truly delighted to hear that we were able to recover your photography and that you felt well informed and supported throughout the process. Stories like yours are a reminder of why this work matters so much to us. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great Service

1. No charge if data is not recovered.
2. More affordable than some competitors.
3. Options were made clear over the phone once it looked like the recovery would be successful.

May 6, 2026
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Reply from fields-data-recovery.com

Thank you for the kind review, Derrick. We are really pleased to hear that your options were explained clearly once the recovery was looking positive, and that the process worked well for you. It was a pleasure working with you.

Rated 4 out of 5 stars

4 Stars

Great response. A little pricey, but nice job.

May 14, 2026
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Reply from fields-data-recovery.com

Thank you for taking the time to leave a review! We are really pleased to hear that you were happy with the service and that we were able to get a great result for you. We appreciate your kind words and wish you all the best!

Rated 5 out of 5 stars
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Reply from fields-data-recovery.com

Thank you for your review! We are delighted to hear that we were able to restore your material successfully. We wish you all the best!

Rated 5 out of 5 stars

Excellent service

I had a Western Digital MyBook external hard drive fail.
A local computer repair shop took a look and suggested I go to a forensic data recovery company. I did this, and after a month, they told me there was nothing that could be done, the data was lost and that was that.
I was absolutely gutted as I had lost 6 years' worth of creative work. But I thought it was worth getting a third opinion.

It was actually Grok that recommended Fields data recovery.

I spoke to a helpful chap, they sent DHL to collect the disk free of charge that same day, and called me after a few days to tell me what they had done and that there was a good chance they could recover the data. I also received email updates to say when the disk was received etc.

Now it wasn't cheap, but you have to weigh up how important the data is, and my creative work isn't easily replaceable. And also, specialist services aren't always cheap. These guys were able to do what two other companies had failed to do. Sometimes you have to pay out for a quality service. So prepare yourself for some potential expense. It may sting a little but how relieved and happy would you be to get your data back?

I'm so glad I didn't accept the second companies' conclusion. Fields Data recovery have been excellent from start to finish. The sense of relief and gratitude is well worth the money to get my work back.
Thank you guys. Highly recommended.

May 19, 2026
Unprompted review
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Reply from fields-data-recovery.com

Thank you so much for this wonderful and detailed review, Dan! It means a great deal to us to know that we were able to recover your creative work after other companies were unable to help. We completely understand how important and irreplaceable that kind of data is and we are so glad we could deliver a positive outcome for you. We will pass your kind words on to the team. Thank you for the recommendation and we wish you all the best!

Rated 5 out of 5 stars

Excellent service!

Responsive and expertise of the technical staff. I highly recommend them for recovering data from damaged hard drives!

May 20, 2026
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Reply from fields-data-recovery.com

Thank you so much for your kind review, Earl! We are really pleased to hear that you found our team responsive and that our technical expertise made a difference. Your recommendation is very much appreciated. We wish you all the best!

Rated 5 out of 5 stars

I'm very satisfied with the quality of…

I'm very satisfied with the quality of service from your company. From the 1st call, till the receipt of my hard drive, your people were very helpful and knowledgeable.

All my data was recovered, years of work I could never replace and completed in a timely manner. Thank you very much for your help.

Robin Nicholson

May 20, 2026
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Reply from fields-data-recovery.com

Thank you so much for your wonderful review, Robin! We are really glad to hear that our team were helpful and knowledgeable from your very first call, and that we were able to recover all of your data. We know how much years of work means, so it is great to know it is safely back with you. We wish you all the best!

Rated 1 out of 5 stars

Terrible work

I think the data recovery companies work together to generate income knowing that the hard drive had been reviewed by other recovery teams to no avail. Fields knew that we had already been told that the data could not be recovered, but we were told for $ 2600.00 they could recover the data...Not true and they kept the $$$.What a RIPOFF...

May 15, 2026
Unprompted review
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Reply from fields-data-recovery.com

Thank you for taking the time to leave a review, Al. We are truly sorry to hear that you did not get the outcome you were hoping for and we understand how upsetting this must have been. One of our customer service team will reach out to you directly to discuss your case further.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, and most of all, they recovered my files.

May 14, 2026
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Reply from fields-data-recovery.com

Thank you so much for your kind review! We are really glad to hear that communication was a highlight of your experience and that we were able to successfully recover your files. That is what it is all about. We appreciate your continued trust in us and wish you all the best!

Rated 1 out of 5 stars

Scammers

They did not recover my iphoto album as requested and charged me $4000 for it. I would absolutely under no circumstances use this company again nor recommend it to anybody.

May 15, 2026
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Reply from fields-data-recovery.com

Thank you for taking the time to leave a review, Bronwyn. We are truly sorry to hear that your experience did not meet your expectations and we understand how frustrating this must have been. One of our customer service team will reach out to you directly to discuss your case further.

Rated 5 out of 5 stars

Excellent work

Files pulled off my drive well and quickly. Recommend for those who need their files fast!

May 15, 2026
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Reply from fields-data-recovery.com

Thank you so much for the great review, Mark! We are really pleased to hear that your files were recovered quickly and that you were happy with the service. We appreciate the recommendation and wish you all the best!

Rated 1 out of 5 stars

I had such a bad experience

I had such a bad experience. For those tho long about using fields-data-recovery, you should understand they will sell you that they know what the problem is and need to get the parts. But then they won’t be able to get your data….yet they JUST told you they know what the problem is and they just need the money to order the parts. Unreal. So my issue was that I sent in 4 drives. I talked to someone who was super nice and told me how they work and where to mail the drives, etc. Then someone will call you back to tell you what they need to extract the data. In my case they called and said “good news!… we know what the problem is, we just need to order the “read heads” for all 4 drives….oh yeah and we need $4800 for that. “. That’s ALL they said….i don’t know how this works….so my impression is that $4800 stands in between me and my data. I paid the money, and in like another several days a DIFFERENT person called to say “hey we were able to get data for 2 out of 4 drives…thanks for the money!!!”
I was sick….are you serious?
So someone called and said that one drive had bitlocker….and they couldn’t get to the data…so then how did you know the read head was busted? Or why not warn me first that one of my drives was bitlockered? Like these drives are years old and we don’t remember where they came from THATS WHY WE USED YOUR SERVICE…..we thought you would be honest…we thought you would care about customers. What you showed me was that you care about money. The other drive they just said…”we still heard the clicking noise even after replacing the head…so no data from that one…”
What!??! That’s it? I thought you KNEW what the problem was!
Warning: you will be sold solutions that won’t work. Buyer beware.
Update: 5/20/26 - I have not been contacted yet by anyone at the company. My email is the same: michmor2k@hotmail

May 12, 2026
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Reply from fields-data-recovery.com

Thank you for taking the time to share your experience, Michael. We are very sorry to hear that the outcome fell short of what you were hoping for and we fully understand how distressing this situation must have been. One of our customer service team will reach out to you directly to discuss your case in more detail.

Rated 4 out of 5 stars

It ended up costing a LOT more than…

It ended up costing a LOT more than expected, since I was first told it would cost no less than $199 and turned out to cost $2400. If I would have had an idea it could cost that much I might have tried getting it fixed here in town. But I did get all my info!

May 13, 2026
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Reply from fields-data-recovery.com

Thank you for leaving a review, Todd. We are glad to hear that you were able to get all of your information back and we appreciate you sharing your experience with us. We wish you all the best!

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