Sending photos of the goods during packing - glad to see this. I see Fandom Tokyo as trustworthy and having a good range of products. They're quick to fill & send the order out and they're upfront a... See more
Company replied
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Review summary
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Reviews shaping this summary
Very quick updates and delivery time was very accurate. I even got my order before the estimated delivery date. My order was also gift wrapped in bubble wrap and packaged beautifully. I’m extremely ha... See more
Company replied
The team at FandomTokyo is amazing! I have ordered several times from them and they have exceeded expectations every time! Product is always carefully and well packed. I have never had an issue with... See more
Company replied
I've ordered about three times now, and every single time it has been a swift, fantastic and well priced experience, really massive props for the postage costs, ordered 4 boxes of Mega Dream EX, paid... See more
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Company details
Written by the company
Discover Authentic Japanese Hobby Goods at Fandom Tokyo! At Fandom Tokyo, we bring you the very best of Japanese hobby culture — from rare Japanese Pokémon and One Piece cards to must-have figures and collectibles. We pride ourselves on fast shipping, secure packaging, and friendly service. Our collection is constantly growing, so there’s always something new to explore. Join our community of collectors and fans worldwide — your next favorite find is just a click away!
Contact info
1-2,Sakuragaoka-cho,Shibuya-ku, 1500031, Tokyo, Japan
- customer@fandom.tokyo
- fandom.tokyo
4.5
Excellent
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a boosterbox I’m from Belgium
Bought a boosterbox I’m from Belgium, when the package arrived I had to pay a 55€ import fee on a 109€ command and I even paid them 10€ shipping cost. The 55€ contained 3€ douane fee which they stated ln their site (tokyo fandom) however the price on tokyofandom does not containe tax so I had to pay 21% sales tax + 21,50 extra douane fee on my command.
August 27, 2026
Unprompted review
Fine!
Was sceptical about the legitimacy, but ordered anyway. Was a good experience. Wanted a few more updates about the whereabouts, but other than that the packaged arrived and it was packed excellent.
July 27, 2026
Reply from FandomTokyo
Thank you very much, Sam, for giving us a chance despite your initial concerns and for sharing your experience with us.
We are delighted to hear that your order arrived safely and that you were satisfied with the quality of our packaging.
Regarding your feedback about shipping updates, we always send the tracking number to the email address provided with the order once the package has been shipped. We kindly recommend using the tracking number to check the latest shipping status and location of your package during transit.
We sincerely appreciate your feedback and will continue working to improve our communication and provide a better shopping experience.
Thank you again for your trust and for choosing Fandom Tokyo. We truly appreciate your support and hope to serve you again in the future!
Fandom Tokyo
Fandom Tokyo really delivers on price
Fandom Tokyo really delivers on price, service and caring for their customers. I didn't know there were extra charges for packages over $1000 dollars and they split the package for me at no extra charge to avoid it! Top quality service!
July 27, 2026
Reply from FandomTokyo
Thank you so much for your wonderful review!
We are truly delighted to hear that you were satisfied with our prices, service, and customer care.
Your kind words mean a lot to our entire team and encourage us to continue providing the best possible service to our customers.
Thank you again for choosing Fandom Tokyo. We sincerely appreciate your support and look forward to serving you again in the future!
Best regards,
Fandom Tokyo.
Reply from FandomTokyo
Thank you for your kind review!
We are very happy to hear that you were satisfied with both our communication and the product. Your feedback means a lot to us and motivates our team to continue providing excellent service.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Fandom Tokyo.
Reply from FandomTokyo
Thank you so much for your wonderful review! We're truly grateful for your kind words and are thrilled to hear that you love Fandom Tokyo. Knowing that you'll continue shopping with us means a lot to our team. We look forward to serving you again and bringing you more great products. Thank you for choosing Fandom Tokyo!
Trustworthy and good range
Sending photos of the goods during packing - glad to see this.
I see Fandom Tokyo as trustworthy and having a good range of products. They're quick to fill & send the order out and they're upfront about shipping times so customers don't have any unrealistic expectations.
It also makes it more exciting when the product arrives earlier!
June 26, 2026
Reply from FandomTokyo
Thank you so much for your wonderful review!
We're delighted to hear that you found our packing photos helpful and that they made your shopping experience even more enjoyable. We believe that keeping our customers informed throughout the process is an important part of building trust.
It's also great to know that our product selection, fast order processing, and transparent shipping information met your expectations. We're especially happy that your package arrived earlier than expected—that's always a pleasant surprise!
Thank you again for your kind words and for choosing Fandom Tokyo. We truly appreciate your support and look forward to serving you again in the future.
Fandom Tokyo
The best
I buy a box every 2 weeks. Super fast. Super reliable. And I always get a bunch of sirs
June 26, 2026
Reply from FandomTokyo
Thank you so much for your amazing review and for your continued support!
We're truly grateful that you've chosen to shop with us every couple of weeks. It means a lot to our team to know that you can rely on our fast service and consistent shipping.
We're also thrilled to hear you've been having great luck with your pulls! We hope your future boxes bring you even more amazing cards.
Thank you again for being such a valued customer. We look forward to serving you again soon!
Fandom Tokyo
Reply from FandomTokyo
Thank you so much for your kind review!
We’re delighted to hear that you’re very happy with your order. Your support means a lot to us, and we truly appreciate you choosing Fandom Tokyo.
We look forward to serving you again soon!
Thank you.
Fandom Tokyo.
It was well packed and it came in…
It was well packed and it came in perfectly fine conditions.
June 24, 2026
Reply from FandomTokyo
Thank you very much for your wonderful review!
We're delighted to hear that your order arrived safely and in perfect condition. We always take great care in packing our products, so we're glad it met your expectations.
We truly appreciate your support and look forward to serving you again!
Best regards,
Fandom Tokyo
They are awesome!
May 25, 2026
Reply from FandomTokyo
Thank you so much for your wonderful review!
We're thrilled to hear that you're happy with your purchase. Your kind words mean a lot to us and motivate our team to continue providing the best products and service possible.
We truly appreciate your support and look forward to serving you again soon!
Thank you for choosing Fandom Tokyo!
Reliable and fast parcel submission
All the products till today were perfect packed. The price of the products and shipping are one of the best in the market.
May 25, 2026
Reply from FandomTokyo
Thank you very much for your wonderful review!
We are delighted to hear that you have been satisfied with both our packaging and shipping service. We take great care in preparing every order to ensure that products arrive safely and in excellent condition.
It is also great to know that you find our product prices and shipping rates competitive. We always strive to provide the best possible value and service to our customers.
Thank you for your continued support. We look forward to serving you again soon!
Reply from FandomTokyo
Thank you for your review!
We're very happy to hear that you were pleased with our fast shipping service. We always strive to process and dispatch orders as quickly as possible.
We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing Fandom Tokyo!
Everything was perfect
May 25, 2026
Reply from FandomTokyo
Thank you very much for your kind review, Patricia!
We are thrilled to hear that everything was perfect and that you had a great experience with us. Your satisfaction means a lot to our team and motivates us to continue providing the best possible products and service.
We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing Fandom Tokyo!
Reply from FandomTokyo
Thank you very much for your wonderful review!
We're delighted to hear that your experience was smooth and easy from ordering to delivery.
Providing a simple, reliable, and enjoyable shopping experience is always our goal, so your feedback means a lot to us.
Thank you for choosing Fandom Tokyo. We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Thank you very much for your wonderful review!
We're delighted to hear that your experience was smooth and easy from ordering to delivery.
Providing a simple, reliable, and enjoyable shopping experience is always our goal, so your feedback means a lot to us.
Thank you for choosing Fandom Tokyo. We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Fandom Tokyo
Reply from FandomTokyo
Thank you very much for your review!
We're delighted to hear that your order arrived quickly and that you were satisfied with the packaging.
We always do our best to ensure that every order is packed securely and shipped as quickly as possible.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Fandom Tokyo
Reply from FandomTokyo
Thank you very much for your kind review!
We are delighted to hear that your ordering experience was smooth and that you were satisfied with both the product and delivery.
We truly appreciate your support and look forward to serving you again in the future!
Definitely worth buying from these guys
I can't say more positive things about these guys. Cheapest products going around and they have stock and ship very quickly showing you the prices for the various delivery options and pushing you to the cheapest. I am Australia based and product will come within a week.
Customs and duties fees are on the buyer but even so you will be hard pressed to find cheaper stock. I also love the no shrink items which are even cheaper - Cause if you are ripping product you may as well get the no shrink and do it as cheap as possible. I have been buying from these guys for 6+months and have never had an issue in any way.
April 15, 2026
Unprompted review
Reply from FandomTokyo
Thank you so much for your kind review and continued support over the past 6+ months.
We are truly grateful for your trust in our store and very happy to hear that you are satisfied with our prices, shipping service, and product selection.
We always do our best to provide authentic products at competitive prices while offering the most affordable shipping options possible for our customers worldwide.
Your support and feedback mean a lot to us, and we sincerely appreciate you taking the time to share your experience.
We look forward to serving you again in the future. Thank you very much.
shipping was surprisingly fast…
shipping was surprisingly fast considering how far i love from shibuya and they were very kind when answering questions in emails.
April 24, 2026
Reply from FandomTokyo
Thank you very much for your kind review.
We are very happy to hear that your order arrived quickly and that you were satisfied with our customer support.
Our team always strives to provide fast shipping and careful assistance to customers around the world, so your feedback truly means a lot to us.
Thank you again for your support, and we look forward to serving you again in the future.
I made several orders and they were all…
I made several orders and they were all excellent and arrived on time.
April 27, 2026
Reply from FandomTokyo
Thank you very much for your continued support and kind review.
We are very happy to hear that all of your orders arrived safely and on time.
Providing reliable service and fast shipping to our customers is always our top priority.
We truly appreciate your trust in our store and look forward to serving you again in the future.
Thank you once again for your support.
Ordered the 100 bulk AR but there are…
Ordered the 100 bulk AR but there are too many duplicates. Was expecting maybe 10-20 duplicates but getting 32 duplicates is too much. Otherwise, good start for beginners starting their collection. Delivery time is pretty quick for the price paid.
April 27, 2026
Reply from FandomTokyo
Thank you very much for your honest review and valuable feedback.
We truly appreciate your comments and will use them as a reference to improve the contents of our bulk products in the future.
At the same time, we are very happy to hear that you felt the product was a good option for beginners starting their collection, and that you were satisfied with the delivery speed as well.
Thank you again for your support and valuable feedback.
We sincerely look forward to serving you again in the future.
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