Process was simple and straightforward. Very good and clear interface. Only thing not good is, that the application is already 'sent' with the payment, even if the attachment of a passport picture is... See more
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I must have missed the requirements of…
I must have missed the requirements of uploading images (which I did find strange) until after payment. Now I am stuck in limbo awaiting proper images from my travel-mates. Just a glitch, most likely user error, but possible a need for a different code-flow from personal info to photo uploads to payment.
Finding info
It was difficult to find where to put all the info in. I wound up paying twice.
Easy and fast.
Easy to go through
What a scam!
I tried to canceling the application within 10 minutes as service charge was something I didn't agree on. The site mentions: "Refunds can only be requested 24 hours after payment." and based on feedback / reviews after 24 hours they don't entertain cancelation. The site is charging $127 / person service fee for a visa that is free :) What a scam!!
Localization was quite well.
Instructions was real clear and I…
Instructions was real clear and I enjoyed filling IT my EAT APPROVAL APPLICATION. THANKS GUYS FOR IMPROVING EAT APPLICATION.
Easy to use and easy to find the…
Easy to use and easy to find the information
Unnecessary and extremely expensive bullshit
Evisalegal is bullshit and completely unnecessary to use. I was stupid enough to use it myself because I wasn’t paying enough attention.
I simply Googled “ETA visa England,” and Evisalegal came up. The website looked clean, professional, and official, so I filled in the information I was asked for and was then taken to the payment page. I paid more than £200 for two people because I didn’t actually know what it was supposed to cost.
However, when I was asked to fill in all the remaining information afterwards, such as passport numbers, photos, addresses, and so on, I became suspicious. I then discovered that the official website is gov.uk, where it costs only £40 for two people.
So DO NOT use Evisalegal. In my opinion, it is borderline fraudulent and completely pointless to pay them five times more than it costs on gov.uk. It is the same application, takes the same amount of time, and is just as easy to complete.
Reply from Evisalegal
Fraudulent company
Fraudulent company. DO NOT USE! A company that misleads customers.
That allows visa's that are free to cost $141. I tried cancelling immediately and it wouldn't allow for 24 hours, and now is refusing a full refund. Misrepresentation and lack of transparency the purchase in reliance on representations made on their website. In particular, the search result and associated webpage prominently stated (see image below) that travel authorisation for Australians travelling to Korea was "Mandatory from Australia." As an Australian citizen, this representation was materially misleading, as Australians are currently exempt from the Korean K-ETA requirement for the relevant period. This representation was a significant factor in my decision to purchase the service and is clear misrepresentation.
Reply from Evisalegal
Straight forward
Straight forward
But need several passes.... should say upfront what is needed
This is not the government website but is easily mistaken for it
This isn't the government website, it is a private firm that charges high fees for making an application for you. It isn't a scam exactly, they say they are a private firm in small print...although the country flag logo and "evisa" next to it makes it look like it is a portal for an electronic visa for a government. I got my visa and it does look legitimate, so I can't say I didn't get what I paid for. But the firm obviously exists because people think they have to pay more to get a visa and they just do not.
Reply from Evisalegal
Warning: Scam – Avoid This Company
Please be extremely cautious when dealing with this company.
I have been trying for the past four months to recover my money after the British Embassy informed me that no UK eVisa/ETA had been issued in my name, despite the company claiming that my application had been successfully completed. They have refused to provide a refund, even though I requested cancellation within minutes of placing the order and in accordance with their published refund policy.
Based on my experience and the many similar complaints from other customers, I strongly encourage anyone considering using this service to do thorough research before proceeding.
Reply from Evisalegal
evisalegal is a scam
Do not use evisalegal.com.
Visas to the UK ONLY COST $30. They are charging you over $100. I paid, and then their site kept rejecting my passports. So now this scam house has my passport information and I didn’t get a visa. They are a fraudulent company that is just trying to get your money and passport information. If they truly mean what they say in their reply they would work with Amex to reverse the charge since I was never able to receive my three Visas from Evisalegal. I took nothing from them and yet they are fighting Amex to reverse the charge. A legit company would not do that.
Reply from Evisalegal
It is OK
It is OK, but I'm not exactly sure how to proceed with uploading the passport file and headshot.
Your help desk is amazing
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