Everyroom Reviews 

136
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally punctual, polite, and respectful when bringing furniture into homes. Buyers truly appreciate the smooth ordering process and the ability to fully customize dimensions and fabric colors to match their specific living spaces. However, some customers also noted frustrating issues with product quality and construction defects. A few people experienced damaged deliveries, uneven wood finishes, and cushions that lost support or lacked proper firmness shortly after arrival. Others mentioned difficulties resolving these concerns or obtaining proper refunds for custom purchases.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting smooth, fast experiences and punctual teams.... See more

Product

Reviewers highlight positive aspects of product, noting that the sofas look amazing and feature solid,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently polite,... See more

Service

Clients share positive opinions on service, highlighting efficient delivery and professional white glove... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the beautiful fabric, solid build,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and options to get exactly what we were looking for. Delivered efficiently to us and set up everything before leaving.

Rated 5 out of 5 stars

The best part of this entire experience was the actual delivery of the couch. Ayush and Rahul were so meticulous, attentionate and smart. There were 2 issues with the couch and they creatively fixed t... See more

Rated 5 out of 5 stars

4 hour window given 3 days before, text the morning of 90 minutes before arrival with a 30 minute window. They arrived on time, placed it exactly where I asked, unwrapped, assembled and took all garba... See more

Rated 5 out of 5 stars

I ordered the Titan couch and it’s great quality. The delivery service was great too. Overall, I’ll say I had a great experience shopping with Everyroom. Highly recommended!


Company details

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4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.6

All reviews

(136)

135 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from this company extremely bad customer service

I ordered a sectional from everyroom, after the delivery I noticed that The back cushions are unstable, do not fit properly, and appear incorrectly sized. Part of my order was also missing.

Everyroom acknowledged that the cushion behavior I reported is not normal and offered Velcro, which they confirmed was not part of the original design. Despite my videos, complaints, and incomplete delivery, they refused my request for a refund because the sofa is custom.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great product & service!

The couch is perfect! Our ordering was easy and fun; being able to look at the blueprint for approvals and ensuring everything was correctly measuring. Then our delivery was incredibly smooth, fast, and the team was really communicative.

August 27, 2026
Unprompted review
Rated 2 out of 5 stars

Pass on this company.

Got the titan sectional with custom dimensions. Paid extra for the sofa bed upgrade with the wood tables.
When I approved the blueprint they told me I didn't have to place the table in the middle as pictured so I approved it. Couch was delayed many times. When it finally arrived, the wood tables were missing and I was told I had to contact the company. The delivery man had to get a drill to attach the two pieces because the placement was incorrect. Needless to say, the end piece doesn't connect properly with the rest of the couch. They now need to send me hardware with these wood pieces I paid for so that I can attach them myself. 2.5 months along and I'm still waiting for those pieces. The couch is uneven because of differing attachments and the sofa pullout isn't a bed as advertised. It's way too small for any adult to use.
Save yourself the aggravation and order from somewhere else.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

4 hour window given 3 days before, text the morning of 90 minutes before arrival with a 30 minute window. They arrived on time, placed it exactly where I asked, unwrapped, assembled and took all garbage away like they were never here. Best furniture delivery I’ve ever had!! Thank you

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

A smooth and stress free experience

My wife and I are in our 70s, and honestly, we were little worried about the whole furniture buying process, but it turned out to be much easier and more pleasant than we expected.

The showroom staff gave us plenty of time and never pressured us to make a decision. The delivery arrived on time, and two young men who delivered the sofa were polite, patient and friendly. Recommend to anyone our age who finds this stuff stressful.

July 26, 2026
Unprompted review

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