I ordered a physical card to be delivered and I have only received the greetings card and not the physical card. I have emailed customer service and they just said I should receive it in 6-7 days and... See more
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EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.
Rosental 6, 80331 , Munich, Germany
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WOW super quick response to my issue and it was resolved in under a hour!! Well done Taylor👏👏
After a problem reading the code off a voucher gifted to me, the customer service team (Taylor specifically) resolved very quickly with a replacement code after a couple of reasonable bits of info were provided by me.
No Sainsbury gift card to redeem. It did show in the website but cannot redeem actually. Tried to contact CS but just said that you can redeem other company gift card....
I would like to commend Taylor for the exemplary service provided. Upon encountering an issue with an illegible voucher code and lacking the original receipt as it was a gift, I contacted customer support for assistance. Taylor promptly addressed the matter and issued a replacement code within ten minutes of my request. I appreciate Taylor's efficient and professional resolution to this issue.
Reply from EVERYWISH UK
Really happy with the customer service. They were friendly, helpful and sorted everything out for me. Special thanks to Taylor for being so patient and helpful throughout. Really appreciate it. Great service! 😊
Reply from EVERYWISH UK
My voucher code was inadvertently scratched off during the reveal process. I contacted customer services, explained the situation, sent a photo of the illegible code. An advisor (Taylor) contacted me back the same day acknowledging my query and furnished me with a replacement code to enable me to redeem my voucher.
I was extremely grateful and relieved and look forward to purchasing a gift from one of the many brand partners.
Reply from EVERYWISH UK
I had an issue with a gift card but I emailed in and the issue was resolved very quickly by Taylor who was very kind and very professional, I can’t thank them enough for their help!
Reply from EVERYWISH UK
Terrible code not working for days call up no answer given they fills me with hope of getting my voucher not fair !
Taylor resolved unreadable code issue within a few hours.
Reply from EVERYWISH UK
Today is Thursday and have contacted them daily about this. Customer service told me today they have no timeline for a manager to look at this and told me to just file an online complaint."
UPDATE THURSDAY NIGHT: As requested by your response, I have emailed you the full details, including screenshots of my bank payment and the card codes. This is for an urgent gift needed this Saturday, 7th Nov. I expect a manual override and a working £80 code in my inbox tomorrow morning."
Had to give 1 star as wont let me leave review otherwise. Have purchased everywish vouchers and tried to change £80 for sports direct which also involved me topping up with my own bank money and the links dont work, tried to phone and was told wait 24hrs. I did the purchase sunday lunch, its now Tues afternoon and still doesnt work, tried phoning several times today and phone gets cut off every time before anyone answers! I need these exchanging like yesterday!!
TODAY IS WEDNESDAY AND I RANG THEM AGAIN, GOT PUT THROUGH TO SOMEONE AMERICAN OR CANADIAN WHO TOLD ME TO JUST EMAIL AND THEY CANNOT DO ANYTHING ONCE I HAD RECEIVED THE FIRST EMAIL FROM THEM, APPARENTLY I AM NOT LEGALLY ENTITLED TO A REFUND EITHER, SAID ISSUE WAS WITH SPORTS DIRECT AND NO ONE ELSE. ALSO TOLD ME SEVERAL OTHERS HAVING SAME ISSUE. I SAID BEEN WAITING SINCE SUNDAY AND WAS TOLD NOTHING NO ONE CAN DO. WAS VERY RUDE AND WHEN I ASKED TO SPEAK TO MANAGER AND ALSO ASKED FOR HIS NAME HE HUNG UP ON ME!!! RESPONSE FROM TRUSTPILOT IS TO EMAIL THEM BUT HAVE EMAILED SEVERAL TIMES AND NOT GETTING ANY RESPONSE! THEY ARE JUST SENDING YOU ROUND HOUSES!
ATTN: TAYLOR. I see you are resolving other customers' glitch issues within an hour, yet my urgent email with full bank proof and card codes for an £80 Sports Direct voucher needed for this Saturday (7th Nov) is being ignored. My email is in your inbox under the subject line: 'URGENT: Action Required by Friday 6th Nov'. Please look up my ticket and manually send the working codes. I will happily update this review once you do."
Reply from EVERYWISH UK
Worse company ever to deal with there customer service is Nil ive had problem with gift card given to me I had to top it up as wouldn't just accept 20 so had to add 30 so they have 50 of mine when send voucher through you just can't download it keeps saying error when they mess you back from your review they just say get in touch we will sort it just lies just keep getting emails saying there a delay what a load of rubbish so don't purchase these vouchers your wasting your money
Reply from EVERYWISH UK
Reply from EVERYWISH UK
Great selection of gift cards but redemption process can be very inconsistent and unreliable. The redemption page doesn’t work on certain times of the day.
Reply from EVERYWISH UK
Reply from EVERYWISH UK
When my code on my gift card was damaged, Taylor was able to provide me with a replacement code so that I was able to use my voucher. Much appreciated, thank you Taylor!
Reply from EVERYWISH UK
My voucher had been lost/mislaid and the gentleman I spoke to managed to be able to tell me that it had not been used and issued me with an online code that I could use.
Reply from EVERYWISH UK
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