EVERYWISH UK Reviews 

3,977
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,026 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the prompt assistance provided when gift card codes become accidentally damaged or hard to read. Many people find that support representatives quickly supply working replacement codes once clear proof of purchase is shared. Some reviewers were not happy with recurring technical errors encountered while trying to redeem digital vouchers on the website. Customers frequently mention experiencing frustrating communication delays and receiving no replies to their emails when asking for help. Others also noted that protective scratch panels frequently damage the underlying text, rendering the gift cards completely unusable.

What people talk about most

Product

Clients share negative opinions on product, reporting significant frustration with damaged codes peeling off,... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers highlight prompt assistance... See more

Response time

Customers had ambiguous experiences with response time regarding their issues. While some reviewers praised... See more

Customer communications

Customers consistently note negative experiences with customer communications, reporting that phone calls and... See more

Website

Reviewers highlight negative aspects of website functionality, expressing deep frustration as multiple... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a physical card to be delivered and I have only received the greetings card and not the physical card. I have emailed customer service and they just said I should receive it in 6-7 days and... See more

Company replied

Rated 4 out of 5 stars

Fine I split mine 3 ways and 2 were fine but the other seems to be something that stopped existing 2 years ago. So I believe nothing nefarious on gifts end but maybe they need to do some housekeeping... See more

Company replied

Rated 4 out of 5 stars

My wife who is a special needs teacher was kindly gifted an everywish gift card at the end of term by a grateful parent. She was naturally very grateful and rubbed off the silver coat to redeem the gi... See more

Company replied

Rated 1 out of 5 stars

Don't purchase these cards don't work im not able to download code put bad review on asked me to email them the code which I've done on several occasions all i get told there is a delay in codes going... See more

Company replied


Company details

  1. Coupon Service

Written by the company

EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(3,977)

1,942 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

After a problem reading the code off a voucher gifted to me, the customer service team (Taylor specifically) resolved very quickly with a replacement code after a couple of reasonable bits of info were provided by me.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

No Sainsbury gift card to redeem

No Sainsbury gift card to redeem. It did show in the website but cannot redeem actually. Tried to contact CS but just said that you can redeem other company gift card....

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to commend Taylor for the…

I would like to commend Taylor for the exemplary service provided. Upon encountering an issue with an illegible voucher code and lacking the original receipt as it was a gift, I contacted customer support for assistance. Taylor promptly addressed the matter and issued a replacement code within ten minutes of my request. I appreciate Taylor's efficient and professional resolution to this issue.

November 4, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Beena,

Thank you for your wonderful feedback! We’re delighted to hear that Taylor was able to assist you so promptly and provide a replacement code within just ten minutes.

We’ll be sure to share your kind words about Taylor’s efficiency and professionalism.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Really happy with the customer service

Really happy with the customer service. They were friendly, helpful and sorted everything out for me. Special thanks to Taylor for being so patient and helpful throughout. Really appreciate it. Great service! 😊

November 4, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Adam,

Thank you for your lovely review! We’re pleased to hear that our team was friendly and helpful and that everything was resolved for you. A special thank you for recognising Taylor’s patience and support. We’ll make sure your appreciation reaches them.

Best regards,
EveryWish UK Customer Service

Rated 4 out of 5 stars

My voucher code was inadvertently…

My voucher code was inadvertently scratched off during the reveal process. I contacted customer services, explained the situation, sent a photo of the illegible code. An advisor (Taylor) contacted me back the same day acknowledging my query and furnished me with a replacement code to enable me to redeem my voucher.
I was extremely grateful and relieved and look forward to purchasing a gift from one of the many brand partners.

November 3, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Mrs J. Kent,

Thank you for your lovely feedback! We’re delighted to hear that Taylor was able to assist you so quickly, acknowledge your query and provide a replacement code on the same day.

We understand how relieving it must have been to get the issue resolved, and we hope you enjoy choosing a gift from our wide range of brand partners.

We’ll be sure to pass your appreciation on to Taylor.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

I had an issue with a gift card but I…

I had an issue with a gift card but I emailed in and the issue was resolved very quickly by Taylor who was very kind and very professional, I can’t thank them enough for their help!

November 4, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Tom,

Thank you for taking the time to share your experience! We’re delighted that Taylor was able to resolve your gift card issue quickly and that you found their support kind and professional. We’ll be sure to pass your thanks on to Taylor.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great service

Great service

October 20, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Wendy,

Thank you for your lovely feedback. We’re delighted to hear you had a great experience with EveryWish. We appreciate your support.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Taylor resolved unreadable code issue…

Taylor resolved unreadable code issue within a few hours.

November 3, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Michelle,

Thank you for your feedback. We’re pleased Taylor was able to resolve the unreadable code issue within just a few hours. We’ll be sure to share your appreciation with Taylor.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Easy to do

Easy to do, quick to arrive

October 20, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Delia,

Thank you for your review! We’re glad you found the process easy and that your order arrived quickly. We appreciate you choosing EveryWish.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

UPDATED AS STILL NOTHING, CUSTOMER SERVICE JUST SAY TO EMAIL BUT GET NO RESPONSES EVEN THEN!! APPALLING !! Had to give 1 star as wont let me leave…

Today is Thursday and have contacted them daily about this. Customer service told me today they have no timeline for a manager to look at this and told me to just file an online complaint."
UPDATE THURSDAY NIGHT: As requested by your response, I have emailed you the full details, including screenshots of my bank payment and the card codes. This is for an urgent gift needed this Saturday, 7th Nov. I expect a manual override and a working £80 code in my inbox tomorrow morning."
Had to give 1 star as wont let me leave review otherwise. Have purchased everywish vouchers and tried to change £80 for sports direct which also involved me topping up with my own bank money and the links dont work, tried to phone and was told wait 24hrs. I did the purchase sunday lunch, its now Tues afternoon and still doesnt work, tried phoning several times today and phone gets cut off every time before anyone answers! I need these exchanging like yesterday!!
TODAY IS WEDNESDAY AND I RANG THEM AGAIN, GOT PUT THROUGH TO SOMEONE AMERICAN OR CANADIAN WHO TOLD ME TO JUST EMAIL AND THEY CANNOT DO ANYTHING ONCE I HAD RECEIVED THE FIRST EMAIL FROM THEM, APPARENTLY I AM NOT LEGALLY ENTITLED TO A REFUND EITHER, SAID ISSUE WAS WITH SPORTS DIRECT AND NO ONE ELSE. ALSO TOLD ME SEVERAL OTHERS HAVING SAME ISSUE. I SAID BEEN WAITING SINCE SUNDAY AND WAS TOLD NOTHING NO ONE CAN DO. WAS VERY RUDE AND WHEN I ASKED TO SPEAK TO MANAGER AND ALSO ASKED FOR HIS NAME HE HUNG UP ON ME!!! RESPONSE FROM TRUSTPILOT IS TO EMAIL THEM BUT HAVE EMAILED SEVERAL TIMES AND NOT GETTING ANY RESPONSE! THEY ARE JUST SENDING YOU ROUND HOUSES!

ATTN: TAYLOR. I see you are resolving other customers' glitch issues within an hour, yet my urgent email with full bank proof and card codes for an £80 Sports Direct voucher needed for this Saturday (7th Nov) is being ignored. My email is in your inbox under the subject line: 'URGENT: Action Required by Friday 6th Nov'. Please look up my ticket and manually send the working codes. I will happily update this review once you do."

November 1, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Kim,

We’re very sorry for the frustration and inconvenience you’ve experienced while trying to redeem your £80 EveryWish voucher for Sports Direct. We understand how disappointing it is to have topped up the amount with your own money, only to find that the redemption links are not working.

We also sincerely apologise for the delay and for the difficulties you’ve had reaching our customer service team by phone. We understand that you’ve already waited longer than expected and appreciate how urgent this feels.

We’d like to investigate this further and help resolve the issue as quickly as possible.

Please contact us directly at info@every-wish.co.uk with your reference number (TrustPilUK084404) and voucher details.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Worst company ever

Worse company ever to deal with there customer service is Nil ive had problem with gift card given to me I had to top it up as wouldn't just accept 20 so had to add 30 so they have 50 of mine when send voucher through you just can't download it keeps saying error when they mess you back from your review they just say get in touch we will sort it just lies just keep getting emails saying there a delay what a load of rubbish so don't purchase these vouchers your wasting your money

October 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good

Thank u it was super easy to order without visiting store

October 19, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Narmadha,

Thank you for sharing your positive experience with EVERYWISH.

We're pleased to hear everything went smoothly.

We hope you enjoy spending your voucher with your chosen retailer.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great guft

Easy to buy online. Sent as a present and it was gratefully received.

October 20, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Elizabeth,

We really appreciate you taking the time to share your experience with us.

It's wonderful to know that your experience met your expectations.

Thank you again for choosing EVERYWISH.

Best regards,
EveryWish UK Customer Service

Rated 3 out of 5 stars

Great selection of gift cards but unreliable redemption process.

Great selection of gift cards but redemption process can be very inconsistent and unreliable. The redemption page doesn’t work on certain times of the day.

October 26, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear J R,

Thank you for your feedback. We’re pleased to hear you appreciate our selection of gift cards, but we’re sorry that you’ve experienced difficulties accessing the redemption page at certain times of the day.

We understand how frustrating an inconsistent redemption experience can be. We’ll share your feedback with our technical team so they can look into this and help improve the reliability of our service.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Simple to use to buy a voucher as a…

Simple to use to buy a voucher as a present

October 19, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Carole,

Thank you for your lovely review! We’re delighted to hear that you found our website easy to use when purchasing a voucher as a gift.

We hope the recipient enjoys choosing something special.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

When my code on my gift card was…

When my code on my gift card was damaged, Taylor was able to provide me with a replacement code so that I was able to use my voucher. Much appreciated, thank you Taylor!

November 2, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Carla,

Thank you for your kind feedback! We’re pleased Taylor was able to provide a replacement code and help you redeem your voucher successfully. We’ll be sure to pass your appreciation on to Taylor.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

My voucher had been lost/mislaid and…

My voucher had been lost/mislaid and the gentleman I spoke to managed to be able to tell me that it had not been used and issued me with an online code that I could use.

October 30, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Elaine,

Thank you for sharing your positive experience with EVERYWISH.

We're pleased to hear that everything worked as expected.

Positive feedback like yours means a lot to our team, and we'll be happy to share it.

Best regards,
EveryWish UK Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look