We ordered the Biscotti floorboards and they're just as beautiful in real life as they looked online. Delivery was easy and only took a couple of weeks, even though they were on pre-order when we purc... See more
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Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
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Time from requesting a sample and delivery was very fast
At this stage I have not made a purchase from Embelton Flooring. I recently made contact with them with regards to obtaining some flooring samples, which they provided free of charge by post. When they were posted the following day after request, it was estimated that delivery would be around 7 days, I received the package in 3. The samples were professionally packaged and presented. The samples show the product to be very high quality and will have no concerns when I actually purchase my flooring. Just need to go through the wife’s selection process, which I will not scare you with. Only to say that I will probably be given approval to order the flooring in about 3 weeks time.
Reply from Embelton Flooring
I ordered samples to be sent. They came quickly and I’m still deciding. Product looks very impressive .
Reply from Embelton Flooring
Ordered samples that arrived within the week. I was exceptionally impressed with the quality especially for the price!
I am hoping to order something as soon as I find the funds 😊
Reply from Embelton Flooring
Great to deal with...positive experience...easy transaction great communication easy pick up very helpful with loading order
Reply from Embelton Flooring
Reply from Embelton Flooring
Very polite. Excellent follow up and good information!!! Very good experience
Reply from Embelton Flooring
Easy to communicate with although the website was confusing when I clicked delivery but I called up and got that sorted straight away
Reply from Embelton Flooring
everything went ok and about to purchase your product until i found out the delivery price.
$500+ just a bit too much for me.a pick up from gold coast would mean a 6 hr round trip and toll fees.
purchased something locally.
for customers more local i'm sure your service is quite good.
Reply from Embelton Flooring
We ordered the Biscotti floorboards and they're just as beautiful in real life as they looked online. Delivery was easy and only took a couple of weeks, even though they were on pre-order when we purchased. Customer service was great throughout. We'd definitely buy from them again.
Reply from Embelton Flooring
Reply from Embelton Flooring
On the positive side the order was easily placed after timely responses to a few queries. Communication about collection was very clear including regarding a delay of several days. The end of financial year price was appreciated. One negative was being contacted about collecting my order when this had already occurred and being unable to clarify this via phone follow-up.
Reply from Embelton Flooring
I ordered samples- they’re large enough and have helped me decide which to go with. Super fast delivery. Great products- the wood range.
Reply from Embelton Flooring
My order was expedited to Perth and the staff at Perth was extremely friendly and helpfull
Reply from Embelton Flooring
I have just installed about 80 square meters of flooring and was very satisfied with the quality, uniformity and easy laying of the flooring.
Reply from Embelton Flooring
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