There are so many benefits that Juniper provides. Fighting premenopausal weight and symptoms (anxiety. Sleep deprived) all seemed to peel away like my weight. Now on maintaining the weight loss, I was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My consultation with Dr. Sakeenah Wahab. was really helpful discussing my dosage etc. she made me feel very comfortable she listened well and gave really good advice. I felt very confident about her a... See more
Company replied
I’ve tried so many things over the years to lose weight and keep it off, and Juniper is the first program that’s actually worked long term. The support made a real difference, not just the physical... See more
Company replied
Juniper has been great for me but I don't trust trust pilot. I wrote a piece for juniper a couple of days ago and since then there has been a continuous feed of advertising on Facebook directed at me... See more
Company replied
Company details
About Juniper Australia
Written by the company
Juniper is an online clinic helping you reach your weight goals through modern medicine and personalised care.
Our Weight Reset Program addresses weight on a cellular level to help you lose weight.
We offer breakthrough medication, weekly check-ins with Australian GPs, free access to dietitians and health coaches, and personalised treatment plans delivered to your door.Get started today, check your eligibility here.
|
Doctor-prescribed medication: Lowers appetite and improves metabolic function. |
|
|
Health tracking: Measure your biometric health improvements with an Aussie GP. |
|
|
Private community: Celebrate successes and keep each other motivated. |
|
|
Lifestyle coaching: Set the sustainable habits necessary for lifelong results. |
Introducing June
Written by the company
- Juniper’s new AI Health Companion
- June is an extension of our trusted support team, built with the guidance of our dietitians, medical professionals, and security experts. June gives you the right support at the right time, with answers that feel made for you.
- Juniper Essentials: Our lowest-cost program from $349/month
- Juniper Essentials offers a lower-cost option with all of our key services: the Juniper app, medical support and community access, but does not include personalised health coaching.
Money-Back Guarantee
Love your weight loss in 30 days or get your money back
You can cancel your treatment plan within the first 30 days of receiving your first order, for any reason, and we'll refund you the total amount of your first order.
Contact info
Level 3, 155 Clarence St, 2000, Sydney, Australia
- hello@myjuniper.com
- myjuniper.com
Empowering women to feel their best
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Juniper my weightloss partner
Juniper has been my weightloss partner for nearly three years. The technology used is really helpful. I especially like the AI support agent who is very intuitive. I really liked that she followed up a couple of days later to see how I was going. That said interacting with real people at Junipter is also great. They listen and give sensible, achievable advice. Trust Juniper.
September 6, 2026
Unprompted review
Reply from Juniper Australia
Hi Christine,
Thank you so much for being part of Juniper for nearly three years! We love hearing that you’ve found both our technology and our team helpful throughout your journey.
It’s especially lovely to hear that the follow ups have made you feel supported, while still having real people there to listen and provide practical guidance when you need it.
Thanks for your trust and for having Juniper as your weight loss partner!
Warmly,
The Juniper Team
It's been a great tool to use
It's been a great tool to use. Lots of support and lots of checking in.
September 6, 2026
Unprompted review
Reply from Juniper Australia
Hi Skye,
Thank you so much for taking the time to leave this review — it truly made our day!
We are so glad to hear that you have felt well supported throughout your journey and that the check-ins have made a difference. Our team genuinely cares about making sure no one feels like they are doing this alone, so it means a lot to know that has come through.
If there is ever anything you need along the way, please don't hesitate to reach out — we are always here for you.
Wishing you all the best!
The Juniper Team
Fantastic experience
Fantastic experience. I cannot believe the support, the speed at which questions are answered, and the thoroughness of those answers. Couldn't be happier
September 5, 2026
Unprompted review
Reply from Juniper Australia
Hi Kim,
Thanks so much for the fantastic feedback! We’re so glad to hear you’ve felt well supported and that our team has been able to answer your questions quickly and thoroughly.
Knowing you’ve had such a positive experience means a lot to us. Thanks for having Juniper alongside you on your journey!
Warmly,
The Juniper Team
It was a prompt reply
It was a prompt reply. Great customer service when I contacted. I will be happy to give 5 star when the request is fully resolved. Thankyou
September 3, 2026
Unprompted review
Reply from Juniper Australia
Hi Georgie,
Thank you for taking the time to share such honest and balanced feedback. We really appreciate it and we completely understand where you are coming from!
We are glad to hear that the response was prompt and that the customer service experience has been a positive one so far.
Please do not hesitate to reach out if there is anything further we can help with in the meantime. We are always here and happy to help.
Warm regards,
The Juniper Team
Juniper is a fantastic tool for…my journey back to health
Juniper is a fantastic tool for weightloss. I am at my healthiest in 15 years. I cannot recommend Juniper highly enough. The best journey back to Health. Forever grateful 🙏
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Karin,
Thank you so much for such a lovely review! We’re thrilled to hear you’re feeling your healthiest in 15 years and that Juniper has played a part in your journey.
We’re grateful to have you with us and really appreciate you taking the time to share your experience. Here’s to continuing to feel your best!
Warmly,
The Juniper Team
Great experience
Everyone I have dealt with has been really friendly, professional and helpful. Nothing is too much trouble and you are made to feel that no question you ask is silly or irrelevant!
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Lorraine,
Thank you for sharing such a lovely review. It truly means so much to every single member of our team!
Feeling comfortable enough to ask any question without fear of judgement is so important and we are so glad that has come through so clearly in every interaction you have had with us. No question is ever too silly or irrelevant and we want every member to always feel that way.
We look forward to continuing to support you every step of the way!
Warm regards,
The Juniper Team
I’m really happy with the service and…
I’m really happy with the service and I’m going really good.
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Vicki,
Thanks so much for sharing! We’re really happy to hear you’ve had a great experience with Juniper and that things are going well for you.
Thanks for having us along for your journey. We’re here whenever you need us!
Warmly,
The Juniper Team
Service is fast and they communicate…
Service is fast and they communicate effectively
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Victoria,
Thank you for taking the time to leave such a kind review.
Fast service and effective communication is exactly what we aim for and it is great to hear that has been your experience!
Please know we are always here whenever you need us.
Warm regards,
The Juniper Team
I have made so much progress!
I have made so much progress over the last year with Juniper! I like the fact that I can seek help when I want and be more independent when I want. I enjoy the Facebook community too.
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Happy,
Thanks so much for sharing this! It’s wonderful to hear how much progress you’ve made over the past year with Juniper.
We love that you’ve found a balance between having support there when you need it and the freedom to manage your journey independently. It’s also great to hear you’re enjoying the Juniper community!
Thanks for having us alongside you on your journey.
Warmly,
The Juniper Team
The first time I did juniper it was…
The first time I did juniper it was fantastic. I lost 12kg, had no side effects, perfect.
After going off for a couple of months I put 5 kg back on, so started juniper again. This time around I haven't been able to lose any weight, even with upping the dose each month. Still no side effects though, which is a positive.
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Alex,
Thanks for sharing your experience with us. It’s great to hear you had such positive results the first time around, although we understand it can be disappointing when your progress feels different after restarting.
Everyone’s treatment journey can look different over time, and our team is here to support you along the way. If you’d like to discuss your progress or treatment with your Juniper care team, please reach out anytime through your account.
Thanks again for your thoughtful feedback and for continuing your journey with Juniper.
Warmly,
The Juniper Team
Feel and look the best I ever have
I’ve struggled to lose weight after menopause and tried all sorts of diets and exercise.
Finally decided to take the plunge with mounjaro. It’s been incredible. I’ve lost 17kgs and feel and look fantastic ! Juniper was great at providing help along the way and the process was so easy. Thanks!!
September 2, 2026
Unprompted review
Reply from Juniper Australia
Hi Viviana,
Thanks so much for sharing your experience! It’s wonderful to hear how positive your journey has been and that you’ve felt supported by Juniper along the way.
Congratulations on your progress, and most importantly, we love hearing that you’re feeling fantastic! Thanks for trusting us to be part of your journey.
Warmly,
The Juniper Team
Overall a great experience
Overall a great experience. Product worked well, great support and easy to use interface. Would recommend to anyone wishing to lose weight.
August 31, 2026
Unprompted review
Reply from Juniper Australia
Hi Rebecca,
Thank you for taking the time to share such a lovely review. A product that works, great support and an easy to use interface all coming together is exactly what we strive to deliver for every single member and it is so great to hear that has been your experience!
Thank you also for recommending us so warmly. We have no doubt your kind words will give others the encouragement they need to take that first step.
We look forward to continuing to support you on your journey ahead!
Warm regards,
The Juniper Team
Not really good at support
Not really good at supporting their patients on their social media platform
The medication works well and the app is useful to some degree but their social platform is not at all helpful.
Ive been sent sms referring to me by someone elses name and responses seem AI generated and impersonal.
I dont think this company should be prescribing medication- you wouldnt expect this sort of service from your GP.
I do not wish for my details to be publicised so I am unwilling to share.
Juniper contacted trust pilot for my details and i was told if i dont orovide it then this review is deemed not genuine- I can assure you it is very genuine. I dont wish to be bullied by either Juniper or Trust Pilot.
September 1, 2026
Unprompted review
Reply from Juniper Australia
Hi,
Thank you for taking the time to share such honest feedback and we are truly sorry for the experience you have had.
We also hear your concerns around the social platform and the quality of responses you have received. Your feedback is taken seriously and will be shared with the relevant team as we continuously work to improve the experience for all of our members.
We would love the opportunity to connect with you directly and make this right. Unfortunately, we are unable to locate your account through this review alone.
We have requested some additional information via Trustpilot that you can reply to directly. Alternatively, please send us an email at hello@myjuniper.com with the subject line "TrustPilot Escalations Team" and we will personally reach out as soon as possible.
We are truly sorry again for the trouble and we look forward to speaking with you soon.
Warmly,
The Juniper Team
Always great advice and help when…
Always great advice and help when needed!
September 1, 2026
Unprompted review
Reply from Juniper Australia
Hi Shell,
Thank you for taking the time to leave such a kind review. Knowing that great advice and support is always there when you need it is exactly what we are here for!
We look forward to continuing to be by your side every step of the way.
Warm regards,
The Juniper Team
I found the whole experience great
I found the whole experience, easy and painless (as a needle phobic this was a huge relief)!!
Honestly the best thing I have done for myself in probably 20 years!!
A friend who recommended this process to me called it the one thing that changes everything and she was 100% spot on
September 1, 2026
Unprompted review
Reply from Juniper Australia
Hi,
Thank you for sharing such a wonderful and uplifting review.
We are so proud of you for taking that brave step. Easy and painless is the absolute best outcome and we hope it continues to feel that way every time!
We are so excited to be part of your journey and we cannot wait to see where it takes you!
Warm regards,
The Juniper Team
The support you need to not only start but continue your journey!
I love how support is there whenever you need it - but at the same time nothing is forced or pushed upon you! Kylie is an awesome coach and she is 100pc in my corner, ready to help out wherever she can with dietary and food suggestions as well as being a shoulder to lean on when it gets hard.
August 31, 2026
Unprompted review
Reply from Juniper Australia
Hi,
Thank you for sharing such a warm and genuine review.
Having support available whenever you need it without ever feeling pressured or pushed is such an important balance and we are so glad that has been your experience. Everyone's journey is different and we always want our members to feel empowered rather than overwhelmed.
We will absolutely pass your kind words on to Kylie. Knowing that she has been such a steadfast presence in your corner, from the practical dietary advice through to being that shoulder to lean on when things get tough, will mean the absolute world to her.
Keep going because you are doing amazingly.
Warm regards,
The Juniper Team
Excellent service
She was extremely thorough. Listened attentively providing practical advice and options. Excellent care and review.
August 20, 2026
Unprompted review
Reply from Juniper Australia
Hi Kerrie,
Thank you for taking the time to share such a lovely review. Thorough, attentive and providing practical advice and options is exactly the standard of care every member deserves and it is so wonderful to hear that came through so clearly in your experience!
We will be sure to pass your kind words on and we know they will be so gratefully received.
We look forward to continuing to support you on your journey ahead!
Warm regards,
The Juniper Team
Quick and easy to get an appointment…
Quick and easy to get an appointment time. Kelly was amazing to talk to, very supportive and understanding. She answered all my questions in a way that was easy for me to understand and reassured me. The process was faultless. Product arrived prompt and I couldn’t ask for more .
August 22, 2026
Unprompted review
Reply from Juniper Australia
Hi Megan,
Thank you so much for taking the time to share this!
We're so glad to hear that the process felt smooth and easy from start to finish, and it's absolutely wonderful to know that Kelly made such a positive difference for you. We'll be sure to pass your kind words on to her — she'll be so touched to hear this.
We're really happy your order arrived promptly too, and we look forward to continuing to support you on your journey ahead.
Juniper Team
There are so many benefits that Juniper…
There are so many benefits that Juniper provides. Fighting premenopausal weight and symptoms (anxiety. Sleep deprived) all seemed to peel away like my weight. Now on maintaining the weight loss, I was so worried about putting it all back on and symptoms returning. The Juniper team and the epic app have prevented all that from happening
August 31, 2026
Unprompted review
Reply from Juniper Australia
Hi,
Thank you for sharing such a wonderful and inspiring review. It truly means so much to us!
Fighting premenopausal weight gain while also managing anxiety and sleep deprivation is such a challenging combination and the fact that all of those symptoms have peeled away alongside the weight is just incredible. You should feel so incredibly proud of everything you have achieved.
And reaching maintenance while feeling confident that the weight and symptoms will stay away is such a significant milestone. We know that transition can feel daunting but we are so glad that the team and the app have given you the tools and reassurance to navigate it with confidence.
Thank you for being such a valued part of our community. We are so proud to be part of your journey.
Kind regards,
The Juniper Team
Being with Juniper is so easy
Being with Juniper is so easy! The app is easy to navigate with lots of reminders about what’s coming up. As I live in a regional area being able to do it all online is a lifesaver.
August 28, 2026
Unprompted review
Reply from Juniper Australia
Hi Mim,
Thanks so much for sharing this! We’re so glad to hear that Juniper has made managing your treatment easy and convenient, especially while living regionally.
It’s great to know the app and reminders are helping you stay on top of everything from wherever you are.
Thanks for choosing Juniper to support your journey!
Warmly,
The Juniper Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.