I visited DPT Antwerp shop somehow by accident. My work mate wanted to buy a ring for his wife so I accompanied him. Inside there was a good atmosphere and the jewellery over there was interesting and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've purchased from DPT many times over the years, both for myself and as gifts. What keeps me coming back is the beautiful designs, and good prices for real diamond jewellery. The staff are alwa... See more
Company replied
Great experience! I mailed after ordering to the helpdesk as it was not so clear whether the order went through. I received a prompt email response that the order was verified and that the item was al... See more
Company replied
Awful customer service: I have been waiting for a response since the 12th June from this company and I am just being ignored. Since then, I have chased this up 5 times and no one is responding. Don’... See more
Company replied
Company details
Written by the company
DPT Antwerp, coming from 'Diamanti Per Tutti', designs dainty and refined diamond jewelry for real people and everyday life, just without the financial hangover. A diamond day, every day. Feel like a million dollars, without actually spending it. Made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 18 carat gilded, 925 Sterling silver, handset with natural and ethically sourced diamonds. As a certified member of the RJC, only the best quality possible from sustainable and honest suppliers is accepted. Born in Antwerp in 2013, rooted in a grand diamond heritage – DPT jewelry is now available all over the world. Thanks to retail stores, premium resellers, a global webshop and presence at airport shop-in-shops, onboard airlines and on premium cruises, DPT Antwerp reaches people from all walks of life everywhere.
affordable natural diamond jewelry
Written by the company
- 💎 100% natural & ethically sourced diamonds
- All our diamonds are 100% certified real and natural. As a Responsible Jewelry Council certified member, we guarantee they are ethically sourced and conflict-free. We purchase exclusively from leading companies worldwide, in conformity with international conventions and the Kimberly Process.
- 💎 Natural gemstones
- Aside from our natural diamonds, we work with beautiful natural semi-precious stones such as topaz, peridot, garnet, quartz, amethyst, and onyx, amongst others. In some designs, we use Akoya or natural baroque pearls.
- 💎 Finished to the highest standards
- Our jewelry is made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 925 Sterling silver, handset with 100% natural and ethically sourced diamonds, gilded with 18-carat yellow or rose gold or protective white rhodium.
💎 2 year warranty
& lifelong aftercare service
As we believe in our quality, we are confident to offer a 2-year global warranty. Within 2 years of purchase, we offer free repairs due to tarnishing, breakage, and loss of gemstones and diamonds as a result of a manufacturing flaw.
Contact info
Steenhouwersvest 59, 2000, Antwerp, Belgium
- +32 3 689 22 29
- support@dpt-antwerp.com
- diamantipertutti.com
summer favorites
4.8
Excellent
487 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The earrings of and I like the idea of…
The earrings of and I like the idea of lab diamonds
December 12, 2025
Reply from DPT Antwerp
Dear Sue, thank you very much for your feedback. We’re happy to hear that you love the earrings. We would like to clarify that all diamonds used in our jewellery are natural diamonds, not lab-grown diamonds. We hope you enjoy wearing them. Have a diamond day 💎
I ordered from this site for the first…
I ordered from this site for the first time and I'm happy with everything. Fast delivery, good service, and quality product.
December 8, 2025
Reply from DPT Antwerp
Dear Pierre, thank you so much for your lovely feedback. It’s great to know that the fast delivery, good service and product quality met your expectations. We truly appreciate you choosing us, and we hope to welcome you back again soon. Have a diamond day 💎
The Website was very difficult to use…
The Website was very difficult to use to order from the website, payment loading taking days, welcome codes not working. The Team made an extra strong effort to alleviate these issues, they were a massive help.
December 8, 2025
Reply from DPT Antwerp
Dear Max, thank you for your feedback. We're sorry to hear that the website was difficult to use, that’s certainly not the experience we want to provide. Issues like payment pages loading slowly and welcome codes not working should not happen. We’re glad to hear that our team was able to support you and help resolve the situation. If you ever have any further questions or run into any issues in the future, please don’t hesitate to reach out, we’re always happy to help. Have a diamond day 💎
How sweet this company is
How sweet this company is, spotting a overseas customer and gave me a surprise gift just to thank me for supporting them💖💖
November 13, 2025
Reply from DPT Antwerp
Dear Kwan, thank you so much for your lovely words. Wishing you lots of happiness with your pieces.💎
Perfect shopping experience
Perfect service in an emergency order!
They expedited the process and successfully received the package within 48 hours, allowing me to send it out on my friend's birthday. The team are super helpful and professional. Really appreciate the service, as well as super nice product. I will definitely buy again!
October 29, 2025
Reply from DPT Antwerp
Dear Kathryn, thank you very much for your wonderful feedback. We truly appreciate your kind words about our service and product. We hope your friend enjoys the gift.💎
Great
Had a bit of difficulty placing my order but one quick phone call sorted it all out. Very friendly service and super fast delivery
October 14, 2025
Reply from DPT Antwerp
Dear Ruth, thank you for your feedback. We’re so happy to hear that our team could quickly help you with your order and that you enjoyed our friendly service and fast delivery. Your satisfaction means a lot to us. Have a diamond day 💎
Awesome service and jewelry:) Have been…
Awesome service and jewelry:) Have been a long time customer of DPT!
October 14, 2025
Reply from DPT Antwerp
Dear Yang, we truly appreciate your loyalty and kind words. It’s wonderful to hear that you’ve been a long-time customer and continue to enjoy our service and jewelry. Thank you for trusting us over the years. Have a diamond day 💎
Learned about DPT on a cruise ship
Learned about DPT on a cruise ship. Right after I reached out to them for some ítems. The didn’t ship to PR, and the did everything to fullfill my request. Warranty and comunication is excellent. And Love the Birthday Discount !!
October 15, 2025
Reply from DPT Antwerp
Dear Ydarmie, thank you so much for sharing your experience with us. We’re delighted to hear that our team was able to assist you and fulfill your request, even with the shipping challenges. It means a lot to know we could make your experience special. Have a diamond day 💎
Lovely stylish fine jewelry.
Very lovely ladies in the shop, helping us with our purchase. Lots of choice of very nice fine jewelry.
October 11, 2025
Reply from DPT Antwerp
Dear Bernadette, thank you for your kind words. We’re so glad to hear our team could make your visit enjoyable. Wishing you lots of joy with your beautiful jewelry. Have a diamond day 💎
Huge thanks to Karen at Takashimaya…
Huge thanks to Karen at Takashimaya Singapore! She was so knowledgeable and patient in explaining everything, and she helped us pick out the ideal jewelry gift for our daughters. Wonderful experience!
October 11, 2025
Unprompted review
Reply from DPT Antwerp
Dear Emika, thank you for sharing your kind words—she’ll be thrilled to know her efforts made your visit so special. Wishing your daughters lots of joy with their new jewelry. Have a diamond day 💎
I first discovered this brand at the…
I first discovered this brand at the Osaka Expo and recently purchased the Little Flower Bracelet online. Although I experienced a small issue during checkout, the customer support team responded immediately and resolved it quickly. The bracelet itself is absolutely beautiful, and it has already become one of my favorites. Thank you so much for the excellent service and wonderful product!
September 17, 2025
Reply from DPT Antwerp
Dear Yuko, thank you so much for sharing your experience with us. Your kind words mean a lot to us. Wishing you lots of sparkly joy wearing the jewelry. Have a diamond day 💎
Great Shopping Experience
We visited DPT Antwerp while on holiday. We found exactly what we were looking for in the store and had friendly, helpful service. The "extras" at checkout were an unexpected bonus.
August 19, 2025
Reply from DPT Antwerp
Dear Erin, thank you so much for your kind words. We’re delighted you found exactly what you were looking for and enjoyed our service. We hope to welcome you back soon. Have a diamond day 💎
Great service . Fast delivery
Great service ! Extremely fast delivery to Denmark, within 2 days I had my new gorgeous pendant 😍
September 2, 2025
Reply from DPT Antwerp
Dear Marianne, we’re so glad your pendant arrived so quickly. Enjoy your beautiful new piece and thank you for sharing your experience with us. Have a diamond day 💎
Their service is awesome!!
I asked many questions on email but they were so helpful for me! I really like their accessories but more than that I think their warm hospitality is the best!!
Thank you so much for everything!!
August 31, 2025
Reply from DPT Antwerp
Dear Yukie, thank you so much for your lovely message. Your appreciation means a lot to us and inspires us to continue doing our best. Have a diamond day 💎
Excellent customer service and…
Excellent customer service and beautiful products. Very happy with my purchase
August 28, 2025
Reply from DPT Antwerp
Dear Mariluz, thank you so much for your kind review. We’re very happy to hear that you’re pleased with our jewelry, and we wish you lots of joy wearing it. Have a diamond day 💎
Broad selection of jewellery at…
Broad selection of jewellery at economical prices and friendly customer service. My item was not in, so they ordered it and delivery was expected three weeks later but surprisingly came really fast in less then 3 days.
July 29, 2025
Reply from DPT Antwerp
Dear Jasmine, thank you so much for your kind review. 💎 We’re delighted to hear that your order arrived so quickly and that you’re happy with our service. Have a diamond day.
Resolved
Awful customer service: I have been waiting for a response since the 12th June from this company and I am just being ignored. Since then, I have chased this up 5 times and no one is responding. Don’t be fooled into buying their jeweller. They won’t help if there is a problem.
UPDATE: The CEO of the company has personally resolved this issue. While I remain disappointed at how long it took for my complaint to gain traction, I appreciate that steps have now been taken to ensure the team has been briefed on responsiveness and accountability. I hope this leads to a smoother experience for future customers.
June 12, 2025
Unprompted review
Reply from DPT Antwerp
Hi Jennifer,
We’re very sorry to hear that you still feel let down. We want to assure you, as we have done in response to your previous two reviews, that we have addressed your messages and done our best to resolve your concerns, including offering a goodwill gesture as a sincere apology for the inconvenience caused.
We understand that this outcome may not have met your expectations, but please know that we have been in touch and are not ignoring your requests.
Warm regards,
The DPT Antwerp Team
ZEKEL is very professional and…
ZEKEL is very professional and friendly. She was very helpful and patient during my 3 visits and gave good advice on the selection of my rings, in particular the sizing of the pinky ring. The other staff are also helpful too.
July 25, 2025
Reply from DPT Antwerp
Dear Chain Lai Ee, thank you for taking the time to write a review. 💎 We're happy to hear about your shopping experience. Have a diamond day
Reply from DPT Antwerp
Dear Ang, thank you for leaving a review 💎 We're happy to hear you've had a good time shopping with us. Have a diamond day
The sales staff was very helpful and attentive. One of them even remember which ring I bought in Dec 2024
Sales staff are nice, helpful, friendly and customer oriented.
July 6, 2025
Reply from DPT Antwerp
Hi Stephanie, thank you for writing a review 💎 Have a diamond day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.