The Website was very difficult to use…
The Website was very difficult to use to order from the website, payment loading taking days, welcome codes not working. The Team made an extra strong effort to alleviate these issues, they were a massive help.
December 8, 2025
Reply from DPT Antwerp
Dear Max, thank you for your feedback. We're sorry to hear that the website was difficult to use, that’s certainly not the experience we want to provide. Issues like payment pages loading slowly and welcome codes not working should not happen. We’re glad to hear that our team was able to support you and help resolve the situation. If you ever have any further questions or run into any issues in the future, please don’t hesitate to reach out, we’re always happy to help. Have a diamond day 💎