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DPT Antwerp Reviews 

495
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company across multiple purchases and visits. Customers frequently praise the staff for being exceptionally helpful, patient, and professional during their store visits, ensuring a truly welcoming shopping environment. Consumers also deeply appreciate the beautiful and high-quality jewelry options available, noting that online orders arrive promptly and come with lovely gift packaging. Some people were dissatisfied with the online platform, mentioning technical difficulties when placing orders and experiencing slow payment loading times. However, shoppers pointed out that customer support teams worked very hard to assist buyers and successfully resolve these initial ordering complications.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the jewelry pieces are consistently of high... See more

Staff

Reviewers express great satisfaction with the staff, consistently praising their helpfulness and... See more

Service

Consumers find service to be delightful and appreciate the helpful team. Reviewers frequently highlight the... See more

Quality

People report positive experiences with quality, finding the items well made and worth the purchase.... See more

Order

Clients share positive opinions on order, highlighting the clear and intuitive process as well as the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited DPT Antwerp shop somehow by accident. My work mate wanted to buy a ring for his wife so I accompanied him. Inside there was a good atmosphere and the jewellery over there was interesting and... See more

Company replied

Rated 5 out of 5 stars

Great experience! I mailed after ordering to the helpdesk as it was not so clear whether the order went through. I received a prompt email response that the order was verified and that the item was al... See more

Company replied

Rated 5 out of 5 stars

I've purchased from DPT many times over the years, both for myself and as gifts. What keeps me coming back is the beautiful designs, and good prices for real diamond jewellery. The staff are alwa... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Karen at Takashimaya Singapore! She was so knowledgeable and patient in explaining everything, and she helped us pick out the ideal jewelry gift for our daughters. Wonderful experience... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jewelry Designer
  4. Jewellery Manufacturer
  5. Wholesale Jeweler

Written by the company

DPT Antwerp, coming from 'Diamanti Per Tutti', designs dainty and refined diamond jewelry for real people and everyday life, just without the financial hangover. A diamond day, every day. Feel like a million dollars, without actually spending it. Made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 18 carat gilded, 925 Sterling silver, handset with natural and ethically sourced diamonds. As a certified member of the RJC, only the best quality possible from sustainable and honest suppliers is accepted. Born in Antwerp in 2013, rooted in a grand diamond heritage – DPT jewelry is now available all over the world. Thanks to retail stores, premium resellers, a global webshop and presence at airport shop-in-shops, onboard airlines and on premium cruises, DPT Antwerp reaches people from all walks of life everywhere.

affordable natural diamond jewelry

Written by the company

💎 100% natural & ethically sourced diamonds
All our diamonds are 100% certified real and natural. As a Responsible Jewelry Council certified member, we guarantee they are ethically sourced and conflict-free. We purchase exclusively from leading companies worldwide, in conformity with international conventions and the Kimberly Process.
💎 Natural gemstones
Aside from our natural diamonds, we work with beautiful natural semi-precious stones such as topaz, peridot, garnet, quartz, amethyst, and onyx, amongst others. In some designs, we use Akoya or natural baroque pearls.
💎 Finished to the highest standards
Our jewelry is made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 925 Sterling silver, handset with 100% natural and ethically sourced diamonds, gilded with 18-carat yellow or rose gold or protective white rhodium.

💎 2 year warranty

& lifelong aftercare service

As we believe in our quality, we are confident to offer a 2-year global warranty. Within 2 years of purchase, we offer free repairs due to tarnishing, breakage, and loss of gemstones and diamonds as a result of a manufacturing flaw.

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

495 reviews

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4.7

All reviews

(495)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Customer Service!

I had an issue with a gift voucher I received and Dorothy and her team went above and beyond to resolve it. They were super responsive, patient and professional throughout the entire process, and made sure everything was sorted until my order went through (twice!). Excellent customer service — thank you so much!

August 22, 2026
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Reply from DPT Antwerp

Dear Emilie, thank you so much for taking the time to write this review. We’re so happy we could turn a little hiccup into a positive experience for you. It was a pleasure helping you through the process and we’ll be sure to share your lovely feedback with our team. Wishing you a diamond day 💎

Rated 5 out of 5 stars

Beautiful and original jewelry

Beautiful and original jewelry, excellent customer service … just sparkling!

August 20, 2026
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Reply from DPT Antwerp

Dear Patricia, thank you so much for your lovely review. We’re delighted that you love our jewelry and found our customer service to be just as sparkling. Your kind words truly made us smile. Have a diamond-bright day 💎

Rated 5 out of 5 stars

Excellent service

I appreciated the time taken to explain to me as I went about searching for something. The lady helped me choose something that I’m very pleased with and the whole experience was wonderful.

August 7, 2026
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Reply from DPT Antwerp

Dear Kulkarni, thank you so much for your wonderful review. We’re delighted to hear that you enjoyed the experience and that our team could take the time to help you find something you truly love. A diamond kind of day to you 💎

Rated 5 out of 5 stars

Easy ordering

August 3, 2026
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Reply from DPT Antwerp

Dear Frankie, thank you so much for your lovely review. We truly appreciate you taking the time to share your experience 💎 Wishing you many sparkling moments

Rated 5 out of 5 stars

Stephanie was an amazing Sales…

Stephanie was an amazing Sales Consultant who served me. I brought a beautiful ring and the whole experience was just amazing!!

July 16, 2026
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Reply from DPT Antwerp

Dear Julie, thank you so much for your wonderful review. We’ll be sure to pass on your lovely words to her. They’ll mean so much. Have a diamond-bright day 💎

Rated 5 out of 5 stars
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Reply from DPT Antwerp

Dear Editho, thank you for your 5-star review. We hope your order reaches you very soon and that you'll love your earrings just as much in person. A diamond kind of day to you 💎

Rated 5 out of 5 stars

they are really helpfull

they are really helpfull

June 9, 2026
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Reply from DPT Antwerp

Dear Heidi, thank you so much for your kind review. We’re delighted to hear that you found our team helpful. We truly appreciate you taking the time to share it 💎 A diamond kind of day to you

Rated 5 out of 5 stars

I've purchased from DPT many times over…

I've purchased from DPT many times over the years, both for myself and as gifts. What keeps me coming back is the beautiful designs, and good prices for real diamond jewellery.

The staff are always friendly, patient, and never pushy. They take the time to help me find something suitable for the occasion and budget.

I recently made another purchase from their Takashimaya store and once again had a very pleasant experience. DPT has become one of my go-to places whenever I'm looking for a presentable diamond gift.

June 5, 2026
Unprompted review
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Reply from DPT Antwerp

Dear Joycelyn, thank you so much for your wonderful review and for your continued trust over the years. Thank you for making us one of your go-to destinations for diamond gifts. We look forward to welcoming you again in the future. A diamond kind of day to you 💎

Rated 5 out of 5 stars

Great service on the phone

Great service on the phone ! Thanks !

May 21, 2026
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Reply from DPT Antwerp

Dear Katelijne, thank you so much for your kind review. It was a pleasure speaking with you. Your lovely words truly mean a lot. Wishing you many sparkling moments 💎

Rated 5 out of 5 stars

Excellent service and quality earrings

Very good service, from the start to locating and navigating your website, through to tracking the parcel from Antwerp to the Uk!

April 21, 2026
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Reply from DPT Antwerp

Dear Andy, thank you for your lovely review. We’re happy to hear that you had a smooth experience. It means a lot to us that you appreciated the full journey 💎 A diamond kind of day to you

Rated 5 out of 5 stars

Emily was so helpful

Emily was so helpful

April 17, 2026
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Reply from DPT Antwerp

Dear Eliz, we’re delighted to hear that our sales assistent was able to help you so well. We truly appreciate your feedback. Wishing you many sparkling moments 💎

Rated 5 out of 5 stars

Special souvenir for my trip!

Sales assistant was super helpful, even helping to make recommendations. Got myself a lovely souvenir to commemorate my trip to Antwerp!

April 11, 2026
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Reply from DPT Antwerp

Dear Lak, thank you so much for your lovely review. We’re delighted to hear that you found a beautiful souvenir to remember your trip to Antwerp by 💎 Wishing you a sparkling day ahead

Rated 5 out of 5 stars

Excellent service

Quickly received the items. They were packaged very well. Products were good quality and rings fitted.

April 1, 2026
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Reply from DPT Antwerp

Dear Midhath, thank you so much for your kind words. We’re happy to hear that your order arrived quickly and that the rings fit perfectly. It’s wonderful to know you’re happy with the quality 💎 Have a diamond-bright day

Rated 5 out of 5 stars

Online order worked well

Ordered a pair of earrings online, impressed with the process and the speed of despatch and delivery which I thought was appropriate for the relatively expensive items. When they arrived I felt they were worth it, very nice quality.

February 12, 2026
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Reply from DPT Antwerp

Dear Aundrea, thank you for your kind review. We’re delighted to hear that the ordering process and delivery met your expectations and even more that you’re happy with the quality of the earrings. That truly means a lot to us. Wishing you many sparkling moments 💎

Rated 5 out of 5 stars

Excellent throughout !

The quick dispatch of my order was super and the
contact with the transport was very good. The
earrings are beautiful and well packaged and
lovely little boxes to keep them in. A 5 star
review.

February 15, 2026
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Reply from DPT Antwerp

Dear Janice, thank you so much for your wonderful review. We’re happy to hear that everything went smoothly, from the quick dispatch to the delivery communication. It’s lovely to know that you’re happy with the earrings and the packaging. Wishing you many sparkling moments 💎

Rated 5 out of 5 stars

I think the fotos are great and really…

I think the fotos are great and really make me want to gift my wife diamonds ;) the process of ordering is clearly structured and intuitive. The packaging options are nice (giftboxes!).

February 16, 2026
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Reply from DPT Antwerp

Dear Bastian, thank you so much for your lovely review. We’re delighted to hear that our photos inspired you and that the ordering process felt clear and easy. It’s wonderful to know you appreciated the gift packaging as well. We hope it made the gift even more special 💎 Have a diamond day

Rated 5 out of 5 stars

Great quality!

Very helpfull staff, no problem changing the ring to another size.

February 6, 2026
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Reply from DPT Antwerp

Dear Gregory, thank you for writing your review. We’re so happy to hear that our team could help you with the ring exchange and make it a smooth experience. Wishing you a diamond day 💎

Rated 5 out of 5 stars

Nice staff and high quality products

Helpful and very nice staff. They give you enough space to look around and help you with anything in case you want to try something on. I’ve bought there few products already and they’re all very nice and high quality.

January 24, 2026
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Reply from DPT Antwerp

Dear Natalia, thank you so much for your kind words. We’re delighted to hear that our team could make your visits enjoyable and that you’re happy with your purchases 💎 Wishing you a sparkling day

Rated 5 out of 5 stars

Great experience

Great experience! I mailed after ordering to the helpdesk as it was not so clear whether the order went through. I received a prompt email response that the order was verified and that the item was already packaged for shipment. At that time most web shops only send you an automatic reply indicating that your request is being processed. The item arrived the next day and, also important, it is as gorgeous as on the website

January 20, 2026
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Reply from DPT Antwerp

Dear Ybe, thank you so much for taking the time to share your wonderful review. We’re delighted to hear that our team could assist you quickly and clearly and that your order arrived safely. Wishing you endless joy with your order and have a diamond day 💎

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