Very Disappointing Experience
One of the worst banking experiences I’ve had. The customer service is extremely poor — slow responses and unhelpful staff. My account was blocked without any clear explanation, and getting support to resolve it has been frustrating.
On top of that, the international transaction limits are unreasonably low, making it difficult to manage anything outside of basic local banking.
Overall, very disappointing. I would not recommend this bank to anyone looking for reliable service or international flexibility.
Reply from DHB Bank
Dear Darrell,
Thank you for taking the time to share your feedback.
We’ve looked into the situation and, based on the information provided, we haven’t been able to identify an account with us that matches the details mentioned. Additionally, our savings products are limited to domestic use within the Netherlands and do not include international transfer limits.
It’s possible there may have been a mix-up with a different financial institution? If you believe this might be the case, we’d appreciate it if you could review your post and consider updating or removing it.
However, if you believe the issue does relate to our bank, we’d be happy to help you directly. Please contact our team at +31 (0)10 4406688 or send an email to sparen@dhbbank.com
We take customer concerns very seriously and want to ensure every issue is resolved appropriately.
Kind regards,
Team DHB Bank