Dental Brands Reviews 

550
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably simple it is to place an order online and highlight the exceptionally fast shipping times. Reviewers often point out that ordered goods arrive promptly, remain undamaged, and match the advertised descriptions perfectly. Conversely, a small portion of people felt that online delivery updates and tracking notifications could be significantly improved. Some reviewers were not happy with missing items, delivery delays, or the overall need to improve delivery services. A few customers also noted unexpected shipping fees or minor unexpected issues regarding product conditions upon arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Product

Consumers find product experiences to be satisfying, reporting that items arrive quickly and exactly as... See more

Service

Reviewers highlight positive aspects of service, emphasizing that staff and delivery teams are professional... See more

Order

People report positive experiences with order, highlighting an easy online process and prompt shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Upon ordering online, the order was dispatched promptly. I received the package the very next day. Professional and fast service.

Rated 5 out of 5 stars

Helpful staff answered phone enquiry. Fair price on merchandise, shipped very quickly for reasonable $10 fee, and good service by delivery company!

Rated 5 out of 5 stars

Easy to order online and fast delivery. Like another customer, I found Reach mint dental floss that I like and that I’m not able to find anywhere else.


Company details

  1. #1 of 1 best companies in Dental Supply Store
  2. #9 of 20 best companies in Business to Business Service
  3. #2 of 2 best companies in Hospital Equipment and Supplies Store
  4. #4 of 5 best companies in Medical Equipment Supplier
  5. #3 of 5 best companies in Medical Supply Store
  6. #1 of 1 best companies in Warehouse

Written by the company

Dental Brands is a Canadian company based in Markham, ON catering to dental professionals. We've been servicing Canadian dentists for over 20 years, and they've grown to rely on us for our quick response, outstanding product expertise, and unbeatable no-contract Loyalty Programs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

550 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(550)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Unfortunately

Unfortunately, I did not get automatic update on delivery. I am still waiting for half of the items. Hopefully it will be fixed in near future. Other than that, prices and quality was excellent. Thank you

June 17, 2026
Rated 2 out of 5 stars

I was very disappointed

I was very disappointed. I had been waiting for a shipment from Alpha Omega but was running low on certain things. So I placed an order. Was charged $10 for shipping then my alpha omage purchase came with the supplies I had to add in. Not impressed for the delivery charge.

May 29, 2026
Rated 5 out of 5 stars

Very positive experience

Very positive experience. They delivered excellent products in a timely fashion. Would definitely deal with them again. They support veterans!

March 2, 2026

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