Price is okay and delivery superfast. Only thing is that they left the merchandise behind my door as I wasnt home... no phone call or anything... what if it was stolen then? 🤔
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You get what you pay for. I ordered expensive tires from them and at least one of them has a defect and makes the whole car go to the right side a bit. I checked the alignment and it's perfect. T... See more
Company replied
Just perfect , price and delivery were all great. I’ll be back in the future. Thank you so much
Clair, net et précis, ainsi que suivi de la commande
Company details
Written by the company
Les équipes de GRIP500 s'engagent pleinement pour votre satisfaction. Derrière notre site, des professionnels dévoués travaillent avec rigueur et énergie pour vous offrir un service optimal. Qu'il s'agisse du support commercial, du service après-vente, de la comptabilité, de la monétique, de la logistique, du service informatique, du marketing ou de la direction, chaque employé vise un seul objectif : VOTRE SATISFACTION. Nous sommes ravis de constater que notre site reçoit des recommandations de nos clients et que leur fidélité témoigne de notre succès.
Contact info
Switzerland
- cm@grip500.com
- grip500.ch
4.2
Great
262 reviews
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Great price and quick delivery
January 11, 2025
May use AI-assist with repliesRead more
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Delivery lasts to long and I am…
Delivery lasts to long and I am disapointed with Dpd delivery, they are not polite
December 1, 2024
Reply from Grip500.ch
We apologize for the inconvenience you've experienced with the delivery. Delivery times can vary due to transport conditions, holidays, strikes, or unforeseen circumstances. We will escalate this issue with DPD to ensure better service in the future. If you haven't already, please contact our customer service to verify the status of your delivery. Thank you for your feedback, which helps us improve our services.
Good services
November 5, 2024
Fast shipping!
July 21, 2023
Bought tires and they aren't round
Bought 4 winter tires and had them delivered and mounted at partner garage. Went for a drive and the car shakes badly at 120kmh +
Retuned to garage and they checked everything and rebalanced. Still have the shakes so the garage indicates one or more of the tires is not perfectly round. Created ticket with gripp500 and a very long delay in communication. They say they will do nothing as the tires have been mounted. Of course they have been mounted what is the purpose of a tire? How would anyone know if there was a defect without mounting and trying. Beware buying cheap tires at a discount apparently you get what you pay for and gripp500 does not have any customer service. The person I deal with has no comprehension of tire terms or defects and can only repeat what the terms of sale say. Would never buy again from this company.
- car is new with 4000klm so it's not a vehicle related problem. It's the tire!
Ticket 1482326
Edit to gripp reply. I'm not asking to return them but at least some financial consideration so I can purchase another. Of course the manufacturer doesn't know about the defect! You wouldn't know until they're mounted. Again a reply from someone who has no understanding of anything tire related. If you buy a dishwasher and install it and it doesn't work of course the manufacturer will repair/replace. External problems??? The car is new! The tires were fitted at your partner garage and checked twice! Wouldn't it make sense if gripp had a partner garage you trust and have vetted.
June 9, 2023
Unprompted review
Reply from Grip500.ch
Dear customer
Unfortunately we can not take goods back once fitted, nor can we accept any claim. To be able to accept the claim we need confirmation from the manufacturer that the problem with the goods is indeed due to a manufacturing fault and not due to an external reason.
Best regards
Julia
Price is okay and delivery superfast
Price is okay and delivery superfast. Only thing is that they left the merchandise behind my door as I wasnt home... no phone call or anything... what if it was stolen then? 🤔
January 27, 2023
perfect customer service
May 4, 2021
Price and delivery were really good
September 22, 2020
Unprompted review
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