Green Vista Living Reviews 

79
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent products and competitive pricing, often finding exactly what they need. Many people highlight the outstanding customer service, noting staff are responsive, knowledgeable, and genuinely helpful in explaining options. The delivery service is consistently described as fast and efficient, with items arriving on time and in excellent condition. However, some customers also noted concerns regarding delivery, with experiences of slow shipments, undelivered items, or uncollected products. A few other people also felt that there were issues with product suitability, specifically receiving commercial-grade panels instead of the residential ones ordered, which were incompatible. Additionally, some reviewers mentioned dissatisfaction with post-order customer support, describing it as dismissive or unhelpful, and even experiencing pressure to accept unsuitable products.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the fast shipping and excellent packaging,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast shipping times and... See more

Price

Reviewers mention positive feedback about price, with many customers finding the prices to be the lowest... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Service

Users describe positive interactions with service, highlighting excellent pre-sales support and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipment was slow but considering the circumstances (late rush on product to beat the end of year solar tax deduction) Green Vista Living did everything they could to ship my EG4 products. Always kee... See more

Rated 5 out of 5 stars

Unfortunately, the batteries I wanted (Epoch 314Ah Elite V2-T) were on pre-order only, so they would not be available until much after I needed them. Green Vista Living was great about cancelling the... See more

Rated 5 out of 5 stars

When we were looking to purchase an off grid solar system I found Green Vista Living to be the best pricing, so I bought from them. This is my first time installing solar, and had questions , mind yo... See more

Rated 5 out of 5 stars

I’ve tried to buy this unit in the past from competitors and had nothing but trouble. The competitor told me it would take weeks to receive. They had no control over it. They said because of wildfires... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Store
  3. Electrical Equipment Supplier
  4. Green Energy Supplier
  5. Online Marketplace
  6. Solar Energy Company

Written by the company

Green Vista Living is the number #1 store for all your offgrid and outdoor living needs. solar energy equipment, batteries, composting toilets, electric generators and more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(79)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We already had a Horizon and love it

We already had a Horizon and love it! The Horizon we received is different, the handlebars are smaller diameter, the paint does not fade into the green it just abruptly changes at the folding point, and it came with no baskets, our first Horizon came with the front and rear baskets. Most of all I would like to understand why the difference in the diameter of the handlebars and the paint not fading like our other bike. Thank you.

July 7, 2026
Rated 1 out of 5 stars

Poort support after an order is placed.

Sales Support is very responsive. But buyer be-ware - once your order is placed, there's no one to talk to. Email support is dismissive.

July 2, 2026
Unprompted review
Green Vista Living logo

Reply from Green Vista Living

Thank you for sharing your feedback!

After checking our orders list, we could not find any orders under your name or email. Please send us more details to support@greenvistaliving.com so we can help you better

Rated 5 out of 5 stars

I made a mistake when I ordered

I made a mistake when I ordered. I called the person who answered was very friendly and helpful. Even though I made the mistake the management rectified it.
Thank you

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very Satisfied Customer

Fast responses (on a Sunday no less!), price match, good product choices, and what looks like fast shipping times, so a very satisfied new customer - I'm glad I found your store! and I really like your "green" mission, and will now check your site first when looking for relevant products that fit your portfolio, Thanks!

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

Two days too late

Two days too late! Due to you guys, Green Vista living using a delivery system, FedEx express. Who’s not reliable on delivering on time cost me $250.
Using you as very disappointing would not recommend you guys will never use you guys ever again. Thank you for letting me down. Don’t give me excuses. That is the delivery company. That was your choice to use Federal Express not mine. That’s why Amazon doesn’t use Federal Express! Learned from them.
Greg A very unhappy customer

May 22, 2026
Green Vista Living logo

Reply from Green Vista Living

Hi Greg,

I am really sorry about the experience you had, the delay is unacceptable and we will review our shipping partners to avoid this happening again.

Please reach out to us if you need anything else

Thanks

Rated 5 out of 5 stars

I just want to say I'm so glad I've found you…

I just want to say I'm so glad I've found your business and I look forward to many years of supporting your business with as many purchases as I can — you seem to have everything I am looking for in my new hobby and I appreciate everything you have done for me so far!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

You were extremely prompt and professional in delivering my new solar panels. You work, expedience, and professionalism are greatly appreciated.

April 9, 2026

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