Tongo was a game changer for me. As a real estate agent, the cash flow from my pending commission gave me real peace of mind and allowed me to stay focused on growing my business instead of stressing... See more
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Reply from Tongo
Very easy process to receive my advanced commission. Arrived the next day in my checking account! Seamless transaction. Well done!
Reply from Tongo
Easy process. Customer care service was very patient with all my questions and getting the process completed timely.
Reply from Tongo
I am new to this payment process and because I missed some information when setting up the payment was stalling. I called Tongo and was connected to a CSR named Mikki. She figured out the issue, fixed everything, set the system up right, and within seconds I was then paid and the issues handled. Not only did it all go smoothly, she was also kind and enjoyable which is just a rare thing these days. I was thrilled with the level of service and the personal touch put a smile on my face. Thank you so much!!
Reply from Tongo
They don't hook up well with my bank. I couldn't get help when I needed it. My bank doesn't like plaids security measures.
I am new to Tongo. I tapped into the commission advance in a time of need. Tongo was super easy to use. The process was simple. I had a couple of questions. I actually got to speak with someone who was familiar with my account. Money was in the bank next day.
Reply from Tongo
I was told that the fee for borrowing against your future closing transactions in 3% of what you borrow, but I was charged more than that. 3% of $5000 is $150 and then the $27 transfer fee is only $177. I was charged $250. Why is this?
Reply from Tongo
Extremely simple and professional experience. strongly recommend. thank you
Reply from Tongo
I cant say it was perfect, but life seldom is. What I can say is they did what others couldn't and if you ever find yourself in need of a commission advance and dont want to get soaked go to Tongo. Where they fell short, they waited to tell me how great they are. No attorney approvals, fast turn around, within 24 hours for anew client. A 3% fee, really money in my account quick. They should work on communication, hard time getting the deal clear without giving them my bank account # that was scary, they shouldn't do that. A little marketing about what they actually do and how and this company will be unstoppable!!
Reply from Tongo
Love the fact that you take only what you need as many times as you need to - until the funds run out of course! The 3% escalating fee is very reasonable to work with.
Reply from Tongo
First time user. It was so fast and smooth. I'm just so glad that my coworker told me about this.
Reply from Tongo
Receiving an advance was quick and easy. tongo assisted me when life hit hard.
Reply from Tongo
Great experience! The process was straightforward, favorably priced and expedited quickly!
Reply from Tongo
Very easy to work with and the interest rate is great.
Reply from Tongo
Very easy and professional experience. Highly recommend. Thank you.
Reply from Tongo
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