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Bimago Reviews 

411
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TrustScore 4 out of 5

3.8

Wallpaper Store
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Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Paintings Store
  5. Poster Store
  6. Store

Written by the company

Bimago.se är inte bara en butik online,det är en dörr till en värld av unika väggdekorationer som har förfinats och perfektionerats över ett decennium.Vi har ägnat oss åt att skapa konstnärliga motiv för ditt hem ed allt från handmålade tavlor till tryckta motiv på duk,fototapeter och rumsavdelare.Varje produkt är inte bara en produkt skapad med högsta kvalitet utan också en manifestation av god smak.Vi strävar efter att vara mer än bara en leverantör.På Bimago är vi en plattform för konstnärliga uttryck,en mötesplats för kreativa själar.Vi samarbetar med talangfulla konstnärer för att säkerställa att varje design är unik,fängslande och en berättelse i sig själv.Varje produkt som lämnar vår produktionshall är en symbol för de högsta standarderna och vårt engagemang för excellens. Utforska vårt breda utbud av inspiration på www.bimago.se.Oavsett om du vill förnya vardagsrummets atmosfär,skapa en fridfull oas i sovrummet eller ge köket en personlig känsla kommer du att hitta något som lockar till dig.Följ oss också på Facebook,där vi regelbundet delar nya idéer och inspirationer för att hjälpa dig att skapa ett hem som är unikt och fullt av stil.På Bimago handlar det inte bara om att dekorera väggar,det handlar om att skapa en miljö som speglar din personlighet.Du kan välja mellan en handmålad tavla, canvastavla eller Premium Print som är en teknik som skapats särskilt för Bimago med originalmönster ifrån begåvade konstnärer.

Contact info

3.8

Great

TrustScore 4 out of 5

411 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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3.8

All reviews

(411)

16 reviews in the last 12 months

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Rated 3 out of 5 stars

I recently ordered room dividers from…

I recently ordered room dividers from Bimago and was very impressed by the beautiful designs on their website. The products look stylish and unique, and I am really looking forward to receiving my order.

I contacted customer service to ask about the delivery time. Although I initially had some difficulty reaching them by phone, I later received a helpful response via email with a clear update.

Overall, I have a positive impression of the company and their service, and I am excited to receive the room dividers soon.

April 17, 2026
Unprompted review
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Reply from Bimago

Thank you for your kind review! We’re delighted that you like our designs and had a positive experience with our customer service. We appreciate your patience. We look forward to welcoming you again!

Rated 4 out of 5 stars

No response time for customer services

I have emailed them as I have damaged a piece of my wall mural. They have an auto response but it doesn’t tell you how long till they get back to you. Leaves me in limbo which I don’t like. I’ve even tried phoning them in the hours they say they are open and the line constantly tells me they are closed. I only want to order some replacement pieces 😩

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Company are scammers who do not respond…

Company are scammers who do not respond to emails upon issues with the order. Item arrived blurry damaged and also with an excess £45 ups payment which the company guaranteed me orders below £135 will not come with an excess fee. Stay away from this company. They even responded to another email address after ignoring my request for weeks through the email I placed the order. Very disturbing scamming service

October 17, 2025
Unprompted review
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Reply from Bimago

Dear Customer,
We are truly sorry for the situation you have experienced. Your case has been registered, and on the same day we requested photos of the product and its packaging, as we understood that no damage report was filed. These photos are necessary for us to start the claim procedure with the carrier.

We kindly ask you to send the requested photos — we have reached out again today regarding this matter. We are committed to resolving your case as quickly as possible and ensuring appropriate compensation.

Kind regards

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic wall mural from Bimago and transformed my living space. Came with easy instructions, varnish, roller with tray and are of up most quality and is remarkable. I waited a week for it but worth well the wait simply geourgous.

September 17, 2025
Unprompted review
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Reply from Bimago

Hello,
Thank you very much for your wonderful feedback! We're delighted to know that you're happy with your wall mural and the quality met your expectations.
Bimago Team

Rated 5 out of 5 stars

Thank you very much.

Thank you very much.
Serious company. Five stars from me.
Just talk with the schenker. I received the message to choose delivery att pickup point but they left it in front of the house. Dangerous to leave it just like that. Otherwise very beautiful product.
Thank you

August 6, 2025
Unprompted review
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Reply from Bimago

Dear Customer,

Thank you so much for your five-star rating and your kind words – it means a lot to us! ⭐
We’re delighted that you like the product and are happy with your purchase.

We also appreciate your feedback regarding the delivery. We understand your concern and are grateful that you shared your experience with us.

Thank you once again for your trust and support. We look forward to serving you again!

Warm regards,
bimago team

Rated 2 out of 5 stars

Easy to order but when it arrived…

Easy to order but when it arrived wasn’t keen on the print ! It seemed the pixels weren’t sharp enough seemed picture had been over blown up so picture blurred or fuzzy . Hopefully I can return it

August 7, 2025
Unprompted review
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Reply from Bimago


Thank you for your feedback regarding the quality of the materials. We want our products to bring joy, so we are sorry that the final result did not meet your expectations. Please contact our customer service team – we will do our best to find a suitable solution.

Best regards,
Customer Service

Rated 1 out of 5 stars

HORRIBLE QUALITY

AVOID AT ALL COSTS! THE QUALITY OF THE PRINTS IS HORRIBLE!!!!!

April 4, 2024
Unprompted review
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Reply from Bimago

Hej Fox Fire!

Thank you for taking the time to write a review. We apologise that your product did not live up to your expectation and we take the quality of all our products seriously.

Please contact our customer service and they will help you with your further making sure you are 100% satisfied.

Wishing you a nice day!

Kindly,
Josefin

Rated 1 out of 5 stars

this is the worst website ever .can't recommend it to someone shame on you.😭😭😭worst website ever .how on…

this is the worst website ever .how on earth can I order a product and if it didn't reach my expectations on return they say they don't offer return labels yet they say return is available for 30 days but when I contacted them to send me a return label only to be told they don't offer them.this is so wierd and annoying. they said I return it on my own expense which is half the the price of what I want to return.u guys I couldn't believe it was a scam .haven't seen this since I started ordering products online.so heartbreaking.

January 19, 2024
Unprompted review
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Reply from Bimago

Hello Nankinga!

Thank you for taking the time to review us! We apologise that your expectations are not met.

We do not offer free returns, but we always offer a 30 day return on all our products. You mention that you have been in contact with our customer service. I can see that you have been offered a fee-based return label or you are also welcome to send the products back on your own.

Please reach out to our customer service if you need further assistance and they will be glad to help you.

Wishing you a nice Saturday and thank you once again for reaching out to us.

Kind regards,
Josefin

Rated 1 out of 5 stars

POOR PAPER POOR SERVICE.

POOR PAPER POOR SERVICE.

Paid extra for premium paper £138 in total for my husband (a decorator for 23 years) to then hang the first piece and see an imperfection, he unrolled the next and the next to see more imperfections which looks like a printing issue. I rang customer service who told me take photos and email in, which I did. I then got an email back telling me this was an installation issue and they refuse to replace the paper or refund it!!! How can this be installation issue if only one piece has been put up and by a professional. Just another way of them to take your money and not take responsibility! Please don't fall victim to this like I did buy from a different place

October 27, 2023
Unprompted review
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Reply from Bimago

Hej Chelsee!

Tack för att du tog dig tid att svara. Jag hittar dessvärre inte din beställning i vårt system då jag inte kan söka på den via Trustpilot.
Du nämner att du har varit i kontakt med vår kundservice och att du har fått återkoppling på det som inträffat. Vi ber dig att bekräfta om resterande våder är uppsatta och även den har defekter då det inte framgår av din återkoppling.

Hör gärna av dig till oss och inkludera även ditt ordernummer, så lovar vi hjälpa dig vidare.

Med vänliga hälsningar,
Josefin

-----

Hi Chelsee!

Thank you for taking the time to reply. Unfortunately, I can't find your order in our system as I can't search for it via Trustpilot.

You mention that you have been in contact with our customer service and that you have received feedback on what happened. We ask you to confirm if the remaining pieces are installed and also if they have defects as it is not clear from your feedback.

Please contact us and include your order number, and we promise to help you further.

With kind regards,
Josefin

Rated 5 out of 5 stars

Product look as expect

Product look as expect. Not problem with delivery either

August 21, 2022
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Reply from Bimago

Hello Happy Client! :-)

Thank you for your wonderful review. We are happy and thrilled that you are satisfied with the product as well as the delivery.

Wishing you a nice Monday!

Kind regards,
Josefin

Rated 5 out of 5 stars

Amazing

Deliver was fast, quality was great, easy to put up.
Shout out to Gabriel Reimann for the amazing quality of production, packaging and quality

April 24, 2022
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Reply from Bimago

Hi Maria Therese!

Thank you so kindly for your wonderful review and we are thrilled that you are happy with your order. I will make sure to pass your warming words on to Gabriel!

Wishing you a wonderful Sunday!

Regards,
Josefin

Rated 5 out of 5 stars

Great!

Easy to deal with! Great!

March 26, 2022
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Reply from Bimago

Dear Evelina,
thank you so kind
ly for your wonderful review. We are so happy that you had a great purchase.

Wishing you a nice Saturday!

Sincerely,
Josefin

Rated 2 out of 5 stars

Inferior quality product (self-adhesive…

Inferior quality product (self-adhesive wallpaper) and unprofessional customer support. Recently, bought self-adhesive wallpaper, the wallpaper keep coming out of the wall after a day or two and build large amount of air bubbles.and then a piece of 8 pieces came down completely. I reported back to them seeking some solution and if I can get damaged piece or do I need replace the whole wallpaper, but they very rudely blame on the wall quality, the can't make a refund (without me asking for it even) and reproducing the damaged one is not possible, so in short needs to be replaced completely. The audacity on top of that is that they offered me some discount for the same product, the quality and for my same faulty wall :). Surprising....

January 20, 2022
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Reply from Bimago

Hello Deepak!

Thank you for taking time to review us. :-)
I understand you have been in contact with our customer service and I am sorry to hear that you were not pleased with the handling of your request and that our suggested solutions dot not work for you.
We would be happy to assist your further with technical help on product type and product applications to your specific wall.

Wishing you a nice Thursday!

Kindly,
Josefin

Rated 5 out of 5 stars

Good product

Good product
Quality as promised.
Good customer service and fast delivery.
Very satirised

August 20, 2021
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Reply from Bimago

Dear Sidhartha,

thank you for your kind review. We are so happy that you are satisfied with both the service and delivery.
Wishing you a nice Friday!

Kindly yours,
Josefin

Rated 1 out of 5 stars

Sadly low quality and doesn't meet…

Sadly low quality and doesn't meet expectations.
The paint has some marks and when I contacted the support , thier answer was, because I ordered high quality picture , which is very wired.
You can get much better quality whith such p to price.

July 20, 2021
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Reply from Bimago

Hello!

Thank you for taking your time to leave us a review and I do understand your concern.

Since you have ordered Premium Print it means that an artist applies a gel on your painting to create a texture that makes your painting resemble a hand painted piece. The marks you are referring to is the structural texture from the brushes of the paint applied.

We pride ourselves in our world class customer service and if you have not satisfied with you order you are always more than welcome to contact us if you would like to return your painting. You always have 30 day return period. :-)

Kind regards,
Josefin

Rated 2 out of 5 stars

Bad packaging - arrived broken 3 times

Their website is easy to use and they have nice posters. But the packaging is really bad. We had to order 3 times the same frame because the packaging was poor and it arrived always broken.

June 23, 2021
Unprompted review
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Reply from Bimago

Hello Elsa!

Thank you for taking your time to review us. We are so very sorry that your package was broken, even when resent to you. We will gladly pack it even better and try to resend it once again. Please feel free to contact our customer support and they will help you in the best way so that you get a correct product.

Sincerely yours,
Josefin

Rated 5 out of 5 stars

100%

As described, well packaged, great quality.. Would recommend and buy again.

April 19, 2021
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Reply from Bimago

Dear Lars,

thank you for your review. We hope that you will enjoy your product and we welcome you back soon again.

Kind regards,
Josefin
www.bimago.se

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