Inferior quality product (self-adhesive…
Inferior quality product (self-adhesive wallpaper) and unprofessional customer support. Recently, bought self-adhesive wallpaper, the wallpaper keep coming out of the wall after a day or two and build large amount of air bubbles.and then a piece of 8 pieces came down completely. I reported back to them seeking some solution and if I can get damaged piece or do I need replace the whole wallpaper, but they very rudely blame on the wall quality, the can't make a refund (without me asking for it even) and reproducing the damaged one is not possible, so in short needs to be replaced completely. The audacity on top of that is that they offered me some discount for the same product, the quality and for my same faulty wall :). Surprising....
Reply from Bimago
Hello Deepak!
Thank you for taking time to review us. :-)
I understand you have been in contact with our customer service and I am sorry to hear that you were not pleased with the handling of your request and that our suggested solutions dot not work for you.
We would be happy to assist your further with technical help on product type and product applications to your specific wall.
Wishing you a nice Thursday!
Kindly,
Josefin