I recently bought a Gazelle family bike from this shop and had a very positive experience. What stood out to me most was the customer service. The employees in the shop were exceptionally polite, fr... See more
Company replied
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See what reviewers are saying
The personnel at BukeTotaal is not only Friendly but extremely efficient. That provide you with quick and cost effective solutions. My experience is that they really care about us and our requests.... See more
We had a very pleasant experience at Bike Totaal, Leidschendam. Olaf helped us through the process and answered all our questions. He also helped us to do test rides on multiple bikes and guided our d... See more
Company replied
Complete services from recommending bicycles fit to what you are looking for, testing until you find the right one, and insurances services. The insurance starts right after you pay.
Company details
About Bike Totaal
Written by the company
Bike Totaal wil dat iedereen de fiets pakt. Inderdaad, héél Nederland. We hebben daarvoor ook alles in huis: de expertise, de service en het mooiste assortiment. Met modellen van topmerken als Gazelle, Dutch ID, Cube, Cortina, Sparta, Batavus
en Urban Arrow. We helpen, coachen en adviseren je. Van oriëntatie tot aanschaf, van onderhoud tot onderweg. Bike Totaal is er voor jou. Letterlijk, want met het grootste aantal vestigingen is er altijd wel eentje bij jou in de buurt. Je wordt met veel liefde geholpen, door je eigen vertrouwde vakman.
Standaard superveel extra service bij aankoop van een nieuwe fiets
Het klopt: alleen bij Bike Totaal krijg je standaard superveel extra's bij een nieuwe fiets. En ook daarna blijf je altijd welkom. Voor hulp, service en een glimlach. We zijn er echt voor je. Zo krijg je standaard 5 jaar dealergarantie bij je nieuwe elektrische fiets, zijn er altijd omruilmogelijkheden voor je oude fiets en is de eerste servicebeurt altijd inbegrepen.
Zien we je snel?
Je kan bij Bike Totaal terecht voor fietsen, elektrische fietsen, elektrische bakfietsen, fietsaccessoires, fietskleding en nog veel meer. Online, en in één van de meer dan 160 winkels. Ja, Bike Totaal is dé fietsenwinkel van Nederland. Kom je snel eens langs?
Bekijk elektrische fietsen
Bekijk winkels
Standaard superveel extra service bij aankoop van een nieuwe fiets
Het klopt: alleen bij Bike Totaal krijg je standaard superveel extra's bij een nieuwe fiets. En ook daarna blijf je altijd welkom. Voor hulp, service en een glimlach. We zijn er echt voor je. Zo krijg je standaard 5 jaar dealergarantie bij je nieuwe elektrische fiets, zijn er altijd omruilmogelijkheden voor je oude fiets en is de eerste servicebeurt altijd inbegrepen.
Zien we je snel?
Je kan bij Bike Totaal terecht voor fietsen, elektrische fietsen, elektrische bakfietsen, fietsaccessoires, fietskleding en nog veel meer. Online, en in één van de meer dan 160 winkels. Ja, Bike Totaal is dé fietsenwinkel van Nederland. Kom je snel eens langs?
Bekijk elektrische fietsen
Bekijk winkels
Contact info
Spaceshuttle 22, 3824 ML, Amersfoort, Netherlands
- 0334545945
- info@biketotaal.com
- biketotaal.nl
4.8
Excellent
14K reviews
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The ethics and behavior of the staff…
The ethics and behavior of the staff were incredibly warm and excellent, and the quality of the products is also unparalleled.
July 1, 2026
Reply from Bike Totaal
Beste,
Wat een mooi compliment, zowel voor de mensen in de winkel als voor de fietsen zelf. Bedankt dat je de tijd nam om dit te delen.
Groeten,
Bike Totaal
Excellent treatment
I don’t speak much Dutch but the staff made everything easy because they spoke English They explained everything clearly and took the time to make sure I understood the bike and how it works The service was excellent from start to finish Everyone was friendly professional and very helpful I really appreciated the great communication and would highly recommend them
June 28, 2026
Reply from Bike Totaal
Beste,
It's great to hear that the language was no barrier and that everything was explained clearly. You're always welcome to come back with any questions.
Groeten,
Bike Totaal
very firendly
very firendly, knowledgeable and took their time at explaining things. The workers in the maintenance shop are the real stars
July 2, 2026
Reply from Bike Totaal
Beste,
Thank you for the kind words. It's great to hear that the mechanics took the time to walk you through everything properly. We'll make sure to pass this along to the team in the workshop, they'll be happy to read this.
Groeten,
Bike Totaal
Reply from Bike Totaal
Beste,
Leuk dat de bestelling je zo snel bereikt heeft, zelfs helemaal tot in Denemarken.
Groeten,
Bike Totaal
Reply from Bike Totaal
Beste,
Bedankt voor de mooie woorden.
Groeten,
Bike Totaal
Highly recommended
Highly recommended. Super friendly service in the store and a great special service experience. Many thanks—I’d happily come back anytime.
June 25, 2026
Reply from Bike Totaal
Beste,
Bedankt voor je mooie woorden. Fijn dat je je zo welkom voelde en dat de ervaring naar wens was. Je bent altijd welkom.
Groeten,
Bike Totaal
The parcel was sent quickly and even…
The parcel was sent quickly and even when the package was lost by the delivery service they where super friendly and helpful until all was cleared and delivered. Well done
June 11, 2026
WAs nicely received and guided by the…
WAs nicely received and guided by the person which attend me. Fast service, reliable. friendly.
May 31, 2026
They are very good at explanation and…
They are very good at explanation and initial support with the bike.
June 7, 2026
I am very satisfied with the service…
I am very satisfied with the service provided by this bike shop. The staff are experienced, friendly, and extremely helpful. Every piece of information was explained to me clearly and thoroughly. The atmosphere in the shop is welcoming, relaxed, and pleasant. I highly recommend this store and encourage everyone to use their services! :)
June 6, 2026
Top shop
Top shop! I had a cargo bike with them, they did the check up, took into consideration my time constraints.
The bike felt much better after the inspection and adjustments. A profesional bike shop. Fully recomand them!
May 23, 2026
Marijn was extremely helpful in setting…
Marijn was extremely helpful in setting me up with a commuter ebike. Great advice and guiding me thru the process
June 1, 2026
Reply from Bike Totaal
Thanks for your kindly reaction on this platform, we shall inform Marijn about his well done job.
Best regards Team Paul Willemsen
Averia interminable
I hereby took my bicycle in for warranty, and instead of having to pay the bill for everything that was damaged, even though it was under warranty, I had to go three times to pick it up because it wasn’t finished. As if that weren’t enough, when they finally sent it to my house, the bicycle arrived with one spoke missing, a scratch that it didn’t have, and several loose screws. What kind of inspection do they really do? I have serious doubts, to be honest. Apart from that, the staff is polite.
April 1, 2026
Reply from Bike Totaal
Hi Jose, could you please call us back about this? The bike was delivered to you on April 2, and you’re reporting this issue two months later, so I’d like to discuss it with you. You also missed the second service, and the wobble in your rear wheel was discovered during the third service, so this isn’t a warranty issue either. We’d appreciate hearing your story as well, so if you have a moment, please let us know. Best regards, Bike Totaal Kemps
Fantastisch
May 30, 2026
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