Bikeshop Reviews 

Ærlig pris på brillene. Andre nettbutikker legger inn at du må handle minst 2 produkter for å få oppgitt pris,eller legger på høye fraktkostnader. Hos Bikeshop er det «what you see is What you get».. herlig bikeshop!!

Great prices, good selection. I have ordered several times from Bikeshop.no

Great experience

I ordered some cycling gear from Bikeshop. Everything was supposedly in stock according to the website, and delivery was meant to take just a few days. I don't think I've ever seen a more convoluted buying process.

1) After placing my order, I received a cryptic email:

"Thank you for your order!

We will send you two order confirmations. The first is a confirmation that we've received your order and is not to be considered legally binding. The second order confirmation will follow after we've manually reviewed your order and checked that the parts you ordered can actually be delivered.

If there are items on your order you need quickly, check the attached order confirmation carefully to see whether everything is in stock.

For more information about delivery, shipping methods, how to check your order status, etc., take a look at bikeshop.no"

So, despite everything showing as "in stock" at checkout, I now had to wait for a human to confirm whether my order could even be fulfilled... and double-check the stock situation myself.

2) Twenty days later — my cycling trip long since over — I replied: "I'd like to cancel the attached order. I don't understand what you're asking in the email below, or why I haven't received my items."

3) An automated reply told me it would normally take three days to get a response.

4) One minute later, I received an "OTP" to confirm I wanted to delete order 3242618, valid for 15 minutes.

5) One minute after that, I was greeted by "Bikeshop's AI mailbot," which informed me it was "a bit smarter than ordinary mailbots." It offered to cancel my order right away, but needed me to reply with the OTP it had just sent. It did mention the real reason nothing had shipped: an inner tube was on backorder.

6) What followed was a long exchange with this "smart" bot. Part of the problem, I suspect, was that I didn't respond within the 15-minute window with the first OTP, and after that OTPs got mixed. Eventually I wrote: "Just cancel it! I hereby consider this order cancelled. Stop sending emails. Just refund the money." The bot cheerfully replied that it had sent yet another one-time code, and that without it, it couldn't delete the order.

7) Another week passed. Then I received an email identical to the very first one: "Thank you for your order! You will receive two order confirmations…"

8) I replied: "I've asked to cancel!", and then the entire cycle repeated. The confirmation, the bot, the "I'm a bit smarter than ordinary mailbots." I finally wrote: "I absolutely do not want to talk to Bikeshop's AI mailbot anymore. And stop sending OTP codes."

9) A couple of days later: "Your order 3242618 is on its way to you!"

10) So I picked up the phone. The person I reached seemed mainly interested in telling me how many unanswered requests he had and that he couldn't help. The package had shipped, I'd have to collect it or face a fine. When I explained I'd cancelled, he replied, literally, "That's just how it is when you make a purchase agreement with us." I asked how to escalate. Send an email, he said — to support at bikeshop.no — where "someone will pick it up when we have time. We currently have hundreds of requests in the backlog." He couldn't guarantee a human would ever see it. So far, only the bot had replied. He had no other phone number or email to offer.

What to do?..

Impossible to return! No answer two weeks after email about regret the purchase, and another three emails! There is no number to call to get in contact with BikeShop. The customer service is basically non existing, stay away. I still haven't received return note to return at post office

I found everything!!

Really good price in premium products

3 month payment without interest

alt bra. God service

The product was good, but the delivery took over a month!

Always a smooth shopping process

Fast and simple, the Information is clear and straightforward.

Great selection online. Had everything I wanted. Nice prices.

Quick service . Quality products

Great experience, no complaints.

You do NOT need my social security number for a purchase.. That's just mental.

Great deals, fast delivery, good choice, good customer service - I’m very satisfied long term loyal customer 😉