I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and... See more
Company replied
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BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
77294 Courney Park, L5T 2P4, Mississauga, Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bought a beard shaver off the website, quick updates via email and shipping.
Reply from BeautyWellness.ca Inc.
Reply from BeautyWellness.ca Inc.
Very helpful staff. However, not easy to speak to a person when you call customer service for advice. Very competitive pricing - couldn’t find any product for cheaper elsewhere. Be sure to ask for a code for price reduction.
Reply from BeautyWellness.ca Inc.
Great deals, fast shipping, and a generous reward program! I'm super happy with my purchases. Thank you!
Reply from BeautyWellness.ca Inc.
Title: Poor customer service and defective product (StyleCraft Reign)
Rating: ⭐️☆☆☆☆ (1 Star)
"I purchased a StyleCraft Reign Clipper, but right out of the box, it pulls and snags hair instead of cutting smoothly. When I reached out for help, they refused any return or exchange simply because the tool had been tested and used once. Selling a professional-grade tool that doesn't work and refusing to stand behind it is unacceptable. Buyer beware of their return policy if you run into a defective product."
Message to StyleCraft Manufacturer Support
Since the retailer won't help, you should bypass them and go straight to the manufacturer. StyleCraft usually has a warranty process for defective items.
Reply from BeautyWellness.ca Inc.
I had a very good experience with Beautywellness.ca . These guys are the best . I ordered a trimmer and updated a new address . They were so helpful to change the shipment towards new address . I really Appreciate u guys .
Prices are good . Service is good .
Thanks team .
Reply from BeautyWellness.ca Inc.
Reply from BeautyWellness.ca Inc.
excellent pricing …. wonderful selection of products and lightning fast delivery.
can’t ask for more. if i do want more . i will go to this company first.
Reply from BeautyWellness.ca Inc.
Order was quick to ship and arrived that same week.
Reply from BeautyWellness.ca Inc.
I had a great experience shopping at Beauty wellness, their customer service is exceptional and their prices are great in addition to the many coupons for frequent shoppers.
Reply from BeautyWellness.ca Inc.
Great prices and fast delivery will be ordering from Beauty Wellness again
Reply from BeautyWellness.ca Inc.
The prices were awesome for the products I bought! I was so happy to find the leave-in conditioner, I use. Love it!!!
Reply from BeautyWellness.ca Inc.
this was easy and all my products arrived More fast than I thought so happy thanks
Reply from BeautyWellness.ca Inc.
Delivery was quick!
I haven't opened to use my ordered products yet. Will edit about them in the future!
Reply from BeautyWellness.ca Inc.
Excellent prices. Canada Post delivered to my mailbox promptly!
Reply from BeautyWellness.ca Inc.
Was unsure at first because it was my first time coming across the website but after all it was an amazing experience, Alex helped me out a ton and my package came in few days after I ordered it!
Reply from BeautyWellness.ca Inc.
I would like to share my experience with BeautyWellness.ca following a recent purchase.
I was searching for a birthday gift for a friend and decided on a high-quality clipper and trimmer set, specifically the BaBylissPRO Duo Ergonomic Clipper & Trimmer. When I checked the manufacturer’s website, the product was unfortunately out of stock. However, I came across the same item on BeautyWellness.ca at a discounted price.
Before making a purchase, I reviewed customer feedback about the company and found that the majority of reviews were positive. This gave me the confidence to proceed with my order. During the process, I encountered a minor issue related to delivery timing. I contacted the company and spoke with Alex, who provided excellent customer service. He was attentive, understood my concern clearly, and resolved the issue promptly.
Overall, my experience was very positive. Based on both the competitive pricing and the high level of customer service, I would confidently recommend BeautyWellness.ca to anyone looking for quality products at a great value.
-P
Reply from BeautyWellness.ca Inc.
Great prices, great service and they were very good with communication to make sure I got my package on time for a gift for my daughter. She was so happy with the purchase. Highly recommend this company. They really care about their customers!
Reply from BeautyWellness.ca Inc.
I had a wonderful experience ordering from Beauty Wellness! I accidentally missed out on a 15% discount code and left a comment on their Facebook page about it. Their customer service team reached out to me directly and honored the 15% savings instead of the 9% I originally had. That is top-tier customer care! My order arrived quickly, and I am incredibly happy with the service. I will definitely be a returning customer!
This is my very first time purchase an item of this website. Wished I knew about this company before.
Reply from BeautyWellness.ca Inc.
We worked with Alex and he was great! They got back to us very quickly and helped us with an issue we had with part of our order. We will be buying again
Reply from BeautyWellness.ca Inc.
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