While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.0
Poor
11 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Deserves no stars
Deserves no stars. Fake website. I have reported to action fraud as requested by the real owners and will try to get my money back via bank charge back
August 25, 2026
Unprompted review
Scam cloned site
Scam cloned site, do not order on line from this company. There is a small business that has had its website cloned and conned many people. Looks like a USA based company be aware!!!!!
September 2, 2026
Unprompted review
Definitely fraudulent
Definitely fraudulent. Scam website. Bakewell Pet Supplies is real. It is a small shop in Derbyshire. Scammers have cloned their website. Don't be fooled by the UK contact number either. It isn't genuine.
September 2, 2026
Unprompted review
Fake company - fraud
This is a fake company using the name of a real pet supplies shop with no online presence. I should have gone to Trustpilot before ordering and losing my money.
September 1, 2026
Unprompted review
Please do not order from this website
Please do not order from this website! Spoken to the shop owners. And this website is a fraudulent website. They are actively trying to get this taken down. Please do not order.
August 27, 2026
Unprompted review
MESSAGE FROM THE REAL BAKEWELL PET…
MESSAGE FROM THE REAL BAKEWELL PET SUPPLIES
Please do not buy from this site,they take your money and no goods are recieved,We are Bakewell pet supplies, a small shop in bakwell and do not have a website,These fraudsters are imitating our company and using our details,We are doing everything to get this site took down.ifnyou have purchased please contact action fraud.
May 1, 2026
Unprompted review
fake company do not buy!
August 11, 2026
Unprompted review
Not a legit company
Not a legit company, now I’m going though bank charge back to get my money back
August 13, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.