Arete Reviews 

410
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible quality, consistency, and freshness of the products, noting that everything arrives quickly and securely packaged with wonderful attention to detail. People also highlight that the staff is exceptionally helpful, friendly, and always ready to provide supportive customer service during every single interaction. However, some reviewers were not happy with unexpected updates to the loyalty rewards program, mentioning that it drastically reduced the overall value of their points. Others also noted that shipping expenses, customs duties, and overall prices could sometimes feel quite high depending on the specific items purchased.

What people talk about most

Product

Clients share positive opinions on product quality, praising the fresh, sticky buds and premium offerings.... See more

Quality

Customers consistently note positive experiences with quality, expressing deep satisfaction with the... See more

Price

Users describe ambiguous interactions with price, as opinions on pricing vary significantly among consumers.... See more

Value for money

Consumers find value for money to be ambiguous, with opinions heavily divided. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as extremely helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never a let down with product. Been buying from Arete Hemp for a few years and never had complaint on product received . Always fresh and sticky buds . Just ordered Northern lights #5 and it's 🔥🤯

Rated 5 out of 5 stars

First order. Salty Watermelon THCa Flower. Sativa fan and all I can say is this is great bud. I'm an old school one hitter bud puncher and this smokes like real bud and has me in the spot. The custome... See more

Rated 5 out of 5 stars

Fantastic product for the price. I especially like their smalls and budget collection. John has provided great customer service, Arete is usually my go-to!

Rated 5 out of 5 stars

This was my first time ordering. I ordered some Jack Herer and it was fire. Jack has a strong citrus fragrance. The flower feels fresh and dense. Not sticky but also not dry. It hit like a solid Sativ... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

410 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(410)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

My favorite online THCA vendor to date

These People are amazing in general, I love their weed quality and prices, especially their price for small THCA buds are simply unbeatable. And that’s not all they also have a 30% discount for purchases made with bitcoin that applies to I think most things on their website. And their customer service is excellent. They always return emails within a day for me and they’re super chill as far as their conduct goes.
Give them a shot I think you'll be impressed.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam of a company AVOID at all costs

Scam of a company AVOID at all costs. Rewards finale was a complete scam lost out on hundreds of dollars of rewards points. Every other THCA vendor is offering Black Friday discounts but not cheap Arete. Never ever going business with Arete again

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Support small businesses

First off, love this company. They had a recent rewards event that admittedly could've gone smoother, but it wasn't a scam. Many people were able to redeem points for product, but inventory was limited and there were technical issues throughout. Could've been more communication from Arete, but I don't doubt they will do their best to make it right for those who were disappointed based on my past experiences with them.

All that aside, I've been a loyal customer for about a year. They have quality product and any hesitation I held about ordering online disappeared with my first order. Since then I've placed numerous orders with no issues. Always fast shipping, always a hand written note, and always a great selection of strains and price points. Easy to navigate website imo. I don't doubt that bad experiences exist with valid complaints, but folks can also be petty, so take it with a grain of salt. This is a small business striving for excellence and doing a pretty darn good job.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

They come through every time!

Great company. Highly satisfied every time I make a purchase! Dont fall for the negative reviews from people complaining about reward points and issues that have nothing to do with this brand and their product or business. I have made well over 100 purchases and have yet to be disappointed! Keep up the great work Arete!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I was completely robbed of $400 worth…

I was completely robbed of $400 worth of rewards because the arete site messed up. I had been one of the first, waiting on the first day for the release and I have nothing to show for it. Thousands of dollars spent, and I have nothing to show for it. Do not trust Arete.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ok product, never going back

The *product* is typically alright, and the disposable rosin carts are really good

But they have consistently had site 'problems' about things like applying coupons and loyalty points (which they just now discontinued)

For example they had a special sale for the end of their loyalty program - and the first time it crashed the site. No big, everyone struggles yeah? But within like 3 days they relaunch the event with the only change being adding a queue to even get on the website. And THEN they wouldn't address the fact a majority of shoppers couldn't use their points as they were supposed to (I would apply mine and when i hit check out, it would go from $93 to $0 and I'd have to reset the whole thing.) So by the time the product in my cart ran out of stock after trying for an hour and a half - I still didn't get to purchase.

Their customer support was absolutely non-existent - no replies to anyone about this even though the event is going for another day or so - but it doesn't matter because the boasted HUGE amount of product! was gone. .-.

How do you make st*ners mad, TWICE and not learn a lesson I'll never know.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Better companies out there

Well I would say for starters to not sensor people on discord when they post legit pics of hemp they bought that was moldy or brown. The issue isn't that one person got them, cause shit happens, its just because the owner argued about whether or not the product came from them or that the lighting was bad, and then simply removed the posts. That alone caused a bunch of long term customers to just quietly stop purchasing. Changed rewards points system mis stream with no notice, because they were supposedly losing too much money (even though multiple other companies still use the same rewards system Arete used to have), wonder how they could be losing funds but all these other companies seem to be thriving (Flow, WNC, etc.). Plus those other companies have product that is equal to if not better than Arete's for a better price to begin with. Then months ago he tells everyone on discord they will be able to use all their points at once for a limited time before the new rewards system came out. Got the email for the rewards points, and like everyone else I got ready to spend my 8k in points, only to be met with server crashes, not able to use rewards points, long queues just to get to the website. To find some people were able to check out and their purchases are being honored, but no update to the rest of us who could never get through since Friday when they halted the event.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Rewards program - “Grande Finale” was a sham!

I have been a customer for years, and I earned over $522 in reward points that could originally be spent without limit. They changed their rules regarding how the reward points could be spent, capping them to only 20% of each order (and only eligibke for certain items). They received a lot of negative feedback regarding the unfairness of this cap and limit to how the reward points could be used, so they decided to have a three-day only “Grande Finale” in which reward piints could be spent in full on a limited number of items. I have attempted to login and purchase the “Grand Finale” bundle and other eligible items. I did everything I could, used muktiple browsers, cleared my cache, tried different devices and a PC - ALL WITH ERRORS PREVENTING ME FROM CHECKING OUT. Now, the limited product I tried so hard to obtain with my points is sold out and I still cannot checkout (with $522 of my earned rewards expiring in 2 days). I don’t think this was a good faith sale attempt. I think they are simply ending their rewards points and tried to make it look like they were having an event they could be spent on, but it was a sham. I hope they make this right. If they do, I will change my review. If not, I WILL ESCALATE this to proper channels, as this could be a deceptive marketing act and a form of “bait-n-switch” in which we paid goid money thinking we were getting bonus rewards, just for those rewards to be rendered useless at a later date and without adequate chance to spend them. Consumer Affair attorneys would love to hear of this type of stuff.

November 7, 2025
Unprompted review
Arete logo

Reply from Arete

We are working around the clock to fix the issues, relaunch the event and make good on our promotion and promise that you will be able to use your points. We appreciate the patience and once fixed and tested we will make it live again so everyone can place their orders.

Rated 5 out of 5 stars

Great experience with the team members

Great experience with the team members, really good, strong flower, carts, and edibles for a good price. There is a large shop with more expensive, higher-end products. and cheaper bud that is still very strong.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Blatantly fake

Just like with all the other hemp companies, this stuff is blatantly fake poison. I don't understand how they are able to stay in business and keep trafficing this garbage. Gen z must be REALLY stupid to keep smoking this cat urine chemicals. When tens of thousands of people finally start dying from this or having lifelong health problems, it's going to be one of the greatest avoidable catastrophies in American history. Btw leave this stuff alone if you ever want to enjoy real weed again, this alt noids trash has fried my cannabinoid receptors. Including the ones in my gut. Haven't been healthy since my ER visit in 12/2022. Luckily I survived my fatally low blood oxygen levels. Inb4 0 brain cell 19 year olds try to tell me I dont understand the chemical conversion and ignoring the fact that it's synthetic thca.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service!

I am giving 5 stars just on customer service! I got the order process confused and the team got me fixed and shipped within minutes. I am sure the smoke will be as great as the staff at Arete!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Jack understood the assignment

This was my first time ordering. I ordered some Jack Herer and it was fire. Jack has a strong citrus fragrance. The flower feels fresh and dense. Not sticky but also not dry. It hit like a solid Sativa. Jack Herer will give you focus. I was locked in on the task at hand. 10/10 I do recommend!!!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Arete is fire! A1

Arete is fire! Strike a match! lol the quality is unsurpassed. And I have tried products from several different vendors and none of them with maybe the exception of one hit like Arete! Quality is A1 with excellent nose! I also like the packaging and the free samples are much appreciated! And shipping was lightning fast!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Trust and quality!…

I have been with Arete for a couple years. I will admit to trying others. I can say Arete is the Very Best cannabis product that I have found. I'm confident in their growing practices for clean functional hemp! I will also say the budget line is good! I appreciate that being on a fixed income! Thanks Arete!

August 13, 2025
Unprompted review

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