Ok product, never going back
The *product* is typically alright, and the disposable rosin carts are really good
But they have consistently had site 'problems' about things like applying coupons and loyalty points (which they just now discontinued)
For example they had a special sale for the end of their loyalty program - and the first time it crashed the site. No big, everyone struggles yeah? But within like 3 days they relaunch the event with the only change being adding a queue to even get on the website. And THEN they wouldn't address the fact a majority of shoppers couldn't use their points as they were supposed to (I would apply mine and when i hit check out, it would go from $93 to $0 and I'd have to reset the whole thing.) So by the time the product in my cart ran out of stock after trying for an hour and a half - I still didn't get to purchase.
Their customer support was absolutely non-existent - no replies to anyone about this even though the event is going for another day or so - but it doesn't matter because the boasted HUGE amount of product! was gone. .-.
How do you make st*ners mad, TWICE and not learn a lesson I'll never know.