Arete Reviews 

410
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible quality, consistency, and freshness of the products, noting that everything arrives quickly and securely packaged with wonderful attention to detail. People also highlight that the staff is exceptionally helpful, friendly, and always ready to provide supportive customer service during every single interaction. However, some reviewers were not happy with unexpected updates to the loyalty rewards program, mentioning that it drastically reduced the overall value of their points. Others also noted that shipping expenses, customs duties, and overall prices could sometimes feel quite high depending on the specific items purchased.

What people talk about most

Product

Clients share positive opinions on product quality, praising the fresh, sticky buds and premium offerings.... See more

Quality

Customers consistently note positive experiences with quality, expressing deep satisfaction with the... See more

Price

Users describe ambiguous interactions with price, as opinions on pricing vary significantly among consumers.... See more

Value for money

Consumers find value for money to be ambiguous, with opinions heavily divided. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as extremely helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never a let down with product. Been buying from Arete Hemp for a few years and never had complaint on product received . Always fresh and sticky buds . Just ordered Northern lights #5 and it's 🔥🤯

Rated 5 out of 5 stars

First order. Salty Watermelon THCa Flower. Sativa fan and all I can say is this is great bud. I'm an old school one hitter bud puncher and this smokes like real bud and has me in the spot. The custome... See more

Rated 5 out of 5 stars

Fantastic product for the price. I especially like their smalls and budget collection. John has provided great customer service, Arete is usually my go-to!

Rated 5 out of 5 stars

This was my first time ordering. I ordered some Jack Herer and it was fire. Jack has a strong citrus fragrance. The flower feels fresh and dense. Not sticky but also not dry. It hit like a solid Sativ... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

410 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(410)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

overpriced and weak

The THCA is overpriced and weak. This is weed for people who don't smoke on the reg. If you're a seasoned smoker dont waste your money buying flower from this site. It's trash for vet smokers but great for people with a low tolerance. The comments you see with positive reviews are either bots or low T smokers. Buy if u want and find out for yourself. I got a very mild high from this stuff. I actually felt like I needed to chase the blunt with some nicotine to get a desired effect. Smh it's pretty bad when you feel like you need to smoke a cigarette or a cigar to get the nic rush needed to elevate the high. It's a step up from being trash weed IMO

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had an amazing experience with…

I’ve had an amazing experience with Arete so far! 🙌 I’ve made two purchases, and the entire process has been incredibly easy. Browsing the products, finding what I wanted, and completing my purchases was super straightforward. Honestly, only a weirdo could have a hard time figuring it out. 😂

After my second purchase, I had a question and their communication was AMAZING. They were responsive, helpful, and made me feel like my question actually mattered.. which I really appreciate.

Great products, an easy shopping experience, and excellent customer communication. I’ll definitely be back for more! ⭐⭐⭐⭐⭐

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Arete is #1 - The luxury flower is actually insane

ive been using arete for like idek almost 3-4 years now. ive tried many other websites in past but nothing is like arete quality and price. you will not find cheaper flower at this level quality. arete "budget" hemp is 20-25% flower and it smacks insane and is literally very high quality. true connoisseurs can tell the quality by look, feel/how it breaks up, the smell is huge sign, the taste, and how good it burns. they also have some of the super top shelf, it doesnt get stronger. i finally spent a little more and its terpenes and flavor is crazy. fingers have so much actual oil all over from breaking apart. ive only had stuff this top shelf once in my life. if i didnt smoke so much i would only buy this stuff, one hit and your done.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ok. They’re actually pretty dang cool.

I had written a scathing review, but they actually went back and found my original message where I wasn’t happy with my purchase and they apologized and are making it right with a top tier replacement of the same amount. I truly appreciate them taking the time to respond and make it right. Rachel and the team are very helpful.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

One hit wonders from these folks

One hit wonders from these folks. Greatly impressed by their product, and their product quality. There aren’t many first hit wonders if you’ve tried many brands. Recommend them for a try. Fast shipping and pretty good pricing for what you get.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had a mess up with delivery and got a real response quickly, and they went out of their way to fix it without even having to ask. Will keep ordering here

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great premium products

Great premium products! Fast Shipping, and competitive pricing! Keep it coming! I like their premium THCa flower and availability

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

First Order Great Experience

First order. Salty Watermelon THCa Flower. Sativa fan and all I can say is this is great bud. I'm an old school one hitter bud puncher and this smokes like real bud and has me in the spot. The customer journey has been top notch throughout. From order placement to a great tracking system to the vacuum sealed packaging with the stickers and sample products. Thank you for the first order gifts and handwritten welcome note from Levi. I appreciate and utilize the insurance offered for "missing" packages, also.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

I place an order on the 11/6/26…

I place an order on the 11/6/26 shipping method Royal Mail 48hr tracked the order was confirmed by email. Since then I have received nothing despite sending two emails asking about my order, no reply, no explanation, no refund. I am very disappointed with the service and it looks like they will take your money but not provide the goods you paid for.

June 11, 2026
Unprompted review
Arete logo

Reply from Arete

Hi. We are located in the USA and do not ship internationally. I am not sure who you are confusing us with but clearly you have the wrong company as their is no such service as Royal Mail in the USA. I notified TrustPilot but their Ai seems to not understand a simple mistake. Hope whatever your issue is with whomever gets resolved.

Rated 4 out of 5 stars

I really like the shirts / Oxide Earth Purple / Oxide Earth

Shirt: Oxide Earth Purple / Oxide Earth
I really like the shirts; the color and texture are quite unique. However, it really hits your wallet hard. Two shirts cost around 252 euros, including delivery. On top of that, there is 98 euros in customs duties. 175 euros for a shirt like that is pretty steep. I probably wouldn't do it again.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Arete has the most consistent and…

Arete has the most consistent and reliable products out there. I have bought from them for 3 years now and I have never been disappointed. Their customer service is fantastic and I couldn’t praise this company more than I do. Every order is quickly shipped and the coolest part is the handwritten note you get each time.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Save your time and your money

Save your time and your money. These guys waste both. Sketchy business when denying a debit that already came out with a signed contract and asking for Bitcoin instead. I would not recommend.

May 5, 2026
Unprompted review

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