No problems in transaction and incredibly fast freight! It showed up faster than Amazon from Florida! Third party from ABQ to location almost died or broke pallet delivering. They didn't have a big en... See more
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The purchase and delivery went smooth. However if you need to make any adjustments to your order or return anything, you will not get an answer. Do not believe their website. They will stop answering... See more
Ordered a pallet of commercial mods. Freight was included, but one showed up damaged and one had been removed prior to shipment from the supply warehouse, likely also due to damage based on the ca... See more
Service was excellent. I ordered thirty‑three 570‑watt panels; a few arrived with broken cells. I contacted them by phone, and they quickly shipped out replacement panels. I will definitely purchase f... See more
Company details
Written by the company
We specialize in providing high-quality new and used solar panels and solar products. We provide a variety of other services as well, like decommissioning projects, refurbishing modules, and solar panel recycling. We are one of the biggest and well-known solar distributors in the industry and can supply any project of any size anywhere in the world.
Contact info
523 Hollywood Ave., 08002, Cherry Hill, United States
- 2398510389
- jsilveira@clearenergypartners,com
- clearenergypartners.store
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Terrible customer service
The purchase and delivery went smooth. However if you need to make any adjustments to your order or return anything, you will not get an answer. Do not believe their website. They will stop answering you and will not accept returns
Edit: The company let me exchange the panels for a pallet of panels I needed. Now, my only complaint is that it took a little while to get them to respond. Updated to 4 stars.
you've done your research, go ahead and buy from them
Great price, was updated regarding a shipping delay, great communication. I would order again from them.
Service was excellent
Service was excellent. I ordered thirty‑three 570‑watt panels; a few arrived with broken cells. I contacted them by phone, and they quickly shipped out replacement panels. I will definitely purchase from them again.
it is nice people to work with
Terrible experience
Terrible experience. I ordered a pallet of solar panels on Feb 24th. Over a month later and still no delivery of panels and not even a meaningful update. Tracking information was promised and never sent. Seems scammy to me, so I disputed the charge with my credit card company. Stay away.
The shipping company damaged a couple…
The shipping company damaged a couple panels. Jon handled it promply and it was painless. Just had to send the pictures.
product and price were great
product and price were great. However, delivery confirmation and reporting was very slow. I did not receive a confirmation of shipment for 2 weeks. No message about the status or any indication of backorders. I would have appreciated prompt communication on the status or delays that might be expected with the option to continue or cancel as many other solar providers have done. I did not have a problem waiting but would like to be kept up to date. Several phone calls did not produce positive reports until 2 weeks later. The LTL freight was ok and the panels arrived undamaged and were shipped secure on a pallet. I Highly recommend ordering pallet quantity for best shipping safety. The lady handling logistics for the company was very nice and responded quickly to my requests. A+ to her.
as expected
Watts solar
They worked real hard to get my order shipped. There was a problem with the original order as far as availability and they found some other panels which I was pleased with and they are working excellent. It’s a 12 K system and I’m real pleased with the production
Good
I was worried as i normally am with high $ online purchases but the pallet of solar panels came and i've got them all setup :) thanks
Haven't installed yet but they look…
Haven't installed yet but they look great and delivery was easy
Easy and fast transaction
The pricing was very fair for the products I purchased. The shipment arrived quickly and in good condition.
Order came on time only problem was the…
Order came on time only problem was the skid was too heavy for my tractor should have come in two skids!
Fast Shipping and Take Care of Customers
I order a pallet of LG Panels and they were on the way from the day after the order. The carrier called and got them scheduled for delivery. I got notifications of the order tracking. After the order was delivered, I de-stacked the pallet. One of the panels was shattered. I sent them a note about the damaged panel. They quickly sent a refund to cover it. Everything was smooth and taken care of. One note, the panels said they were new but had writing and dates on them. I really can’t tell if they were used, but they are very clear.
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