product and price were great. However, delivery confirmation and reporting was very slow. I did not receive a confirmation of shipment for 2 weeks. No message about the status or any indication of backorders. I would have appreciated prompt communication on the status or delays that might be expected with the option to continue or cancel as many other solar providers have done. I did not have a problem waiting but would like to be kept up to date. Several phone calls did not produce positive reports until 2 weeks later. The LTL freight was ok and the panels arrived undamaged and were shipped secure on a pallet. I Highly recommend ordering pallet quantity for best shipping safety. The lady handling logistics for the company was very nice and responded quickly to my requests. A+ to her.