CanSpace Solutions Reviews 

Canspace really are the best hosting company in Canada. Their help is almost instantly----also i need to mention Luke at Canspace---- awsome fast and professional. I highly recommend Canspace.

I needed to move my website to a new host quickly. I chose CanSpace and am very glad I did. I had lots of questions and opened a billing support ticket as well as a migration ticket. Tech support and billing coordinated their responses not only with me, but with each other, and found solutions quickly. Both departments were informative and knowledgeable in responding to my concerns. Migrating my site was a breeze!—thank you Neil and Luke, you made it easy!

Very quick responses.

They are the best. I will never use anyone else and recommend them to anyone needing their services. Their support staff are very responsive, knowledgeable and friendly.

Ive been using canspace since 2019. I have had nothing but good experiences, their technical support is responsive and easy to deal with! Great price, great service

Can Space support responds immediately to questions, and can offer free fixes if you get your DNS settings wrong, as I did.
I will always use them for domain registrations.
5*

I recently moved from Bluehost to CanSpace and my experience has been exceptional! CanSpace's IT support has been responsive, quick to provide help, and available even on weekends. What a breath of fresh air. I was nervous about leaving Bluehost after being with them for so many years, despite major issues I was experiencing. Very glad I made the switch!

Fantastic experience porting hosting of my website over to CanSpace. We used them for our domain, and wish I had thought of them earlier for hosting. Great pricing, service far beyond our existing developer’s (who charges a lot more), every step taken care of quickly and efficiently.

Very fast and accurate information. I am highly impressed by the support staff at CanSpace.

very fast and knowledgeable service, I got help from multiple people in a matter of minutes. very refreshing to get real customer service.

Tim F.

Guy and Jose are the two tech support agents who've helped me immensely this past week, getting my two domains transferred back to CanSpace and a custom email set up. I'm so glad to be back with this amazing Canadian company. I hope you're paying these guys enough, CanSpace!!!! I got helpful, assuring answers from tech support, before I even returned and paid a cent to this company. And continue to get extremely quick and helpful responses each and every time I have a question or need help with something. And less expensive compared to other worthy options. CanSpace is a no brainer. THANK YOU!

I had a problem with my email and even though CanSpace isn't hosting it (but is are where I purchased my domains), they were able to help walk me through the process. Excellent customer service that you definitely don't see these days, especially from an online business like this.

I've just moved my nonprofit's website to CanSpace, and their tech support was prompt and professional in dealing with the migration.

Great support!
The ticket was taken in charge rapidly within the same hour and problem solved!

The team at CanSpace is Top Notch! Always fast with any issue server related. I trust in them as my clients site's are up 99.9% of the time.

Fantastic customer support!
Having worked previously in customer support for a domain registrar I know from experience how busy a support system can be and I'm blown away but the quick ticket turn around and the friendly, professional response from the support team. A+++ service

Absolute garbage.

I moved my domain over to CanSpace in an effort to "buy Canadian" with all of the political BS south of the border and abandoned Namecheap as my registrar. One week after the transfer, my email stopped working. Did exhaustive research and everything is correctly configured with MX records through to DKIM, SPF and DMARC. And I am using Canspace's default DNS servers.

They said the problem was that the TXT file for verification was not there, and even though I got the original verification record for ownership out of the bowels of Google and added it to my DNS settings, I am still having the problem. And now they are trying to sell me a service to configure the DNS for me, when it's already configured? The knowledge base is completely useless - a grand total of 35 articles for people to attempt to support themselves.

I have done EXACTLY that they indicated from a support POV for troubleshooting, it hasn't worked and they have stopped responding to my ticket.

Thanks for encouraging me to go back to Namecheap. @$$hats.

CanSpace replied to one of the reviews in 2022 by saying "Thanks for your feedback. We realize it is more convenient for clients to manage their own glue records and DNSSEC records so we do fully intend to add this functionality into the next iteration of our client area, which is due in 6-8 weeks."

It's 2025, DNSSEC toggle is still not available via self-service. Oh, and their own site was down last week. Cloudflare was serving the cached version.

Have been using canSpace.ca since 2022 for a .ca domain. Have been happy with them. Will now start using them for my .com domains.

Unreliable. I'll be moving to a different webhosting service provider as this company keep changing their website builder and if you have made your website using their Sidpad you'll no longer be able to access your pages and you have to build a new one using their new Sitejet templates. Hours of work customizing my website and updating its content will be lost because they are no longer supporting Sidepad. I'm very annoyed.

Update: replying to Canspace's reply to my review.
Every time I try to login to Sidepad I get a licencing error. I opened a few tickets because of it and every time I was told that I have 2 months to migrate to Sitejet.