Calm Reviews 

The Calm content is quite good though a bit hard to find new material at times. The big problem is their customer service. They will not contact me regarding my subscription even though I have emailed them on several occasions

I really want to like Calm, I had high hopes for it, but right from the start it wasn't good. I like their content, but nothing works, errors all over the place. and that's on both website and phone app. I have placed a ticket, but looking at these reviews I do not see any hope of it being fixed and usable. Such a shame. Will ask for a refund.

What a stitch up. I have severe insomnia and thought this looked g great. Purchased via facebook ad without thinking to check in here - they are posting fake ratings on their website. Paid £40, downloaded the app only to find I could have had it for £30 with a free trial if I’d gone direct. Tried multiple tracks and playlists. All the music is insipid and likely wasn’t even written by av human. The EMDR did nothing for me, and I couldn’t stick with it for long because the “music” was so bad. Ok the soundscapes are quite nice but that’s literally the only thing going for it. Took my headphones off again at 3am and will be cancelling immediately. What a complete waste of money that was!

I signed up for a 7 day free trial and Calm immediately took £49.99 from my account!!!!!!

I had enjoyed the meditation and when offered a 40 percent discount paid happily. However I can’t access calm or contact anyone. This is my attempt to contact Calm.
Finally have access if you have the issue logging out and in again with the e mail address the site sends notifications to, rather than the e mail address in the actual email.

I have just paid $89.99 for Calm only to find I cannot access any of the content number 1 and it is $59.99 thru the app. So much for a company that offers relaxation and stress relief!!! Incredibly frustrating. And can’t seem to access support.

No active subscription on the website or app, and they are trying to renew my subscription. the website does not have a clear way of removing ones payment detiales which is super sketchy

Terrible customer service!! Even after I provided proof of purchase and the credit card number, they claim they still could not find my account and therefore could not help me.

Crooks....cancelled back un August 2025. They just sent a bill to paypal for renewal on Dec 27, 2025 which paypal paid. Ridiculous. Even if I was still a member, my year would have been up in August. Not December. No phone number is available anywhere. You have to submit a refund form that states it could take 30 days. These people are seriously dishonest. STAY AWAY!

I cancelled the free trial less than an hour after signing up but they went ahead and charged my card 3 days later anyway! Still struggling to get a refund but their "support" is always busy and unresponsive.

Unable to cancel subscription, stay away

Wow! I can't believe the amount of negative reviews here.
I have used the app for years. I have never allowed Calm to automatically renew my subscription.
In the UK the law states they must give me at least 7 days notice.
They not only renewed my subscription without my permission i now can't get a response to my 7 emails since Wednesday 11th December asking for my refund.
I emailed the CEO today.
I suffer from depression and anxiety which Calm app has made a lot worse.

I live on a small pension i'm also disabled and I can't sleep with worry.
I cannot afford to have unplanned expenses like this.
I don't have enough money to heat my home.
My pension is still 11 days away.

It's a disgraceful way to treat a long standing member of Calm.

I paid for a quarterly subscription and was not able to log into my account because the enter button was not live. When I open the app and click on any sound, it takes me to another page asked me to pay and sign up. Calm is a complete scam and I want my money back.

Signed up after seeing an Instagram advert. Haven’t been able to login and use my ‘premium’ content since then (almost a week). Being ignored by the ‘support team’ via email and Instagram DM.

Would not recommend particularly if you’re looking to improve your anxiety, stress or mental health. So far it has had the opposite impact and I am having to go through my bank to get a refund because Calm are completely ignoring me. Scam??

I am trying to purchase the subscription.Written to Calm Customer support but nobody has replied to my emails.Kindly assist soon.

Charged £50 within the 7 day free trial. After trying the app for 3 days wanted to delete it as very repetitive content. Tried to cancel on Apple but I'd been charged for the year, £50. Emailed to complain and have had no reply or refund of the £50 in 4 weeks.

Paid for subscription and money taken from account but still unable to access the app . I have now submitted three ‘tickets’ to raise a concern with no reply . Customer support less than useless and they still have my money !

I contacted you on the 15th about an attempt to take a sub payment from my account when I DO NOT have a sub with you. I haven't received any response from your team in 8 days now and yet you have attempted the payment once again

Bought a subscription in a Black Friday sale. I was previously a Calm user but had cancelled as had subscribed to meditation in another service.

I paid the money and got a confirmation of subscription from them, but when I log into the app it has not applied. Tried to contact them, but customer services are completely woeful - the only contact method is via email and no one replies.

To make matters worse, as I have no subscription visible on my account I can’t even cancel it and so I’m locked in at the mercy of them getting back to me.

I used to tell everyone how great Calm was, I now recommend steering well clear because they appear to have lost their way.

Do not, under any circumstances, take the bait with these hucksters and charlatans! THEY ARE A SCAM ORGANIZATION in every sense of the word! Their "Free Trial" is anything but, they will charge immediately, and you will have to fight like hell to get your money back. Signed up for a "free" trial and my account was immediately charged $85.59. Complaints and protests have fallen on deaf ears and I plan to file a small claims action against them just as a matter of principle. All I can say is you've been warned. They are crooks, cons, and anything but a legitimate business. Keep your money in your pocket!