Cortego Reviews 

1,919
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Good website, easy to order. Good quality bike for a reasonable price. Only less points: unfortunately it was not clear specified that if order was placed on Friday it would be delivered Monday. Ins... See more

Rated 5 out of 5 stars

Fast delivery, eays to assemble, nice clean look (model Transporter in black), fits a Dutch classic lock, luggage carrier in front and back. All for a fair price.

Rated 4 out of 5 stars

The Cargo was in kit form which went together reasonably well. The mounting for the front carrier was different to the instruction video and - if I‘m honest - not as good as the one shown in the video... See more

Rated 5 out of 5 stars

Beautiful light blue bike for my teen daughter. She finds it super comfortable and the gears work smoothly. The packing and delivery were excellent. I'm very happy with the service.

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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,919)

1,911 reviews in the last 12 months

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Rated 3 out of 5 stars

Manual

I think there should be a manual and also a video about the specific bike. I have a remaining object that I have no idea where to fix it also the front light is a problem for me to fix. But in all it’s a nice bike. Very practical.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Nice bike

Nice bike. Easy to put together with the instruction video

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy here

Very happy here, it was a quick delivery. So glad with the bicycle. Now we enjoy how the little one is cycling around😍.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

It was a gift for my husband

It was a gift for my husband, because the previous bike was stolen from him, I learned how to fold the bike, my husband and I are satisfied, the bike is nice, functional, such for every day, thank you, I will recommend your shop to friends,Aneta Ciuraj

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Bike is great

Bike is great. Daughter loved it. Exactly as it was described on the website. The delivery was quick. Email updates on when the bike is coming also helped a lot.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service and total refusal to honor warranty

We purchased a bicycle from Cortego in February 2026. Just four months later, while my son was riding, the threaded hole in the left crank arm completely failed, causing the pedal to fall off and rendering the bike completely unsafe and unusable.
When we contacted Cortego customer service, they immediately dismissed our claim, alleging the damage was due to "incorrect pedal installation" rather than a product defect—despite the bike being used under normal riding conditions.
To make matters worse, even after sending the defective part directly to the manufacturer for inspection, they still refused to repair or replace it. Under EU and Dutch consumer laws, customers are entitled to durable products that are fit for purpose, and sellers are responsible for resolving unexpected failures within the 2-year warranty period.
Cortego has refused to stand by their product, provide a basic replacement part, or take accountability. I strongly advise potential buyers to beware of their lack of post-purchase support and refusal to honor consumer rights.
We will report them to ACM for follow-up and go to court if necessary.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful light blue bike!

Beautiful light blue bike for my teen daughter. She finds it super comfortable and the gears work smoothly. The packing and delivery were excellent. I'm very happy with the service.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Feedback bike.

Instruction manual is easy to handle. Service quality is fast.
Quality of the bike is great.

A must have, otherwise a missed shot!

August 28, 2026
Unprompted review

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