I purchased a Ray Lamp - very sturdy construction, very happy with the unit itself. As For The Instructions to put it together DISGUSTING. It was a photocopy of a photocopy - I had my reading glasses... See more
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Veloci e assistenza super efficiente
Veloci e assistenza super efficiente
Prompt customer service and solutions
Prompt customer service and solutions, great product also
I have bought a unbound motor from…
I have bought a unbound motor from CNCEST.. i have ask how to fill the gear oil, they send me a video how to remove the shaft to top up oil, when the motor came it have a drain and refill screw, the seller send me the video with the most difficult option instead to showing me just to refill from the easy way
Excellent Customer Service
Cncest Customer Service were always very courteous and helpful with product information queries and delivery timelines, and I would highly recommend them for purchasing bicycles or tricycles.
Be careful! Products with no conformity the UK or EU
Be careful!
The products they sell have no UK or EU conformity plates and can't be used here.
The company responded right away and…
The company responded right away and sent me a label for return. They are kindly giving me the time I needed to return the product.
I bought a water dispenser
I bought a water dispenser, and it’s really good. I’m very happy with my purchase! I will definitely buy many more things from this store in the future. Highly recommended!
Buyer Beware!!!
Buyer beware! I purchased a chair lift from this company and paid a lot of money for it. Once I received the chair and assembled it, it became clear that the item had been used, and most importantly, it was not the product that I paid for; it was a knockoff version of what was advertised. The company refuses to have the item picked up and my money returned although the product was never used. Extremely poor customer service, and scam tactics are used to get the consumer to pay the high cost of shipping and restocking fees. Awful company!!!
Excellent
Delivered my item in time and communication with them was smooth.
Quickly dispatched
Quickly dispatched, happy to help with any technical issues, support is available and happy to discuss your needs, quick to resolve any issues. 5 * to the customer service team
This company sells broken mixer
This company sells broken mixer. When emailed they about the mixer they wanted a good review before I could get a new machines and when you request your money back or a new machine. They tell you to give a good review, screen shot the review, send the screen shot review picture to them and they will send you a new machine. After doing what they ask. They then say, will let you package the machine and you send it back and we might give you your money back . This company cncest is a fraud, do not buy from them. Anna is the person name at this
Order arrived on time
Order arrived on time. Ultimately I didn't need the shelf and they were able to arrange return after contacting them. Replied promptly to queries.
Nicest support team ever
Definitely nice prices but my many thanks are to the team. I was having some issues with DHL 🙄 but their support team just jumped in and with professionalism solved everything really quick. I know I can put my trust in them. Thank you again! 🤍
First class service
First class service, great to deal with would recommend a good engine at a competitive price
Terrible experience
Terrible experience. I bought a bike seat which came completely un-cushioned, no instructions, and the hardware was loose in the box. Besides all that, I realized it wouldn’t fit on my bike and started emailing Anna in customer service about returning. She is slow to get back to me at every turn, changes the information in every email, and doesn’t seem to read any of the emails I send. Now that we’ve finally agreed on the refund amount, she claimed she’d send a return label and then completely ghosted me. I haven’t heard from her in about 2 weeks.
Fast shipping
Fast shipping, efficient customer service. Recommended.
Good product and service
If i could give this place a no star I…
If i could give this place a no star I would, I purchased a wheelchair for my 96th yr old Mom, the chair was missing parts and very poor quality, I returned to them 1 month ago and have yet to receive my refund. I keep getting replies from Anna prolonging a response not to refund my money.
My product was damage during shipping…
My product was damage during shipping they promply respond and replace the product am satisfied.
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