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expondo Reviews 

25,178
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Product is great, delivery was a bit disappointing. Delivery company said they rang and no one answered, so I had to pick up the package (which was very inconvenient to transport due to its heaviness... See more

Rated 4 out of 5 stars

Bought a deep fryer and an ingridient container. Delivery was super fast. Deep fryer is in perfect conditions and works good. Ingridient container had scratches and didnt look new, however I can use i... See more

Rated 5 out of 5 stars

I was slightly sceptical because the price was so good, but the item has arrived quickly, with regular updates and is of the highest quality. Very impressed.

Rated 5 out of 5 stars

Outstanding first run with the Royal Catering 530×350 (3000W) grill. It heated up fast, delivered even heat, and handled burgers perfectly—great sear, juicy results, and consistent performance across... See more

Company replied

Company details

  1. Store
  2. Appliance Store
  3. Countertop Store
  4. Craft Store
  5. Tool Store
  6. Welding Supply Store

About expondo

Written by the company

Designed for Professional Use

expondo GmbH is a Germany-based online shop serving businesses across Europe, with a distribution center located here. It caters to companies that expect the highest standards in quality, efficiency, and reliability.

Our brands support key professional sectors: Royal Catering provides high-quality kitchen equipment for gastronomy, ensuring smooth and efficient operations. STAMOS, MSW Motor Technics, and Steinberg Systems deliver robust tools, machinery, and precision equipment for craftsmanship and industry. physa completes the portfolio with professional beauty and wellness equipment, combining performance, comfort, and practical usability.

Numerous expondo reviews confirm that our products are durable, functional, and perfectly tailored to professional requirements.

Seamless Support From Order to Operational Readiness

Written by the company

Benefit from a clearly structured product range, optimize your ordering processes, and rely on dependable delivery. Flexible payment options, a trained service team, and transparent returns simplify every transaction. Spare parts and repair services ensure that your equipment remains fully operational – this is clearly highlighted in the customer feedback on expondo. Positive expondo experiences further underline how our solutions make daily operations efficient, predictable, and reliable.

Long-Term Collaboration ...

... with Measurable Benefits

Through our loyalty program, you gain additional advantages, alongside volume-based discounts and exclusive conditions. Combined with quality management according to European standards and extended warranty options, expondo creates a stable framework for sustainable growth. Our products and services deliver a seamless experience, helping organizations streamline workflows, operate efficiently, and maintain reliable processes – providing clear benefits for those who value long-term quality and trusted partnerships.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,178)

5,274 reviews in the last 12 months

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Rated 4 out of 5 stars

Product is great

Product is great, delivery was a bit disappointing. Delivery company said they rang and no one answered, so I had to pick up the package (which was very inconvenient to transport due to its heaviness) from a Späti quite far from my place.
I was actually at home the whole time waiting for it,

August 28, 2026
Rated 4 out of 5 stars

Happy with my purchase

Bought a deep fryer and an ingridient container. Delivery was super fast. Deep fryer is in perfect conditions and works good. Ingridient container had scratches and didnt look new, however I can use it (without this I would have given 5 stars).

July 22, 2026
Rated 3 out of 5 stars

Early delivery

The delivery was excellent - 2 days earlier than expected. The delivery company was very helpful. The downside was the chair had a fitting which wasn't compatible with my UK fitting. Also none of the pipework under the chair was connected so flooded my room on the first use. A plumber sorted both problems.

August 12, 2026
expondo logo

Reply from expondo

Hello Ms Thomas, thank you for your detailed review.
We are very pleased that the delivery arrived earlier than expected and that the delivery company was so helpful. At the same time, we are very sorry that the chair had an incompatible fitting and that the unconnected pipework caused flooding during the first use. We understand how frustrating and inconvenient this must have been, even though a plumber was able to resolve both issues.

Rated 1 out of 5 stars

Ostin Expondolta noin 2,5 vuotta sitten…

I bought a mulled wine warmer from Expondo about 2.5 years ago, and it unexpectedly broke down. The device no longer heats up or keeps the liquid warm.

I assumed the issue would be covered by the warranty, but Expondo informed me that the warranty did not apply to the product. I was also willing to resolve the matter amicably by purchasing a similar replacement product at a discounted price, but Expondo was not even willing to offer this option.

The situation changed, however, when I found an older video published by Expondo before I made my purchase. In the video, the same product is clearly stated to have a three-year warranty. This raises a serious question as to why Expondo is now denying warranty coverage when the product appears to have been covered by a three-year warranty at the time of purchase.

I find Expondo’s warranty practices very unclear. Despite my request, Expondo has also failed to provide a written explanation as to why the failure of a product only 2.5 years old would not be covered by its statutory liability under consumer protection law.

I expected better customer service and, above all, a properly justified solution. Based on this experience, I cannot recommend Expondo’s products.

If you are considering buying from Expondo, I strongly recommend checking the warranty terms carefully and keeping evidence of the warranty conditions that applied at the time of purchase.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

Perfect. Great Quality of Service. Thank you.

August 5, 2026
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Reply from expondo

Hello Mr McPhilemy, thank you very much for your review. We are delighted that you found our service reliable and of high quality.

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