MG

Michelle Goodwin

United Kingdom

Reviews

Review of Evri


Rated 1 out of 5 stars

The absolute worst delivery company in…

The absolute worst delivery company in the history of mankind. Yet again, I am here talking about this terrible company they truly are the worst delivery company ever. I have submitted several complaints to them and I just get the same automated service every single time apparently my parcel has been out for delivery since Wednesday, the 19th of August and when I contact them I’m being told I can’t have a refund. I have to wait until the 28th of August they gave me 500 points for it being late which they should’ve done anyway but we’re making out they were doing me a favour. I’ve just had enough of this company. I am getting nowhere. Nobody is helping me. Nobody is getting back to me. Nobody is accepting responsibility. No refund. No parcel no explanation. Absolutely nothing do not use this company for any of your deliveries. They really are the worst in the history of the universe nobody has got back to me. Nobody is explaining what’s going on. Nobody knows where my parcel is and the other company won’t give me a refund. This is the worst customer service I’ve ever experienced in the 58 years. I’ve been on this planet sort it out EVRI. EITHER FIND MY PARCEL OR JUST ADMIT THAT YOU’VE LOST IT SO THAT I CAN GET MY MONEY BACK FROM THE COMPANY THAT INSTRUCTED YOU TO DELIVER IT TERRIBLE SERVICE AWFUL CUSTOMER SERVICE ALL ROUND DO NOT USE I REPEAT, DO NOT USE. AVOID AVOID AVOID UNLESS YOU WANT YOUR PARCEL TO GO MISSING IN THE BACK OF SOME VAN THAT WILL NEVER TURN UP AND PROBABLY GET STOLEN AND SOLD ON.

August 25, 2026
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of SHEIN


Rated 1 out of 5 stars

So here we are again with another…

So here we are again with another terrible review of this awful company. After waiting for nearly 4 weeks for a parcel that has been out for delivery for about two weeks with that terrible terrible other company they use for deliveries, my parcel is still not here. I have contacted them several times and I just get an automated service telling me that I’ve got an hour wait until the 28th of August. I’ve asked him for a full refund because I have waited well beyond the date that I should’ve received my parcel. They truly are the worst company in the world and the delivery company that they use are equally as bad. I have had some nice goods from this company but this time has really put me off ordering anything else. They literally steal your money and run do not use this company if you want to lose your money and not receive any goods and definitely do not go anywhere near that terrible terrible awful. EVRI, as they are just as bad will never be ordering from either of these companies again if I could give them -100 stars I would because they don’t even deserve half a star let alone one.

August 25, 2026
Unprompted review

Reply from SHEIN

Hello!

According to the information you provided, we noticed our team has sent a solution regarding your order. Please check your email for updates. If no email was received, it may have been filtered to the spam folder. We hope to hear from you. :)

Review of SHEIN


Rated 1 out of 5 stars

Rotten purchase company and a shambles of a delivery company

Unfortunately, this company are cheap for a reason and the company that they used to do their deliveries EVRI, ARE ALSO CHEAP. This means, that sadly neither company care whether your goods turn up or not, of if they get lost in transit, of if they say they’re out for delivery and five days later they’re still not delivered, no explanation as to where they are they just keep saying over and over again yeah, they’re out for delivery today and they’re clearly not. Neither company takes responsibility for themselves or each other and sadly this is why it’s so cheap. Why can’t it just be in this country in the UK and then we wouldn’t have all of this hassle and just deliver via Royal Mail or another company that is not as useless as EVRI. TOTAL SHAMBLES BOTH COMPANIES, SORRY. If I could, I would give -55 *’s because they are total rubbish. Do not use unless you want your money to be taken and no goods arriving and nobody taking responsibility for where they are and a refund is nigh on impossible. DO NOT USE I REPEAT DO NOT USE!

August 12, 2026
Unprompted review

Reply from SHEIN

Hello!

We are truly sorry for the unpleasant experience.

In order to better resolve your concerns, we need you to provide specific information, such as your order number. We have sent you an email with the subject "Request for information about your experience." Please check your inbox (and spam folder), and reply to that email with the information we need.

Your feedback is our driving force for continuous improvement, and we truly value your opinion. We look forward to providing you with further assistance as soon as we receive your response. :)

Review of Evri


Rated 1 out of 5 stars

Evri are the worst delivery company ever!

Evri are THE WORST delivery company ever! I do not choose to use this company but companies such as Shein and other companies that don’t want to pay for decent delivery companies use this terrible and crap service. They take ages to deliver a parcel they say it’s out for delivery and five days later it still says it’s out for delivery no updates. You ring them and call them to complain, nothing! They don’t come back to you. Absolutely terrible rubbish rubbish rubbish rubbish would not even give it one star I would give it -50 stars if I could. Terrible crap service.

August 12, 2026
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of Elavate


Rated 5 out of 5 stars

Only just received my first pack but so…

Only just received my first pack but so excited and cannot wait ti start it and monitor results. The videos are so inspiring too. Thank you so much 😊😊

May 20, 2026
Unprompted review

Reply from Elavate

Really pleased to hear this, Michelle! It’s lovely to know you’ve just received your first pack and are feeling so excited to begin your Elavate journey. I’m also glad the videos have been inspiring and helpful for you as you get started. Thank you for sharing your early enthusiasm. I really appreciate it.

With consistent daily use, I look forward to you starting to notice visible benefits over the coming weeks, including glowing and hydrated skin, shinier and more bouncy hair, stronger and more durable nails, and more comfortable and mobile joints.

Alex – Founder of Elavate