C K

So far, I am a huge fan. As long as the decent offers keep coming, I'll keep winning and losing with yall happily.

Fast redemptions, day or 2.
Great deals on SC
Decent UI.
Fair games, I've won a lot and lost a lot.
Am silver VIP, almost gold and it's been good.

I wasn't told upon sign up that redemption would require my FULL SOCIAL SECURITY NUMBER. That's not going to happen. I need a refund.

I actually tend to like your games, 777 streak megacharged to be specific. Your newer gem game is great too. However, there is an obvious issue with your games with increasing jackpot multipliers. If you don't get them for long enough, they become extremely hard to hit, and the game becomes stagnant/dead.

Good experience at first, but if you redeem too much, you'll be banned from all promised welcome offers. Not just on this site, on ALL A1 casino websites. Makes me sick, and insulted as a customer. You limit redemptions to 100$ min AND max, then you promo/daily ban me. Most of your sites promised me a WALL of welcome offers that all disappeared. Thanks.

Sent me a W9 instead of my money, I've redeemed many, many, many times. Beware, they're likely going out of business and trying to stall til there's no tomorrow. Crooks. Wipe your rear with that W9. How about YOU verify for once. Send me MY money. 1000$. Nearly a MONTH.

Review procedure = audit for any possible excuse to not pay you your own money.

They will reel you in with top tier deals on SC, and then snag you at a high redemption. It is criminal. They are lying about all the reasons it's taking so long. Most sweepstakes casinos have a 1-3 day processing time. They lie (to the level of fraud) about your VIP benefits. Expedited redeem? Nope, takes longer now. Daily bonus boost? Nope. It takes a LOT to make it to VIP, thousands of dollars. They do not provide what thousands of dollars is supposed to provide. THEFT, THEFT, THEFT.

Most sweepstakes casinos have basic respect for their customers. Lonestar does not.

-edit- I HAVE ALREADY TALKED TO YOUR PEOPLE, THEY TELL ME THE SAME GARBAGE. "Oh, we're working on processing that payment." WHAT PROCESSING?!? YOU JUST NEED TO SEND THE MONEY.

I literally bought a 900$ bundle, redeemed 1000 after I was done playing through it. I only won 100$. This is what you're putting me through? Kidnapping my money over 100$?

-edit 08/17/26- I still have not received my money. A different casino literally just paid me within the hour of redeeming. I am so, so, sick of these people.

Also, Realprize has also been holding my money. Same period of time. They have the same owner, so clearly I'm being targeted for some reason.

-08/23/26- I still have not received my money, most of which was MY OWN, FROM MY BANK ACCOUNT.

This is, let's just say, of dubious legality.

With each passing day, I shall consider this theft. You are not verifying anything, you are liars. You are kidnapping peoples money maliciously. Your excuses make no sense on their face. GIVE ME MY MONEY!!!!!!

8-29-26 - I am STILL WAITING. I'm gonna contact my state's attorney general.

I have filed a review & complaint on BBB, I have filed a complaint with the texas attorney general, and i'm going to make it my mission to have lonestar/realprize removed from lists of "legitimate" sweepstakes casinos. You are holding my money to discourage any further play from me. You requested my SSN, which you don't need. Now i'm worried about my money, and my identity.

-August 30th update: Still Nothing. 24 days since last attempt at a still pending redemption. Over 40 days total this embarrassment of a "casino" has had my money.

I like Modo. We had a great introduction. Pulled a Nintendo switch game on my welcome boxes, and was able to redeem it without issue for 75$. Have purchased many times, losing and winning aplenty. Recently, I nabbed a 500$ jackpot and a week or so after redeeming, they are no longer offering me any of the deals they had offered me for months. It just feels a little sleazy to do that to customers. Now, I don't even see a way to earn puzzle pieces. I no longer feel enticed to play, as other sites offer better value. I also reached silver, which mentions Monday SC gifts, of which I have never actually seen happen.

-changing review, 08-23-26-

I'm a VIP, and weeks later there are still no offers, which means no real way to earn puzzle pieces. The daily bonus is a joke, my vip promised Monday top ups that don't exist, and I just feel forgotten. What a let down.

These casinos always treat you WORSE the higher in VIP you get. Sick of it.

Have not been able to deposit. App tells me to use apple pay or bank transfer instead of any of my cards.

There's no option to use either. Support chat is so insultingly awful I actually almost threw my phone at the wall. It loops you. It tells you to ask support for help with any issue, then when you ask for help, it just tells you to TALK TO SUPPORT. Like, YOU ARE SUPPORT!!!!

-edit- Forgot to mention, if you ask to speak to a real person, you'll be told "someone will be with you in a few minutes." This is a complete lie. You can have your phone sitting there all day, and NOTHING will happen. The support bot then gets amnesia and pretends like you never interacted before. It feels deliberate.

I've wasted hours trying to fix it. I lost out on my welcome promo code. I have never been so frustrated trying to give a casino money. Unbelievable.

Is currently withholding peoples redemptions, 2 weeks and these clowns still give me the run around. Gold VIP on lonestar, almost gold on realprize. To be treated like this has soured my taste on y'all entirely. You use "verification" and "ensure player safety" as buzzwords to justify clinging onto people's winnings so they get frustrated, cancel, and go back to playing. It's disgusting, and should be illegal. Probably is. Competitors get me my redemptions in 1-3 days. You have no excuse.


-STILL WAITING, 5 DAYS LATER.-

I had wonderful experiences with this site when I first made an account. Good offers, quick redemptions. I was kind of in love.

Now, realprize and lonestar are holding on TIGHT to my money. My last redemptions took over a week before I got impatient, cancelled, and won some more. Redemptions are back to being in limbo. "Pending."

I am GOLD VIP. I WORKED ON GOLD VIP BECAUSE IT SAID "EXPEDITED REDEMPTIONS" BUT MY REDEMPTIONS HAVE ONLY GOTTEN 5X+ LONGER.

I feel not like a welcome customer, but an annoyance to audit and keep waiting to avoid paying me my money.

You guys were happy to take my 999.99$ on LS, my 299.99$ on Realprize, but you magically can't give me my winnings in a timely manner.

I'm getting fed up, disgusted, and disappointed with websites I loved just a month ago.

They have wonderful deals, but the catch is that if you win, expect a surprised pikachu face, AI support responses, and to be insulted as a customer.

-edit- I HAVE ALREADY REACHED OUT TO YOU, SEVERAL TIMES. YOU GIVE ME AI COPY PASTE RESPONSES. THERE IS NO LEGITIMATE REASON TO HOLD PEOPLES FUNDS OTHER THAN MALICIOUSNESS. IF MODO CAN PAY ME IN ONE HOUR, YOU CAN PAY ME IN A DAY.

Y'all are lucky i'm too broke to consider litigation.

Got scammed out of 100 free spins. Bought the second welcome offer which stated 99.99 for 130SC and 100 free spins. Never got the spins. support chat said "they couldn't find that offer" Like they don't know what offers are on their site. Never coming back.

I made an account and took advantage of the first 2 welcome offers, putting around 250$ in. I ended up with 580$. Been waiting days without a word about my redemption. There are other sites that offer instant redemption. There are other sites that can get my future deposits. I know that we know that you know you do this in hopes of people canceling their redemption so they can gamble any of their winnings/your losses away. It's gross.

Pros: Great offers on SC, Game Variety

Cons: Failure to respect their customers. Have time to send spam emails all week/weekend, don't have time to pay you in a time frame that doesn't lead to headache and inconvenience.

I don't have THAT much money, y'all. It's important I have those winnings back as a nest egg. I also have other purchase plans I can't take advantage of until I get my money. I was gonna buy the last welcome offer, but not anymore. Can potentially win more/quicker elsewhere. Modo is 10/10 about time. Every social casino should have instant redemptions, guaranteeing payment within an hour. Can you imagine going to a casino in Vegas, trying to cash a 600$ stub, and they say:

"Did you happen to be staying with us, sir?"

"Yes."

"Oh! Come back in the morning, then! We have to take time obsessing over your account history, play history, IP history, bank info, etc. etc. etc. to try and find a way to wiggle out of paying our customer."

Then, when you return, nobody's at the desk for 2 more days. On Monday, you finally make contact with someone on their support number. They say, rapidly & before hanging up;

"Weekends! That means we can hold everyone's money for 3 days!" *click*

No complaints, games work well & my first redemption of 50 got to me in 2 days, meanwhile a redemption on a different site hasn't processed in 2 weeks.

Good first impression. Fair deals on GC.

Thieves. Brother just had his withdrawal disappear, email never came. They still owe me 18$, vague AI response.


I HAVE CONTACTED SUPPORT, I HAVE BEEN WAITING FOR A RESPONSE FOR THREE -NOPE FIVE WEEKS NOW.

Their real response should be "we're sorry for stealing your money, get fawked, best wishes - ai"

The amount of mf'ing times these people have screwed me over is insane. Yes, I have made a couple hundred dollars with this app. Yes, offers still "coincidentally" stop tracking once you reach one of high pay. It happens way too often for it to be a coincidence. It's an attempt at fraud. I LITERALLY had a slot machine app cut me off because I got too lucky, I was owed like 15 and was still on a roll, but it just MAGICALLY stopped tracking the SAME PLAY SESSION I GOT THE FIRST FEW OFFERS TO PAY. SUPPORT TAKES WEEKS TO GIVE YOU BOT RESPONSES.

Freecash needs to realize they are offering informal contracts and have a duty to uphold them. I am shocked they haven't been sued into oblivion yet. The total amount of money they've screwed me out of is around 112$.

-edit- I HAVE CONTACTED YOUR SUPPORT, IVE BEEN WAITING 2 WEEKS TO GET PAID WHAT YOU OFFERED. WTF?!?

I do enjoy the platform, but holy hell it is taking longer and longer to get paid each time. I am getting sick of it. I've done over a hundred fifty tests, I am in the top 10th of 1% of testers. Why do I still have to wait a month to get paid? It should be instant. Infuriating as hell.

29.99 ounces sound nice, but 10-15$ for shipping makes them barely better than other websites.

Also, their website is atrocious. Really bad UI, no way to check what you're actually buying.

Their shipping is egregiously slow. Stop using DHL. It shouldn't take a week to receive a package that is shipping in state. It should take 2-3 days MAX. I woul pay slightly more if you just stuck to USPS.

How does it take 5-6 days to ship in the same state? Consistently? This company is a joke.