United Kingdom
Review of Formula 1
I was unhappy with the service i was given. I paid for an item, and the wrong item came to me. I went to chat services and they offered to send it back out to me, but i then got the same thing come to me which is incorrect. I’ve tried contacting them through email twice on two different emails, and i’ve had no acknowledgment or reply back. So, i have two items that i didn’t order and have not had any refund.
Review of Vision Express
They were all very friendly and super helpful. They also helped me get referrals to a problem that i had which they noticed on examination
Reply from Vision Express
We're glad you enjoyed your experience with our team! We appreciate that they were helpful in identifying and referring you to address your problem. Thank you!
Review of Yodel by InPost
I’m unhappy at the fact it got delivered to a “safe place” when i was indoors on separate occasions, and heard no attempt on it being delivered to me and instead had a neighbour tell me it’s outside their door, when i also had no note to say where my parcel was which was indicated in the email
Reply from Yodel by InPost
Hi Neash, I understand that your parcel was left outside in an unsafe place and it should have been left at a safe place as per Yodel's standard safe place policy. I am sorry to hear about your experience so far and the driver should have been more responsible to follow the correct delivery method and follow the Yodel's safe place guidelines. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.