Kay

absolutely shocking. My parcel was left in the middle of the door step on a busy road. what a surprise the parcel was stolen and now yodel is refusing to even open a claim.

They were lovely. The gave us time to look, decide and test drive any cars we were interested in. They weren't pushy at all, they explained everything very well and allowed us time to fully look around the garage. I love my new car, its perfect!! Thank you very much

I posted a handmade item that I spent about 300 hours making, to Ireland on June 10th 2025. getting to Ireland was no problem. after so many issues with customs the parcel was marked for return to sender (me) on June 14th. About 3 weeks later and there was no updates and multiple useless conversations with support. The item was finally marked as actually leaving Ireland, but it didn't actually leave until week later. t then bounced around the uk for about 3 weeks, moving between Langley, Heathrow, Cardiff and then back to Heathrow. I visited Cardiff mc, no help. I visited my local office, had a little bit of help but still didn't really get anywhere. Another 3 calls to support and again, no help. we got to about 1 week before i was flying to Ireland, and taking this with me, and there was still no sign of it. I visited my local office every day for the week they said they would contact some managers and see if they could find it and said they'd ring me the next day. they didn't. in the end a family friend who works within royal mail personally tracked the parcel down and got it to me after 9 weeks in the royal mail system, and 2 days before my flight. after so much stress, time and effort being put in to find a very valuable parcel, and being shown almost no care by anyone within royal mail. definitely wont be posting anything international for a while.

The company in general isn't bad. But their fur is definitely not worth the price you pay. I bought about 2 1/2 meters of silver fur for about £150.when it arrived it had crusted chewing gum? or something like that in the fur fibers. Which definitely isn't good considering the high price of the fur. also generally isn't as good quality as you expect for the price.

The customer service is good though and they gave me a 10% discount when i told them my discount didn't work after having an order cancelled

Im now into week 6 of waiting for my parcel. support keep telling me "only a few days" then a week later i get the same response.

I ordered some tickets for Lewis Capaldi. The website clearly said the total was £244. after then being charged over £400 i then contacted customer service who told me there were fees that they claim i was informed of (i was not, and i showed them screenshots of what it looked like on my end but they still refused to accept it) they said there's no way they can refund me and then actually closed the chat on me multiple times. absolute joke.

Edit: i rang their customer service was (and i quote) told "you're lying" and then repeated the same thing over and over again bout why they charge the fees. i told hem i don't care why the charge them, my issue is that i was not informed about them. i then asked the customer service agent if they could forward me a path to submit a formal complaint as the treatment I've had from agents was absolutely disgusting. They refused to do that and left the call. They then sent me a rude email berating me for claiming my money back with PayPal.

Absolute horror company. dont go near it.

Customer service are pretty rude. They’re condescending and talk to you as if you’re stupid. Probably won’t order again due to this lack of support with issues and being treated like I’m stupid

Also, even after contacting support, leaving reviews etc I keep getting the same response of “our terms say we can’t refund you cus its been activated” even though steam had shown me proof that the issue I had originated from the code.

This website is awful and the support make it even worse.

I ordered a Stanley cup from JD online as a birthday gift, when it arrived it was packed in just a mail bag so when I opened the package the cup was dented and scratched due to the very poor packaging.

We went to the Harvester in Spyty, Newport. The food was wonderful and came out super fast. We were served by Lewis and he was super friendly and lovely! Great meal!

Absolutely love Oddballs! Their designs are awesome and their collaboration designs are so unique! By far the best company for female boxers (and just underwear in general!) 100% recommend!

Customer service is atrocious. My order was over 2 weeks late. It was then marked as delivered when I did not receive it. Upon contacting support they were utterly useless. 2 items I purchased were sold out and they refused to refund me back to original payment and only offered store credit or a reshipment of the one item that was still in stock even after me stating I was not interested in re ordering with the company. Will not be using again and will now have to go through my bank for a refund.!