Chow Ming Shan

WAIT FOR NEARLY 40 HOURS AND STILL YET TO HEAR ANY RESPOND FROM YOUR CS. THEY JUST KEEP ASKING YOU TO WAIT AND MAKE YOU LOSS PATIENCE.



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I would give zero if possible.

Would like to buy iPhone with coupon deduction, however it won’t let me to get through payment. Tried different cards and my partners cards as well. Still unable to pay, contacted CS at once however they can’t do anything just ask you to wait. Now £50 coupons has been expired and seems payment back to normal. SCAMMER !!! Never use JOYBUY again

Awful experience.
Can you please give some time to let people to process check out. No matter 1 mins or 2mins. I had put items into basket twice, however couldn’t get these check out. Already using Apple Pay and shop

Shubhangi A is very helpful and sort my problem immediately. Highly recommended

S Ali and Sim did a great job
Great delivery
Great Service
Highly recommend Marks Electrical with no issue

Great service and delivery
Thank you for Craigd and Corey.
Will definitely use next time

Contacted them on 15Nov regarding I would like to cancel my membership just being charged. They claimed I should receive my full refund in around 3-7 business days, now nearly two weeks and I still yet to receive my refund. Really poor service

Can anyone tell me what’s going on now?

My flight is due to fly in less than two weeks now, but still no e-tickets received and booking confirmation reference. What’s wrong with this? I paid in full, planned everything for my trip. Why your company can treat us like that? Very simple, if you can’t issue me a tickets, FINE! Just let me know and get me a full refund! Don’t waste my time, not every one can cancel the trip. I urged to fly, I must fly to visit my father who is staying in hospital now. Please!

*** SCAMMERS SCAMMERS SCAMMERS *** THEY ARE ALL LIARS ***

I purchased 4 round trip tickets (Manchester/HKG/Manchester 2Aug-1Sep) cost £5000 from DWT on 29May, received invoice and booking confirmation by email but no e-tickets then. Contacted them on the following next day regarding the e-tickets, they said the tickets will be issued around end of June. On the other hand, I can retrieve my booking details successfully on Cathay Pacific website, but there was a message saying the tickets was not issue yet.

4Jun, I checked the booking again on airline website and found it was cancelled. Therefore I called Cathay Pacific at once and they replied the booking was cancelled due to agent not issuing the tickets. I immediate call DWT was not successful . Then I emailed them and they claimed my booking was confirmed and tickets will be issued one month before the flight departure.

On 4Jul, I still yet to receive my tickets, I called many time to DWT and emailed but in vain. Also I emailed to one of their staff ZEESHAN and he replied I should receive tickets within FEW DAYS. But CS replied me the tickets will be issued 2 weeks before the date. I checked with Cathay again still no booking was found.

I informed DWT that I need to book a quarantine hotel and I need to inform hotel my flight details. Therefore I urged them to issuing my tickets but they didn’t.

I am really worry now because I need to see my sick father in HKG and probably this is my last time to see him.

I am absolutely sure my flight is on schedule now, don’t tell me my flight is cancelled, this is not work for me! Up to now I still haven’t receive my tickets!

WHY THIS COMPANY CAN TREAT CUSTOMERS LIKE THAT?

WHY THEY CAN STILL RUNNING BUSINESS AND KEEP LYING TO PEOPLE NOW?

Anyway my lawyer is now get involved and I must sue back all related costs from this scam company DREAM WORLD TRAVEL

** update on 11Jul **

Still no one reply and no tickets received
Case reported to bank/ action fraud and lawyer ***


** update on 8 Jul 1800 **

Mr Waqui sent me an email on 1132 :
“ Just give me 1 hour. Sorry I was not available for last 2 days that’s why unable to respond you on time. “

- of course still no tickets received

** update on 7 Jul 0000 **

Case reported to bank and legal action has been taken ! Good !

** update on 7 Jul 1605 **

Finally I still yet to receive my confirmed fight tickets and schedule, I lost my quarantine hotel booking. Still no one reply me. That’s really good!!!


**update on 7Jul 1200 **

Still no one contact me, pls help to resolve this problem because I need to pay the hotel before 4:00pm today. I don’t know what to do now, I don’t have money to pay extra for the flight and hotel ( £4980 flight paid + £2000 quarantine hotel pending)
Please give me E-tickets with confirm booking

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I purchased tickets costs £5000 on 29May, received invoice and confirmed booking reference, but no e-tickets. Tried to contact them at once and they claimed they will send out the e-tickets one month before the journey. Less than a month I contacted them again regarding when I should receive my e-tickets, their reply is totally different - they said they will send out 2 weeks before my flight. I checked with airline and no booking was found. On the other hand, I need to book for my quarantine hotel which is need to pay in full and no change no refund. What should I do now? My dad is staying in hospital right now and maybe this is my last time to see him. If you can issue me a tickets two weeks later, I am sure I can’t find a quarantine hotel at that moment. I can’t start my journey without either tickets or hotel. It is no problem you tell me the truth you can’t get me a tickets, I just want to know the result. At least I can looking for another flight to go to see my dad.
Please please please help!

Booking reference #MAHSIU
Invoice no# 159602

** update on 7 Jul 0000 **

Case reported to bank and legal action has been taken ! Good !

** update on 7 Jul 1605 **

Finally I still yet to receive my confirmed fight tickets and schedule, I lost my quarantine hotel booking. Still no one reply me. That’s really good!!!


**update on 7Jul 1200 **

Still no one contact me, pls help to resolve this problem because I need to pay the hotel before 4:00pm today. I don’t know what to do now, I don’t have money to pay extra for the flight and hotel ( £4980 flight paid + £2000 quarantine hotel pending)
Please give me E-tickets with confirm booking

**************
I purchased tickets costs £5000 on 29May, received invoice and confirmed booking reference, but no e-tickets. Tried to contact them at once and they claimed they will send out the e-tickets one month before the journey. Less than a month I contacted them again regarding when I should receive my e-tickets, their reply is totally different - they said they will send out 2 weeks before my flight. I checked with airline and no booking was found. On the other hand, I need to book for my quarantine hotel which is need to pay in full and no change no refund. What should I do now? My dad is staying in hospital right now and maybe this is my last time to see him. If you can issue me a tickets two weeks later, I am sure I can’t find a quarantine hotel at that moment. I can’t start my journey without either tickets or hotel. It is no problem you tell me the truth you can’t get me a tickets, I just want to know the result. At least I can looking for another flight to go to see my dad.
Please please please help!

Booking reference #MAHSIU
Invoice no# 159602